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We’re looking for a reliable, detail-oriented freelancer to support our children’s brand with customer service and blog writing with SEO knowledge. What you’ll help with: * Respond to customer service emails and messages in a warm, professional, and helpful way * Help answer common questions about orders, shipping, products, and policies * Write blog posts that are clear, engaging, and optimized for SEO * Do basic keyword research and suggest blog topics based on search intent * Add internal links, meta descriptions, headings, and other basic SEO elements * Help improve and refresh existing blog content when needed * Keep communication organized and accurate What we’re looking for: * Strong written English * Experience in customer service and handling customer inquiries professionally * Experience writing SEO-friendly blog content * Understanding of keyword usage, blog structure, titles, meta descriptions, and internal linking * Detail-oriented and able to follow brand voice and guidelines * Organized, responsive, and able to work independently * Experience with Shopify, Klaviyo, or e-commerce brands is a plus * Interest in parenting, education, toys, culture, or mission-driven brands is a plus About the role: * Remote freelance role * Part-time to start * Ongoing work for the right person * We’re looking for someone who can grow with us long term To apply, please include: 1. A short intro about your experience 2. Examples of customer service work you’ve done 3. 2–3 blog writing samples that show SEO knowledge 4. Any experience with e-commerce, Shopify, or mission-driven brands 5. Your hourly rate 6. Your weekly availability Please start your proposal with: “Culture matters” so we know you read the full posting.
Project ID: 40369428
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Active 5 days ago
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82 freelancers are bidding on average $5 CAD/hour for this job

“Culture matters” Hello We provide all the services as mentioned in description. Please share the website URL so we can check the products once and current status of website. * Respond to customer service emails and messages in a warm, professional, and helpful way * Help answer common questions about orders, shipping, products, and policies * Write blog posts that are clear, engaging, and optimized for SEO * Do basic keyword research and suggest blog topics based on search intent * Add internal links, meta descriptions, headings, and other basic SEO elements * Help improve and refresh existing blog content when needed Please click on the chat to discuss it further. Thanks Nihal
$8 CAD in 20 days
9.1
9.1

Hello, I am an experienced digital marketing professional with over 15 years in SEO, content writing, and customer service support for e-commerce and mission-driven brands. I have a strong command of written English and a proven track record of creating SEO-optimized blog content, including keyword research, meta descriptions, internal linking, and content refreshing. I consistently tailor content to align with brand voice and audience needs. In previous roles, I have managed customer inquiries with a warm, clear, and efficient approach, addressing questions on orders, shipping, and policies to enhance customer satisfaction. My expertise includes Shopify platforms and e-commerce tools, enabling seamless integration of SEO and customer engagement strategies. I am confident in handling your children’s brand communication and blog writing tasks, ensuring organized, accurate, and timely output. I welcome the opportunity for long-term collaboration and growth with your team. I can provide sample blog posts and customer service email templates upon request. Thank you for considering my proposal. Best regards, Willis Khan
$2 CAD in 5 days
8.7
8.7

Culture matters. Customer support and SEO content for children's brands requires balancing warmth with technical precision—most freelancers handle one or the other, rarely both at scale. Customer service demands consistent brand voice across email and messaging platforms while managing product inquiries, shipping questions, and policy clarifications. Simultaneously, SEO content requires keyword research alignment, proper heading hierarchy, meta descriptions, and internal linking strategy that drives organic traffic. These aren't separate tasks; they're interconnected. My background spans 6+ years managing customer-facing content across multiple e-commerce verticals, including blog production with documented SEO implementation. I've conducted keyword research for niche audiences, optimized existing content for search intent, and maintained brand consistency across support channels. I understand Shopify ecosystems, email management workflows, and how customer inquiries inform content gaps. For a children's brand specifically, I've worked on mission-driven projects where tone, accuracy, and parent-focused messaging are non-negotiable. Weekly capacity is flexible based on your volume needs. Happy to provide customer service response samples, SEO blog examples, and discuss long-term scalability for your team. Looking forward to discussing rates and availability based on your current demand.
$2 CAD in 1 day
7.8
7.8

Culture matters Greetings! I looked at your customer service and blog writing role for a children's brand. You need warm, professional customer service responses and SEO-optimized blog posts with keyword research, meta descriptions, internal links, and content refreshing. I provide customer service and content writing services. I can handle customer inquiries professionally and write engaging, SEO-friendly blog content. I am organized and detail-oriented. Send me your brand guidelines and sample customer inquiries. Thanks, Revival
$8 CAD in 40 days
8.2
8.2

Culture matters. Managing customer inquiries alongside SEO content creation requires balancing brand consistency with search algorithm requirements—two disciplines that operate on different timelines and objectives. This role aligns directly with my core competencies. Fifteen years of professional writing spans customer-facing communication, technical SEO content strategy, and e-commerce brand management. I've handled customer service workflows across multiple platforms, written and optimized blog content for conversion-focused audiences, and executed keyword research using data-driven approaches. My background includes work with mission-driven brands and understanding how brand voice functions within SEO constraints—critical for children's product categories where trust and educational value drive organic traffic. Operational structure: Customer service responses maintain 4-hour turnaround; blog content delivered with keyword mapping, internal linking strategy, and meta optimization built into first drafts. Weekly availability accommodates part-time scaling into full-time as project demands increase. Portfolio samples include customer service documentation, blog pieces with measurable organic performance, and e-commerce copywriting. Ready to discuss specifics on communication protocols, brand guidelines integration, and performance metrics. Flexible on rate structure based on workload volume and long-term commitment potential.
$2 CAD in 1 day
7.8
7.8

Culture Matters! Being a parent myself, with an educational background, I can assuredly offer value in the kid's brand industry. I’ve been offering my SEO services for the last 5 years and my team has a collective digital marketing experience of over a decade. We are skilled in optimizing websites across various platforms including Shopify which is a great advantage for your e-commerce brand. I completely understand the significance of maintaining a brand voice and guidelines and as a result, have been successful at creating engaging, knowledgeable, and well-structured content that is optimized for search engines on various platforms. I follow the latest SEO strategies to ensure your blog posts rank high and generate genuine traffic on Google searches. Additionally, my experience includes good practice in delivering ethical and sustainable growth using White Hat techniques. Furthermore, my exposure to handling customer inquiries professionally as part of my previous roles equips me to efficiently respond to emails and messages keeping our branding values intact. My proficiency in keeping data organized and delivering accurate reports on regular intervals will undeniably contribute to effective communication between us. Believe me when I say that with me you get not only an experienced professional but also someone who truly resonates with the mission-driven brands like yours.
$2 CAD in 10 days
7.5
7.5

Culture matters. Managing customer service workflows alongside SEO content creation requires understanding how brand voice translates across both channels—and that consistency directly impacts conversion rates and search rankings. With 830+ reviews and 7 years handling content across 15+ industries, this combines two core competencies: customer-facing communication that builds trust, and SEO-optimized content that ranks. Blog writing samples demonstrate keyword integration without sacrificing readability, internal linking strategies that improve site architecture, and meta optimization that increases CTR. Customer service experience includes responding to 200+ inquiries monthly across multiple platforms—Shopify, email, messaging systems—while maintaining brand tone. Background includes parenting/education content (alignment with your niche), e-commerce operations understanding, and proven ability to manage editorial calendars independently. Deliverables will include organized customer communication logs, SEO blog posts with keyword research documentation, and content refresh recommendations based on search performance data. Ready for ongoing, long-term partnership with weekly check-ins and responsive turnaround. Let's schedule a brief call to discuss exact deliverables and weekly capacity.
$2 CAD in 1 day
7.2
7.2

Hi, I’d be happy to support your children’s brand with both customer service and SEO blog writing. I have 7+ years of experience in SEO and content writing, along with handling customer queries professionally. I understand the importance of clear communication and a friendly tone, especially when dealing with parents and children-related products. Here’s how I can help: • SEO-optimised blog content with proper keyword usage • Easy-to-understand, engaging writing style for your audience • 100% original, well-structured, and error-free content I am reliable, detail-oriented, and available for long-term work. I’d be happy to discuss your requirements further and get started. Best regards,
$3 CAD in 10 days
6.6
6.6

Culture matters Dear Client, I am an accomplished digital marketing professional with over 7 years of experience in SEO, content creation, and customer engagement. I have supported multiple brands by managing customer service communications, ensuring responses are warm, professional, and efficient. My proven expertise includes writing SEO-optimized blog posts that leverage keyword research, proper meta descriptions, internal linking, and structured content to enhance organic visibility and user engagement. I am meticulous about following brand voice and guidelines, highly organized, and adept at managing ongoing tasks independently. I have worked with e-commerce platforms and understand the nuances of Shopify-based operations. My experience aligns with mission-driven brands, and I am genuinely interested in parenting and educational content, ensuring authentic and value-driven communication. I am available 15-20 hours per week, open to growth within your team. I look forward to contributing to your brand’s success. Best regards, Firoz
$2 CAD in 40 days
6.5
6.5

Culture matters. Customer support and SEO content for children's brands requires balancing brand voice consistency with search algorithm requirements—a technical challenge most generalists overlook. This role demands simultaneous expertise in customer psychology and content optimization, not just writing ability. Over 5 years, I've handled 135+ client projects across customer-facing content, blog writing, and SEO optimization. My work includes keyword research, meta description crafting, internal linking strategies, and content refreshes for e-commerce platforms. I've written extensively for mission-driven brands and understand how to maintain voice guidelines while driving search visibility. Capabilities directly match requirements: strong written English across professional and brand-appropriate tones, proven customer service communication, SEO blog samples with keyword strategy, and technical knowledge of blog structure, headings, and internal linking. While specific Shopify or Klaviyo experience isn't listed, e-commerce content optimization principles translate directly across platforms. Weekly availability: 20-25 hours. Hourly rate: $25-35/hour depending on project scope. Can start immediately with customer service templates and initial blog content calendar within first week.
$2 CAD in 1 day
6.0
6.0

Culture matters, and as a content writer and virtual assistant, I understand the importance of aligning my work with your brand's values. With my experience in providing top-notch customer service and creating SEO-optimized content, I am confident in my ability to support your children's brand. Throughout my career, I have honed my writing skills and developed a deep understanding of SEO principles, making me proficient in keyword research, integrating them organically, and optimizing pages for search engines. I am well-versed in using internal links, meta descriptions, headings, and other essential SEO elements that could help enhance your blog's visibility. Moreover, my familiarity with e-commerce platforms like Shopify comes in handy for tasks like managing orders, answering customer queries about shipping and products professionally. My keen eye for details will ensure your communication remains organized without compromising accuracy. All in all, hiring me for this project means you're getting a reliable freelancer who can effectively handle your customer support needs while producing engaging blog posts that will not only educate your audience but also improve your website's search engine rankings. Let's team up to grow your brand together!
$5 CAD in 40 days
6.0
6.0

"Culture matters" Hi, Good day. Looking for someone who can handle both customer conversations and SEO content with care and consistency? I have experience in customer support + SEO blog writing, helping e-commerce brands maintain a warm voice while also driving organic traffic. 1. Experience: Managed customer queries (email/chat), order issues, and product support Written SEO blogs with keyword research, meta, headings, and internal linking Worked with e-commerce workflows and content optimization 2. Customer Service: Handled support for logistics/e-commerce (including DTDC Australia), ensuring clear, polite, and solution-focused replies. 3. Blog Samples: I can share 2–3 SEO-optimized blog samples based on your niche (parenting/education style if needed). 4. E-commerce Experience: Familiar with Shopify basics, product content, and customer communication flows. 5. Rate: $3 CAD/hour 6. Availability: 40+ hrs/week I focus on keeping communication warm, clear, and brand-aligned, while writing content that ranks and engages. Thanks, Debashish
$3 CAD in 40 days
6.0
6.0

Culture matters ? I’m a detail-oriented virtual assistant with experience in e-commerce customer support + SEO blog writing for Shopify-based brands. What I can do: Professional, warm customer service (email + order support) SEO blog writing (keyword-driven, structured, engaging) Basic keyword research + topic ideation based on search intent On-page SEO (headings, meta descriptions, internal linking) Blog optimization + content refresh for existing posts Technical strengths: Shopify + Klaviyo support workflows SEO content structure (titles, H1-H3, CTR-focused meta) AI-assisted content creation with human-quality editing Organized ticketing + response systems for customer queries Bonus included: ✅ Free basic SEO setup (blog + store structure) ✅ AI chatbot (up to 10-step customer support + conversion flow) ✅ Winning product listing optimization (conversion-focused copy) ✅ 1-year minor change & support guarantee (free) I can start part-time immediately and grow with your team long-term. Best regards, [Your Name]
$5 CAD in 40 days
5.2
5.2

Hello, I will conduct keyword research to boost your SEO performance. I have 8+ years of experience in SEO, specializing in local SEO, geo-targeted rankings, and organic growth strategies for niche businesses. My work will include: • Performing a full SEO audit of your website to identify technical, structural, and keyword opportunities • Extracting and expanding core keywords based on your current listings and services • Conducting multilingual keyword research across English, French, German, Italian, Spanish, and Dutch • Delivering a categorized spreadsheet of high-intent, low-competition keywords localized for each language • Creating a local SEO action plan including metadata optimization, URL structure improvements, internal linking, and H1/H2 recommendations • Providing a Google Business Profile optimization strategy to improve visibility in local map results Reporting & Availability: ✔ Available 24/7 for discussion and support ✔ Detailed weekly performance reports ✔ Comprehensive monthly growth reports I would be happy to review your website in detail and outline a clear roadmap for improving your local and multilingual search visibility. Best regards, Raghav AS."
$10 CAD in 8 days
5.2
5.2

"Hello, I have read your project description and we can provide you quality work. I build high-quality DA PA Website back links. all the links created by us very manually. I highly commit ourselves to the project we undertake and we are the most dedicated persons working here. Please check our reviews. You will be happy to see what our previous and current clients think about us. Though, there are many SEO factors which we consider, when doing SEO. But because of lack of space and time, I am writing some of the Off Page SEO techniques through which your ranking will get a boost. Off page submission (Monthly task) 1. Article Submission 3. Social Bookmarking 4. Blog Comments 5. Local listing 6. Video submission 7. Classified submission 8. Image sharing 9. Search engine submissions 10 . Web 2.0 submission Reporting •Website analysis report •Keywords research report •Competitors analysis report •weekly ranking report •weekly OFF Page report I hope you will revert me with positive response. Let’s have a discussion for strategy and process over Chat."
$2 CAD in 40 days
4.8
4.8

“Culture matters” in creating a positive and productive customer experience, and as the founder of Marketing For Greatness, this has always been our driving principle. With a decade-long experience in delivering excellent customer service and creating SEO-optimized content, we firmly believe that we can bring tremendous value to your children's brand. Our familiarity with platforms like Shopify and Klaviyo combined with our expertise in e-commerce marketing make us an ideal fit for your project. We have consistently managed projects even beyond the $5 Million mark with considerable success in improving brand visibility and driving traffic. As extensively experienced SEO writer I have, not only a firm grip on keyword usage, blog structure, titles, meta descriptions, etc., but also possess a creative flair required to generate engaging content. Moreover, what differentiates us is our unwavering commitment to growth and learning. Thus assuring that as your brand grows, we grow with it. Through our data-driven approach as well as staying up-to-date with industry trends and updates, you can count on us to provide you with insights for improvement and drive better results each day. With Marketing For Greatness working with you'll have a dedicated remote worker who is not only responsive and able to work independently but also understands the value of organization which is essen
$15 CAD in 40 days
5.1
5.1

Hello, I will professionally support your children’s brand with customer service and SEO-driven blog content with precision and efficiency. With 5+ years of experience in content writing, I have helped e-commerce brands improve engagement and organic traffic. What I will handle for you: • Respond to customer inquiries with a warm, professional tone • Write SEO-optimized blog posts with keyword research and internal linking • Maintain content quality, update blogs, and ensure organized communication I am ready to get started immediately and ensure a smooth, reliable workflow. Warm regards, Monica Bhatia
$5 CAD in 40 days
4.4
4.4

“Culture Matters”. And as someone genuinely interested in parenting, education, and mission-driven brands, I appreciate your need for a tailored approach. My name is Vimal Kumar and I'm a Full Stack Developer with over a decade of experience in digital solutions. Not only can I successfully handle the technical aspect of your project, but having SEO knowledge as one of my primary skills, I'm confident in my ability to bring synergy to customer support and blog writing – merging the two seamlessly. Lastly, I'd love to share some evidence of my previous work that aligns well with your requirements: your SEO-focused blog post updates will be treated with utmost care; carrying out necessary keyword researches, optimizing headings, meta descriptions and adding internal links where it flows naturally. All this while reflecting your brand's voice and adhering to the guidelines. I understand this task requires reliability, detail-orientedness, trustworthiness, and commitment. Those are some of my core values too – which is why I intend to build a solid long term relationship in order to help grow your business effectually. Choose me for this position, sit back; witness the magic happening!
$5 CAD in 40 days
4.1
4.1

Dear Sir/Madam, I understand your requirements and I’m interested in supporting your brand. I have experience in handling customer queries professionally and writing clear, SEO-friendly blog content. I can respond to emails in a warm and helpful tone, manage common customer questions, and maintain organized communication. Let’s connect in the chatbox to discuss the project further, including the budget and timeline. I am ready to work with you, please connect in the chatbox for further discussions. Thank You. Dr. Divya.
$5 CAD in 40 days
4.3
4.3

Hello I am Nancy, a detail-oriented customer support and content professional with 5+ years’ experience handling customer communication, administrative operations, and written content. As a former Customer Care Specialist, I managed high-volume inquiries, resolved order and service issues professionally, and maintained strong client relationships. I also write clear, engaging, SEO-friendly content and conduct structured research to improve content performance. I am not only organized but responsive, and comfortable following brand voice guidelines. I am moreso excited to support a mission-driven children’s brand and grow with your team. Regards, Nancy
$5 CAD in 40 days
3.9
3.9

Toronto, Canada
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Member since Oct 17, 2020
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