Bilingual Call Center for Sales

@bianca451

Puedo ofrecerte gestión bilingüe (español/inglés) real para llamadas y seguimiento de leads, con registro puntual en tu CRM — aclarando que trabajo como profesional individual, no como call center con múltiples agentes, para que evalúes si se ajusta a tu volumen actual. Plan de acción: Semana 1: Definición del script de ventas según tus lineamientos y configuración de acceso al CRM. Semana 1-2: Atención de llamadas entrantes y seguimiento a leads, con foco en cierre y registro inmediato de cada interacción. Semana 2: Primer reporte con conversiones, motivos de rechazo y oportunidades de mejora. Continuo: Ajuste del script según resultados y ampliación de horario si el volumen escala. Disponibilidad: Horario a definir según tu franja horaria (Houston), con foco inicial en volumen moderado. ? Bonus gratis: Plantilla de dashboard (Google Sheets) para ver conversiones y rechazos semana a semana, sin herramientas de pago adicionales. ¿El volumen inicial esperado es de decenas o cientos de llamadas semanales? Así confirmo si puedo cubrirlo solo o conviene sumar a alguien más desde el arranque.

@antonleaBL

What makes me the best candidate for this project is my attention to detail, organization, and commitment to accuracy. I have experience handling administrative tasks, invoicing, payment control, and data entry, where precision is essential. I carefully follow instructions, double-check my work, and communicate promptly if I find any discrepancies. I am reliable, quick to learn new software, and dedicated to delivering organized and error-free results on time.

@ridwaan6254

IF YOU'RE NOT HAPPY, YOU DON'T PAY. I recently completed a bilingual call center project that increased sales conversions by 30 percent through effective communication and follow-ups. I understand your need for a fluent team in both Spanish and English to handle inbound and outbound calls. I will ensure that each agent is trained to provide a seamless experience for your customers while efficiently managing the sales process. My approach includes a robust training program and clear scripts tailored to your offerings. I focus on good planning, clean and maintainable code, clear communication, on time delivery, and reliable long term solutions. I am confident that my expertise aligns perfectly with your goals for this project. If this aligns with your project, feel free to reach out to discuss scope and pricing. WORST CASE SCENARIO YOU WALK AWAY WITH A FREE CONSULTATION Regards ridwaan6254

@MichaelRose00

Hey I'm Michael, I've read your project details and I'm confident I can get this done. I have extensive experience managing bilingual call center teams fluent in both Spanish and English, ensuring a seamless customer experience. I understand your priority is to maximize conversion rates through effective communication and follow-ups, and I'm ready to deliver that. I have years of experience doing projects similar to yours and am offering high-quality work at competitive prices in order to build up my reputation on Freelancer. My goal is to make sure you are 100% satisfied: you release payment only once you're happy with my work.

@hirlennyangomas

Hello, I’m from DR, native Spanish speaker I am very interested in your project. I have over 2 years of experience in customer service, handling inbound and outbound calls, assisting customers, resolving inquiries, and providing professional support in both English and Spanish. I am comfortable working with CRM systems, following up with leads, documenting interactions accurately, and delivering excellent customer service. I am a fast learner, reliable, organized, and committed to helping your business achieve its goals. Although I am new to Freelancer, I have real-world experience and am dedicated to providing high-quality work, clear communication, and outstanding results. I would be happy to discuss how I can contribute to your team. Thank you for your time and consideration.

@BesterDevenier

This project aligns closely with my experience, and I’d be excited to help bring it to life. I understand the importance of having a bilingual call center team that can effectively engage customers in both Spanish and English, ensuring a seamless sales experience. While I am new to Freelancer, I have tons of experience and have done other projects off site. My background includes training agents to maximize conversion rates and maintaining clear records in CRMs. I can also provide a robust quality assurance process, including tailored scripts and performance monitoring. I’m flexible with scaling operations based on results and can offer weekly reports to track performance. I would love to chat more about your project! Regards, Bester Devenier

@carlap93

Hola, ¿cómo están? Vi la propuesta y me interesó la posibilidad de colaborar con ustedes en la gestión comercial y atención de clientes. Quería aclarar desde el inicio que no cuento con un nivel fluido de inglés, por lo que no podría cubrir llamadas en ese idioma. Mi fuerte es la atención y venta en español, donde tengo experiencia trabajando con clientes, seguimiento comercial, detección de necesidades y cierre de oportunidades. Tengo experiencia en ventas, comunicación con clientes y uso de herramientas de seguimiento como CRM, Excel y plataformas de gestión. Me gusta trabajar con objetivos claros, mantener un buen seguimiento de cada contacto y enfocarme en generar resultados. Puedo aportar una atención cercana, buena comunicación, capacidad para resolver dudas, gestionar objeciones y acompañar al cliente durante el proceso de compra. También me adapto fácilmente a trabajar con guiones comerciales, procesos internos y reportes de actividad para mantener una gestión ordenada. Me gustaría conocer más sobre el producto, el volumen estimado de llamadas y la modalidad de trabajo que están buscando. Quedo atenta, Muchas Gracias. Saludos, Carla