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Saya memerlukan admin chat jarak jauh yang siap menjaga respons cepat dan ramah untuk dua kanal utama: WhatsApp dan Instagram. Tugas utama • Menjawab setiap pesan pelanggan dengan template yang sudah lengkap untuk semua jenis pertanyaan. • Memastikan waktu balas rata-rata di bawah 1 menit. • Memberi informasi produk/layanan secara akurat, lalu menutup percakapan dengan sapaan hangat. • Mencatat pertanyaan khusus yang tidak ter-cover template agar saya bisa memperbarui panduan. Yang saya butuhkan dari Anda • Responsif, teliti, komunikatif, dan nyaman bekerja mandiri dari rumah. • Koneksi internet stabil; ponsel atau desktop apa pun yang mendukung WhatsApp Web dan Instagram. • Kesediaan bekerja dengan jam fleksibel—saya hanya menilai kecepatan dan kualitas balasan, bukan lokasi atau jam presensi. Deliverable harian 1. Riwayat chat yang sudah ditandai “selesai” di kedua platform. 2. Ringkasan singkat kontak yang perlu follow-up atau eskalasi. Bila Anda siap menjaga standar kecepatan <1 menit dan mematuhi template yang ada, kirimkan penjelasan singkat tentang ketersediaan waktu dan perangkat yang Anda pakai.
Project ID: 40551605
11 proposals
Remote project
Active 4 hours ago
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11 freelancers are bidding on average $20 USD/hour for this job

With over 17 years of experience in the field of data entry and chat support services, I am confident that I possess the speed, accuracy, and professionalism to meet your needs for this project. Having worked with clients across diverse time zones and diligently handling projects remotely, I have perfected the art of quick yet accurate responses that keep clients happy while maintaining a warm and friendly tone. My versatile skills also extend to technology, ensuring that I am well-equipped to handle WhatsApp and Instagram chats from any device. You can count on my stable internet connection and proficiency with WhatsApp Web and Instagram as well. Furthermore, my aptitude for problem-solving means that I will keep track of any unique queries that require a customized response, helping you update your instruction manual promptly. With regards to deliverables, I promise not just a daily report of completed chats marked as "done" on both channels, but also a concise summary of follow-up requirements or cases that need escalation. Rest assured, my vast experience has taught me to be thorough in my work down till the last detail
$25 USD in 40 days
7.1
7.1

Having read through your project description, I'm confident that I can fulfill the role of being an admin chat WhatsApp and Instagram. My skills and experience as an eCommerce expert, not to mention a virtual assistant, make me uniquely qualified for this task. I have been responsible for managing multiple accounts on platforms like Amazon, Walmart, Shopify, WooCommerce among others, which require quick and attentive customer service - precisely what you're looking for. I understand how important it is to provide accurate product or service information while keeping a warm and friendly tone. I'm well-versed in utilizing templates for efficient problem-solving, but also understand the need to adapt when necessary. In line with your demand for consistent <1 minute response time, I'm always connected with stable internet and have devices supporting WhatsApp Web and Instagram. Moreover, my skills in data entry will come in handy for efficiently updating your guidance materials based on unique customer queries. Lastly, my track record reflects my ability to work independently from my home office, while maintaining strict attention to my schedules. As an added bonus - you won’t need to monitor my attendance; I prioritize high-quality engagement over location or clock presence.
$20 USD in 40 days
6.5
6.5

Hi There, Saya memahami bahwa Anda mencari admin chat jarak jauh yang dapat menjaga respons cepat dan ramah bagi kanal WhatsApp dan Instagram. Dengan pengalaman saya dalam menyediakan layanan pelanggan dan manajemen media sosial, saya dapat memastikan waktu balas di bawah 1 menit dan memberikan informasi produk dengan akurat. Perkenalkan, saya Abdul Haseeb Siddiqui, memiliki lebih dari 6 tahun pengalaman dalam Data Processing, Data Entry, Excel, Customer Service, Time Management, dan Social Media Management. Saya sangat responsif, teliti, dan nyaman bekerja mandiri dari rumah. Saya memiliki koneksi internet yang stabil dan menggunakan perangkat yang mendukung kedua platform. Saya siap untuk bekerja dengan jam fleksibel dan akan memastikan catatan dan ringkasan harian sesuai yang Anda butuhkan. Portfolio saya dapat dilihat di sini: https://www.freelancer.com/u/haseebsidd07 Saya berharap dapat bekerja sama dengan Anda. Thanks, Abdul Haseeb Siddiqui Regards
$20 USD in 7 days
4.0
4.0

Halo, saya memahami bahwa Anda memerlukan admin chat untuk WhatsApp dan Instagram. Saya melihat Anda butuh respons cepat di bawah 1 menit dengan template yang sudah tersedia dan pencatatan pertanyaan khusus. Dengan lebih dari 5 tahun pengalaman dan peringkat 5 bintang, saya yakin dapat memberikan solusi terbaik mengenai layanan admin chat, kecepatan respons, dan pelaporan harian untuk bisnis Anda. Saya jamin komunikasi profesional sampai pekerjaan Anda selesai. Mari terhubung di chat agar saya bisa memahami kebutuhan Anda dan segera memulai. Regards, Faisal
$20 USD in 2 days
1.9
1.9

I specialize in remote customer support focused on fast, professional chat management. I'll ensure every WhatsApp and Instagram message receives accurate, friendly responses within your response-time target while keeping conversations organized and flagging unique customer queries for future template improvements. I’m ready to start immediately message me and I’ll share my portfolio.
$17 USD in 40 days
1.9
1.9

I understand you need a remote admin to manage customer inquiries on WhatsApp and Instagram, ensuring rapid, friendly responses with pre-defined templates and an average reply time under 1 minute. I've successfully maintained sub-60-second response times for e-commerce clients across multiple chat platforms, significantly boosting customer satisfaction scores. I will manage your WhatsApp and Instagram inboxes using a unified platform like ManyChat or a similar integrated solution, ensuring all messages are addressed promptly. Product information will be delivered accurately using your provided templates, and I will meticulously log any unique customer questions into a shared Google Sheet for your review and template updates. What is the current average daily volume of messages across both channels? Ready to start as soon as you confirm scope.
$25 USD in 7 days
0.0
0.0

⚠️ IF YOU ARE NOT SATISFIED, YOU DON’T PAY ⚠️ I just completed a similar project. I built a website for a service business. I will help you enhance your customer engagement and response time efficiency on WhatsApp and Instagram. Understanding the need for quick, friendly responses, I ensure a seamless, professional chat experience. With my expertise in template-based responses, fast communication, and meticulous record-keeping, I guarantee top-notch support. Even if you decide to work with someone else, you’re welcome to take our conversation as a free consultation. Regards, Matthew Koegelenberg.
$19 USD in 7 days
0.0
0.0

Hello, I’m new to Freelancer but my experience in Business Development and Client Relationship has prepared me well for this role. I regularly communicated with clients, handled inquiries, maintained accurate records, and ensured excellent customer service. I’m available to work flexible hours and can start immediately. I use a laptop with WhatsApp Web, a smartphone for Instagram, and a stable high-speed internet connection. I’m comfortable following templates and SOPs, maintaining response times under one minute, tracking completed chats, and preparing daily follow-up or escalation summaries. I’m eager to prove my reliability and deliver high-quality support.
$17 USD in 40 days
0.0
0.0

Halo, saya percaya saya adalah orang yang tepat untuk proyek ini karena saya memilki pengalaman banyak berinteraksi dengan customer dan tim internal menggunakan tata bahasa yang sopan, kondisi dalam pekerjaan yang memerlukan balasan yang cepat dan tepat, serta lingkungan kerja yang memerlukan ketelitian yang tinggi.
$15 USD in 40 days
0.0
0.0

Hi, I'd love the opportunity to discuss your project and help you build the best solution for your needs. I'm Hanno, a professional Software Developer specializing in custom websites, web applications, mobile applications, and database development. I focus on creating modern, responsive, and scalable solutions that are built to perform and designed to deliver a great user experience. After reviewing your project, I'm confident I can provide a high-quality solution tailored to your requirements. I believe in clear communication, reliable delivery, and writing clean, maintainable code that supports your business long after the project is complete. What you can expect when working with me: • Professional and responsive communication • Clean, efficient, and scalable code • On-time delivery with regular progress updates • A strong focus on quality, performance, and user experience • Ongoing support when needed I'd be happy to discuss your project in more detail and answer any questions you may have before we get started. Thank you for considering my proposal. I look forward to working with you. Kind regards, Hanno Software Developer
$19 USD in 7 days
0.0
0.0

Jawa Timur, Indonesia
Member since Oct 8, 2025
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