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I need a friendly, confident voice on the other end of the line—someone who sounds naturally American, writes clearly, and types quickly enough to juggle phone, email, and live-chat conversations for my retail brand. During your shift you will: • Handle every incoming phone call, email ticket, and chat message, solving order questions or routing more complex issues to me. • Log each interaction in the support dashboard so nothing slips through the cracks. • Pick up a list of prospects and make cold calls, following the script I provide, with the goal of warming them into qualified leads for follow-up. • Close the day with a brief report that shows tickets resolved, chats handled, calls placed, and any hot leads ready for the next step. Will work USA EST time zone, 9 am to 6 pm on 6 days a week Monthly budget of $250, looking for a long-term contract Targets and scripts are ready; I just need your clear American accent, calm professionalism, and the energy to keep customers and prospects engaged. If you are comfortable switching seamlessly between phone, email, and chat while hitting your daily cold-call quota, let’s start talking.
Projekt-ID: 40259996
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26 freelancere byder i gennemsnit $156 USD på dette job

Hello, Now Meta is your company, leveraging a decade of proven expertise in Matching Job Skills. I have attentively reviewed the project’s requirements for a Customer Support and Lead Gen Caller. Our team will handle every incoming phone call, email ticket, and chat message efficiently, ensuring all interactions are logged in the support dashboard. We will follow the provided script for cold calls to warm prospects into qualified leads and provide a detailed daily report of resolved tickets, chats handled, and calls placed. For a more personalized discussion on how we can effectively meet your needs, please open a chat. We are eager to move the project forward and showcase our capabilities. Regards, Now Meta
$140 USD på 7 dage
4,4
4,4

Hi! I understand you need a friendly, confident American voice who can manage customer calls, emails, and live chats while maintaining accuracy and warmth. I’ve handled multi-channel support for U.S. retail clients, balancing inbound service with cold-call outreach using clear scripts and CRM tools. My calm, professional tone keeps customers engaged, and I’m comfortable working 9 AM–6 PM EST, six days a week. You can count on me for daily reports, organized workflows, and consistent follow-through. Let’s discuss your goals and start building a smooth customer experience together—can we chat today?
$250 USD på 30 dage
4,2
4,2

Hey, when you said "I just need your clear American accent, calm professionalism, and the energy to keep customers and prospects engaged", I hear you completely. Retail support needs that friendly voice that calms frustrated customers and gets prospects excited without missing a beat. Here's what your 9-6 EST shift looks like with me handling it: I'll pick up every phone call, knock out email tickets, and keep live chat flowing smooth. Orders fixed fast, complex stuff routed to you clean. Then I'll work your prospect list—40 calls daily from your script, warming leads so you just follow up on the hot ones. Everything logged real-time in your dashboard. End of day? Quick report: tickets closed, chats handled, calls made, best leads flagged. I'm on Zendesk, HubSpot, RingCentral daily—your tools, no learning curve. Send the login + script and I'm shadowing tomorrow, live next day. US Virtual Assistant | Retail + Lead Gen —Nuel
$250 USD på 28 dage
1,0
1,0

I am the perfect fit for your project! I have the clear American accent and professionalism to engage with customers seamlessly across phone, email, and live chat. With 5 years of experience, I understand the importance of juggling multiple channels efficiently. I've handled similar tasks, ensuring no interaction slips through the cracks. Let me help your retail brand thrive by providing top-notch customer support, following scripts diligently, and generating leads effectively. I’d love to chat about your project! Worst case, you get free advice that can guide your project. Regards, Christopher Grant Maritz
$200 USD på 14 dage
0,0
0,0

Hello, I’m interested in your retail brand as a dedicated customer communications specialist. I bring strong experience handling high volumes of phone, email, and live-chat interactions simultaneously while maintaining a calm, friendly, and professional tone that keeps customers engaged and confident in the brand. I type quickly, write clearly, and am comfortable switching between communication channels without losing accuracy or composure. Reliability, consistency, and professionalism are my top priorities, and I am fully prepared to work the USA EST schedule (9 AM – 6 PM, six days a week) for a long-term collaboration. Most importantly, I understand that every interaction represents your brand. My goal is to ensure customers feel heard, prospects feel welcomed, and you have complete visibility into daily performance. I’m ready to start immediately and looking forward to working together. Best regards, Mitchelle
$140 USD på 7 dage
0,0
0,0

As an enthusiastic and American-born voice behind your brand, I’d love to be your go-to customer support and lead generation caller. With my half-decade-long expertise in content marketing, social media management, and paid advertising, I've had ample experience turning a digital presence into tangible business outcomes—a skillset that perfectly aligns with your project's goals of enhancing customer engagement and producing qualified leads. My experience revolves around creating strategic content to build authority, scaling social media accounts for enhanced audience interactivity, and running performance-driven ad campaigns to optimize conversions. These skills will help me handle each incoming phone call, email ticket, and chat message adeptly, addressing order concerns or escalating complex issues accordingly. As someone who values detailed documentation, my logging skills will ensure that none of our interactions slip through the cracks as well. Let's get started!
$140 USD på 20 dage
0,0
0,0

Hi, This can be handled in a structured, organized way. I’ll manage your incoming support channels with clear communication, accurate logging, and consistent follow-through. My workflow would be: Answer incoming calls, emails, and live chats with a professional, friendly tone Resolve order inquiries efficiently and document outcomes clearly Escalate complex issues with concise internal notes Log every interaction inside your support dashboard Execute outbound calls using your provided script and track lead status Submit a brief end-of-day report outlining tickets resolved, chats handled, calls placed, and qualified leads I focused on building long-term partnerships. That means reliability, responsiveness during 9am–6pm EST coverage, and full accountability for daily targets. If needed, I’m open to starting with a short trial period to ensure we’re aligned. Ready to begin. Best, Adinda
$150 USD på 6 dage
0,0
0,0

Hey! Name's Richard and I am confident that I can deliver the role you expect. I'm great at multi-tasking and problem solving and I stay focused on the task at hand on the other side. I am also American born so I think you will be pleased with the sound of my voice to handle calls. Let me know!
$155 USD på 7 dage
0,0
0,0

Hello, This role feels like a natural fit for me. With over 12 years of experience in customer support, call handling, and SaaS environments, I’m very comfortable managing phone calls, emails, and live chats while maintaining a calm, friendly, and professional tone. I understand how important it is to represent your brand positively and ensure every customer interaction feels helpful and engaging. I have handled high volumes of inbound queries, resolved order-related issues, and maintained detailed logs in CRM and support dashboards to ensure nothing is missed. I’m also confident in making outbound calls using scripts, warming prospects, and identifying qualified leads for follow-up. My typing speed, attention to detail, and ability to multitask allow me to switch smoothly between calls, chats, and emails without losing quality. I’m reliable, proactive, and comfortable working in the USA EST time zone. I take ownership of my work and always provide clear end-of-day reports with updates, insights, and next steps. My goal is not just to answer queries but to build trust, improve customer experience, and contribute to your brand’s growth. I would love the opportunity to support your retail brand long-term and help manage both customer support and lead engagement efficiently.
$140 USD på 7 dage
0,0
0,0

I am an excellent fit for your project, having successfully completed similar work in the past. Your need for a friendly, confident American voice that manages phone, email, and live chat interactions in a seamless, professional manner aligns perfectly with my experience. I understand the importance of quick typing, clear communication, and maintaining detailed logs for every customer interaction. I bring strong customer support, multitasking, and cold-calling skills to the table. Even though I am new here, I have worked on numerous projects outside of freelancer and developed the skills necessary to complete this work effectively. I am comfortable working EST hours and meeting daily call quotas with energy and professionalism. I’d be glad to discuss your project—at best, we find a strong fit to work together; at minimum, you receive a complimentary consultation. Regards, Keagan.
$100 USD på 14 dage
0,0
0,0

As a customer service agent with experience in BPO agencies, I have strong knowledge of CRM systems and lead generation. I’ve developed solid soft skills and can work efficiently under tight deadlines, handling up to 200 inbound and outbound calls daily. I have excellent communication skills, strong professional values, and a ready-to-work attitude I look forward to working with you on a long term base.
$50 USD på 6 dage
0,0
0,0

Hi there, I am available to start immediately. I’d love to support your retail brand and be that reliable, friendly voice your customers hear every day. I’m confident on the phone, clear in written communication, and comfortable managing calls, emails, and live chat simultaneously without missing details. Logging interactions, resolving order issues, and keeping the support dashboard organized is second nature to me. I’m also comfortable with structured cold calling. Give me the script and targets, and I’ll bring the energy, consistency, and professionalism needed to warm prospects into qualified leads. Working EST hours (9 AM – 6 PM, 6 days a week) fits perfectly, and I’m looking for a long-term commitment where I can grow with your brand. You won’t just get someone answering messages you’ll get someone who treats your customers like they’re my own. I’m ready to get started.
$250 USD på 30 dage
0,0
0,0

Hello, I can do this Data Entry task quickly and accurately. I have good Excel and typing skills. I will deliver quality work on time. Ready to start now.
$140 USD på 7 dage
0,0
0,0

With a solid decade of experience in international call centers, I believe I'm the perfect fit for your customer support and lead generation needs. My skill in juggling multiple channels like phone, email, and chat will help me handle every incoming interaction without letting anything slip through the cracks. Additionally, I've had great success in data research and telemarketing, making me more than capable of diligently working through the prospect lists you provide, warming them up to become valuable leads for your business. My calm professionalism paired with a clear American accent have always been appreciated during my interactions. Now maintaining direct communication with your customers to solve their queries and keep their satisfaction levels high can become a natural process with a skilled multitasker like me available during your EST work hours. As a long-term partner, I’ll not just bring my skills but also my dedication towards achieving your business goals. With meticulous note-keeping of my every interaction, you'll receive daily updates on resolved tickets, handled chats, placed calls, and any hot leads ready for follow-up. Working within those parameters will become as easy as pie for me since they closely align with what I ensure is part of my daily deliverables. Let's scale up your retail brand’s outreach together!
$140 USD på 7 dage
0,0
0,0

believe I’m the best candidate for this project because I am detail-oriented, organized, and committed to delivering accurate and timely results. With my experience in data entry and appointment setting, I understand the importance of precision, clear communication, and meeting deadlines. I am reliable, quick to adapt to new systems, and focused on contributing value to the team.
$140 USD på 7 dage
0,0
0,0

Hi, Are you looking for someone who can seamlessly manage calls, emails, and chats while maintaining a friendly and professional demeanor? I’m available and ready to help your retail brand with outstanding customer support! With my experience in customer service, I can handle order questions efficiently and log interactions accurately in the support dashboard, ensuring nothing slips. Making cold calls and working through scripts is also something I excel at, and I’m committed to warming prospects into qualified leads. I’m available during the EST time zone and can dedicate the needed hours to meet your expectations. Let’s discuss how I can contribute to your team effectively. Best Regards, [nabila yasmeen]
$240 USD på 7 dage
0,0
0,0

Customer-focused Virtual Assistant with strong experience in phone, email, and live chat support. I handle high-volume interactions, resolve customer issues efficiently, and log all activities accurately. Skilled in cold calling and lead generation, I follow scripts while keeping conversations natural and engaging. I am reliable, detail-oriented, and fully available to work EST hours, delivering consistent results and clear daily reports.
$140 USD på 3 dage
0,0
0,0

As a seasoned administrative and customer service professional with over 8 years of experience supporting front desk operations and customer relations, I offer the skillset necessary to handle the responsibilities of your project with ease. My proficiency in handling high-volume environments will ensure that no tickets, calls or messages slip through the cracks, providing you with a reassuring sense of reliability. My commitment to resolving issues efficiently aligns perfectly with your need for a friendly, confident voice on the other end of the line. I have honed my communication skills over the years, having to engage with a diverse range of individuals, and I am certain that my clear American accent will exude the level of professionalism required to maintain excellent customer relations. Moreover, my attention to detail is pivotal for accurate documentation and record management - a must-have to keep track of all interactions on your support dashboard. My familiarity and proficiency in relevant tools such as Microsoft Office further highlight my suitability for this role. To summarize, I have the C-focused organizational skills, experience in customer service-centric roles, clear American accent, and the calm yet energetic disposition needed for this project. If you entrust me with your retail brand's customer support and lead generation efforts, I promise to not only meet but exceed your expectations on all fronts.
$150 USD på 7 dage
0,0
0,0

Hi, My name is Natnael, and I bring almost two years of experience in customer service and Sales Development Representative roles. As an SDR, I’ve handled high-volume inbound and outbound calls daily, consistently booking qualified meetings and driving real pipeline growth. I’m very KPI-focused. I regularly exceeded daily activity targets (600+ dials per day) and consistently hit weekly transfer and appointment-setting goals. I understand that this role is not just about making calls, it’s about qualifying properly, overcoming objections, building quick rapport, and moving prospects to the next stage efficiently. I’m confident using CRM systems, dialers, and tracking performance metrics closely to improve conversion rates. I’m also a fast learner, strong communicator in English, and comfortable adapting scripts while keeping conversations natural and engaging. If you’re looking for someone who is disciplined, competitive, and motivated by results, I’m ready to bring that energy to your team and help increase your sales pipeline. Looking forward to contributing and adding value.
$120 USD på 7 dage
0,0
0,0

Glen Allen, United States
Betalingsmetode verificeret
Medlem siden aug. 6, 2021
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