Hello,
I understand you are in need of Phone-based Customer Service Agent in English. I am very well trained and experienced. I am confident that my 10 years of experience in the BPO industry as well as my 10 years experience of being a Freelance VA doing project management, customer support/service, email and chat support, lead generation, appointment setting, social media management and more makes me a right fit for the job.
I am well versed in Order processing, Customer Service, Email and Chat Support. I have stable and reliable internet connection and a portable generator. I'm up-to-date with the current technologies, like desktop sharing (teamviewer, citrix, gotomeeting), CRM/project management tools (Salesforce, Zoho, Asana, etc.), cloud services and VoIP (ringcentral, vicidial and other dialers). I have experience with word-processing software and spreadsheets (e.g. MS Office, google drive) and I'm knowledgeable with online calendars and scheduling (e.g. Google Calendar) and more but still, I am very much willing to learn and grow.
I can start anytime at any timezone you may require. I can forward my resume for your reference.
Thank you and I would would love to hear from you on how we can start.