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I run a service-based business and I need a reliable person with flawless, neutral-sounding English to pick up incoming customer service inquiries. All calls and text messages will be forwarded to you; your job is simply to greet the caller, answer basic questions, and give the price estimates I supply for each service. This is true on-demand work: some days may be busy, others quiet, so I’m offering either a fixed monthly retainer or a per-call payment—whatever suits you best. As long as you can: • answer the phone within a few rings, • reply to texts promptly, • log the customer’s name, number, and the estimate you provided, you’ll do great. A smartphone with a stable connection and a calm, friendly phone presence are the only tools required. If you’re ready to provide professional call and text support with zero accent, let’s discuss details and get you connected to our forwarding line.
Project ID: 40397660
15 proposals
Remote project
Active 4 days ago
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15 freelancers are bidding on average $12 USD/hour for this job

With my extensive background in call center operations and customer service support, I bring to the table the necessary skills that would guarantee your business an impeccable system. Deftness with phone etiquette, fluency in neutral English, and a friendly phone demeanor have always been the hallmark of my professional identity. These attributes are pivotal to ensuring your customers feel heard and their queries promptly answered. As a valued virtual assistant, I understand the dynamic nature of on-demand work and its associated challenges. Consequently, I am open to either a fixed monthly retainer or a per-call payment plan. My reliability in answering calls within a few rings, promptness in replying texts and knack for efficiently logging customer information crucial for future reference would undoubtedly impact positively on your business. Not only do I possess the required-skills but also strategic problem-solving abilities that might be handy when faced with perplexing customer situations.
$12 USD in 40 days
7.1
7.1

As a project manager and AI-driven solutions provider at Zayer Tech, I may not fit the exact mold of a traditional customer service agent but I assure you that I am equipped with the skills and experience necessary to meet your needs with excellence. Being adaptable is one of my core strengths - a trait that truly shines in an on-demand work environment like yours. Moreover, efficiency and innovation are at the heart of our services at Zayer Tech and these will be evident in my work for you as well. My PMP certification demonstrates my ability to manage tasks effectively & efficiently while maintaining a high level of professionalism even in periods of high demand. Your forwarding lines will be connected to a virtual voice known for its assuring calm and pleasing friendliness.
$12 USD in 40 days
6.8
6.8

Hi, I’m available to provide reliable on-demand call and text support with a strong focus on clear communication and customer satisfaction. With experience in handling client interactions professionally, I can respond promptly, manage inquiries efficiently, and ensure a positive experience for your customers. I’m flexible with timing and committed to delivering consistent, high-quality support whenever needed. Thanks, Fida
$12 USD in 40 days
5.2
5.2

Having been a virtual assistant for several years, I can confidently say that I am well-equipped to handle any customer support challenge. I understand the importance of prompt and professional greetings, answering customer queries effectively and keeping accurate records - skills which align perfectly with your project needs. One of the key advantages I bring to the table is my zero-accent, neutral sounding English. Having liaised with clients from all over the globe, I have honed my clarity and fluency of expression. In addition to my virtual assistance skills, this project also taps into my strengths as a content writer. I bring not just linguistic finesse but also an adaptable approach when it comes to customer communication. Leaning on my experience in chat support and email handling, I can handle similar responsibilities via calls and texts proficiently. With me, you are guaranteed not just efficient call and text support but effective management of daily tasks - so you can place your undivided attention on those areas where you are most effective. Let's connect, and let me help you elevate your customer service experience!
$12 USD in 40 days
2.7
2.7

Hi, As a former employee of Insurance supermarket in the U.S, this sounds like something I can handle well. I’m comfortable speaking with customers in a clear, neutral tone, and I know how to keep conversations simple, polite, and helpful. I’ll make sure calls are picked up quickly, messages are replied to on time, and every customer’s details and estimate are properly logged. I understand how important first impressions are, so I always aim to sound calm, friendly, and professional. I’m flexible with either a monthly retainer or per-call setup, and I’m ready to get started right away. Best, Jethro
$8 USD in 40 days
1.2
1.2

Hi there, I can handle your customer inquiries with a clear, professional tone and quick response times. I’m comfortable managing both calls and texts, providing accurate estimates, and keeping clean logs of each interaction. Reliability and consistency won’t be an issue. Happy to work on a per-call or retainer basis—whichever fits your setup. Ready to get started as soon as you’re set up to forward the line.
$8 USD in 40 days
0.0
0.0

Hello there! I am excited to offer my support as your dedicated customer service representative. With strong communication skills and a calm, professional phone presence, I can reliably handle incoming calls and text inquiries, greet customers warmly, answer basic questions, and provide accurate price estimates. I will also log each customer’s name, number, and details for your records, ensuring smooth follow‑up and organization. Since 2023, I have worked with Humanatic, where I gained valuable experience in call review, customer interaction analysis, and maintaining high standards of accuracy and professionalism. This background has trained me to respond promptly, manage varying workloads, and deliver consistent quality. I am flexible with payment structures, whether a fixed monthly retainer or per‑call basis, and I am committed to being available on‑demand with flawless, neutral‑sounding English. Looking forward to working with you.
$8 USD in 40 days
0.0
0.0

Hey Charlotte. I can provide professional call and text services to your clients confidently With experience working as an administrative Assistant, i can handle customer inquires and complaints with a solution approach. I am comfortable with the per call mode of payment. Thank you.
$9 USD in 20 days
0.0
0.0

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