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Saya mencari tenaga Layanan Pelanggan yang akan fokus pada Obrolan Langsung (Live Chat). Tugas utamanya sederhana: merespons pertanyaan pelanggan, mencatat keluhan, dan memastikan setiap pengunjung merasa didengar serta terbantu. Pengalaman khusus tidak saya persyaratkan—jika Anda belum pernah menangani live chat sebelumnya, saya akan menyediakan panduan langkah-demi-langkah dan skrip dasar. Yang penting, Anda: • mengetik cepat dan rapi dalam bahasa Indonesia, • mampu menjaga nada ramah dan profesional, • siap bekerja di jam yang telah disepakati. Kinerja akan saya nilai dari kecepatan respons, kerapihan log, serta kepuasan pelanggan yang tercatat. Kirimkan lamaran singkat berisi ketersediaan waktu dan alasan Anda cocok untuk peran ini, lalu mari kita mulai.
Project ID: 40606376
8 proposals
Remote project
Active 5 days ago
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8 freelancers are bidding on average $17 USD/hour for this job

Results driven Customer Support and System Support Specialist with 6+ years of experience in technical support, customer service, and IT operations. Expert in troubleshooting, CRM tools, Active Directory, and customer satisfaction.
$20 USD in 40 days
5.5
5.5

Hello, I understand that you are looking for a Customer Service professional to focus on Live Chat support. My expertise in Virtual Assistance and Customer Support align perfectly with the requirements of promptly responding to customer inquiries, addressing complaints, and ensuring visitor satisfaction through attentive assistance. I am proficient in typing quickly and accurately in Bahasa Indonesia, maintaining a friendly and professional tone, and am readily available during the agreed-upon hours in the Indonesia timezone. I am confident that my ability to follow step-by-step guidelines and basic scripts will enable me to excel in this role. I will ensure efficient response times, meticulous record-keeping, and high customer satisfaction levels. I am eager to showcase my availability and suitability for this position. I look forward to the opportunity to work together and provide exceptional Live Chat support. Best regards, Saddam
$20 USD in 40 days
0.0
0.0

Saya siap membantu mengelola live chat Anda dan bisa langsung bergabung untuk mulai bekerja segera. Meskipun pengalaman saya berfokus pada menangani chat pembeli yang bertanya seputar operasional toko Shopee pribadi saya, saya terbiasa memberikan respons yang cepat, ramah, profesional, dan bebas typo. Saya cukup mahir membalas pesan secara responsif sesuai panduan skrip Anda serta mencatat keluhan pelanggan ke dalam log harian secara rapi. Untuk ketersediaan waktu, jadwal saya sangat fleksibel; saya siap standby aktif selama 4 sampai 6 jam per hari dan masih bisa dikondisikan sesuai kebutuhan operasional Anda. Terima kasih atas waktunya. Saya berharap dapat berdiskusi lebih lanjut dengan Anda dan mengikuti trial jika dibutuhkan.
$15 USD in 40 days
0.0
0.0

IF YOU'RE NOT HAPPY, YOU DON'T PAY. I recently completed a live chat project where I improved customer response times by 30 percent, ensuring visitors felt valued and supported. I understand the importance of a friendly and professional tone while responding to customer inquiries. I will efficiently manage live chat interactions, accurately log complaints, and ensure every customer feels heard. My skills in fast and neat typing in Bahasa Indonesia will help maintain seamless communication. I focus on good planning, clean and maintainable code, clear communication, on time delivery, and reliable long term solutions. I am confident that my approach will lead to a successful live chat experience for your customers. If this aligns with your project, feel free to reach out to discuss scope and pricing. WORST CASE SCENARIO YOU WALK AWAY WITH A FREE CONSULTATION. Regards Ridwaan M
$15 USD in 7 days
0.0
0.0

YOUR PROJECT, IS MY PRIORITY! I understand you’re looking for someone to handle customer inquiries through live chat, ensuring every visitor feels heard and supported. It’s great that you’ll provide guidance and scripts, as this makes it accessible for anyone. I've had exposure to customer service roles that require quick typing and maintaining a friendly tone. I get how important it is to respond promptly and keep accurate logs to boost customer satisfaction. I’m all about clear communication and delivering results you can rely on. What you truly want isn’t just live chat support but a way to create happy customers who feel valued. I’d approach this by focusing on genuine interactions and steadily improving response times. Let’s discuss your project and make sure it’s approached the right way from the start. Kind Regards, Ethan KCK
$15 USD in 8 days
0.0
0.0

Halo, Perkenalkan, saya Aisyah. Saya tertarik untuk bergabung sebagai tenaga Layanan Pelanggan untuk Live Chat. Saya memiliki pengalaman lebih dari 7 tahun di bidang administrasi dan komunikasi pelanggan, sehingga terbiasa merespons pertanyaan dengan cepat, sopan, dan terstruktur. Saya juga terbiasa mencatat detail percakapan dan menjaga kerapihan data agar mudah ditindaklanjuti. Saya dapat mengetik dengan cepat dan rapi dalam bahasa Indonesia, memiliki koneksi internet yang stabil, dan siap mengikuti panduan serta skrip yang disediakan. Ketersediaan saya fleksibel dan dapat menyesuaikan dengan jam kerja yang disepakati. Saya yakin dapat membantu memberikan pengalaman yang positif bagi pelanggan melalui respons yang ramah, profesional, dan solutif. Terima kasih atas perhatiannya. Saya siap memulai segera dan berharap dapat bergabung dengan tim Anda. Hormat saya, Aisyah
$15 USD in 40 days
0.0
0.0

Bojonegoro, Indonesia
Member since Jul 26, 2026
₹1500-12500 INR
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₹750-1250 INR / hour
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₹12500-37500 INR
$250-750 AUD
₹1500-12500 INR
$30-250 USD
₹12500-37500 INR