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IS Media is looking for a confident, personable Sales Representative to handle inbound enquiries on behalf of our dental clinic clients. You'll be the first point of contact for prospective patients — qualifying leads, answering questions, and booking appointments directly into the clinic's diary. This is a client-facing role that sits at the heart of our service delivery. What you'll be doing: Answering inbound calls and enquiries on behalf of dental clinic clients Qualifying leads and guiding prospective patients through the booking journey Booking appointments directly into client diary systems Logging all calls and outcomes accurately in the CRM Following up with unbooked leads via call, text, or email What we're looking for: Previous experience in a sales, customer service, or patient-facing role Confident communicator — warm, professional, and persuasive on the phone Highly organised with excellent attention to detail Comfortable working independently and managing multiple client accounts Nice to have: Experience with Dentally or Evident practice management software (ideal but not required) Background in dental, healthcare, or aesthetic industries Familiarity with CRM tools such as GoHighLevel or HubSpot The details Type: Part-time / Full-time Location: Remote Sector: Dental / Healthcare Reports to: IS Media Team
Project ID: 40473190
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17 freelancers are bidding on average £497 GBP for this job

Hello, We have a team of professional and dedicated assistants that are well-versed in delivering exceptional customer service. With our extensive experience in roles involving direct patient contact and working independently, we're confident that we can provide the outstanding support your dental clinic clients need. Not only are we skilled in handling inbound calls and enquiries adeptly, but we're also experienced in using a variety of CRM tools. While we may not have specific experience with Dentally or Evident practice management software, our familiarity with a range of tools coupled with our quick learning abilities allows us to adapt easily to new systems. This adaptability is a skill we believe is highly valuable in a dynamic environment such as yours. We can assign a full time dedicated VA to your project and our assistant directly report you. Thank you
£350 GBP in 30 days
6.0
6.0

Hi, I’d be a great fit for this role. I have previous experience in inbound sales and customer-facing roles where I handled enquiries, qualified leads, and booked appointments while maintaining a professional and friendly experience for clients. I’m confident speaking on the phone, comfortable handling multiple conversations throughout the day, and experienced in guiding potential customers through the decision-making process without sounding pushy. I’m also highly organised with CRM updates, follow-ups, and managing client communication consistently. The dental and healthcare space especially interests me because trust and communication matter so much during the booking journey, and I’m confident I can represent your clinic clients professionally and help improve conversions from inbound enquiries.
£700 GBP in 30 days
5.5
5.5

Hi, I am a skilled and experienced sales and customer service professional, and I can handle inbound enquiries for your dental clinic clients by qualifying leads, answering patient questions, and booking appointments directly into clinic diaries. I will ensure accurate CRM updates, timely follow-ups via call, text, or email, and maintain a warm, professional communication style to maximize conversions. Please send a message so we can go through the details, decide on the timeline and deliverables. Best regards.
£250 GBP in 7 days
3.9
3.9

With an extensive background in sales and client services, I am uniquely positioned to excel in the role of a Dental Sales Representative at IS Media. My past experience interacting with customers and generating leads has honed my communication skills to be warm, professional, and persuasive - essential qualities for guiding potential patients through the booking process. I take pride in being highly organized with keen attention to detail, ensuring all calls are logged accurately in the CRM system. While I may not have directly worked in the dental industry, my diversity of experiences enhances my ability to adapt and provide fresh insights. In addition to my proficient knowledge of CRM tools including GoHighLevel and HubSpot, I have an impressive tech-portfolio that includes web and mobile development, automation and growth among others; skills which can prove beneficial beyond usual areas of operation.
£500 GBP in 3 days
3.5
3.5

Hello, I’m Cindy Viorina, and I am excited about the opportunity to serve as a Sales Representative for IS Media. With several years of experience in customer service and sales, I excel in creating meaningful connections with potential patients. My approach is to ensure each inquiry is met with the utmost professionalism while guiding leads through the booking process seamlessly. To meet your requirements, I will handle inbound calls efficiently, qualify leads, and book appointments directly in the clinic's diary system. My organizational skills ensure all interactions are logged accurately in your CRM, while follow-ups with unbooked leads will be conducted via call, text, or email to maximize conversion rates. I am proficient in CRMs and have a strong foundation in client-facing roles, which positions me well to support your dental clinic clients effectively. I'm also readily available for real-time communication as per your time zone, and can provide a simple demo within 12 hours of project commencement. Q1: What are the specific metrics you would like to track for lead conversion? Q2: Can you provide details on the software systems currently in use? Q3: Do you have a particular target demographic for your clinics? What are the specific metrics you would like to track for lead conversion? Best regards, Cindy Viorina
£555 GBP in 5 days
1.7
1.7

I bring strong expertise in customer service, lead qualification, and appointment booking, with proven ability to manage high‑volume enquiries while maintaining excellent client satisfaction. My skills include confident communication, persuasive phone handling, and guiding prospects smoothly through the booking journey. I am highly organised, detail‑oriented, and experienced in CRM systems, ensuring accurate logging of calls and outcomes. I am comfortable working independently across multiple client accounts, following up with unbooked leads via call, text, or email, and ensuring that every enquiry is handled professionally. My focus is on delivering warm, patient‑centered support that converts enquiries into confirmed appointments, helping your dental clinic clients grow and retain patients.
£500 GBP in 7 days
0.0
0.0

Strong communication and interpersonal skills 8+ years of experience in hospital and healthcare support Customer handling and problem-solving expertise Fluent in Gujarati, Hindi, and basic English communication Professional phone and chat support experience Ability to handle customer queries calmly and efficiently Good listening and complaint-resolution skills Data entry and CRM handling knowledge Fast learner with teamwork and multitasking abilities Dedicated to providing excellent customer satisfaction
£500 GBP in 7 days
0.0
0.0

Hello. I’m a dedicated and results-driven freelancer from South Africa with a strong focus on delivering high-quality work that helps clients achieve real results. I take the time to fully understand each project’s goals, communicate clearly throughout the process, and provide solutions that are both professional and reliable. Based on your project requirements for a Dental Sales Representative, my adaptability and professional communication skills make me a perfect fit. With experience in sales and customer service roles, I excel at guiding leads through the booking process and ensuring a user-friendly experience. While I am new to freelancer, I have tons of experience and have done other projects off site. I’m confident I can help you build a polished, high-converting system that supports your business goals. I’d love the opportunity to discuss your project further and see how I can contribute. Regards, Byron Walbrugh
£400 GBP in 7 days
0.0
0.0

I have experience handling CRM campaigns customer engagement and lead communication across fast paced sports and entertainment brands. My work has involved managing audience journeys responding to users following up on leads and maintaining clear communication through CRM platforms. I am confident communicating with customers handling enquiries and ensuring a smooth experience from first interaction to conversion. I am also experienced with CRM tools analytics and managing multiple workflows independently. I can bring a professional organised and customer focused approach to this role and would love to discuss the opportunity further.
£400 GBP in 10 days
0.0
0.0

I’m highly experienced in projects like this, so it’s a great fit. Handling inbound enquiries for dental clinics requires a blend of professionalism and warmth. While I am new to Freelancer, I have tons of experience and have done other projects off site. With a background in customer service and sales, I excel at qualifying leads, booking appointments, and ensuring seamless communication. My organizational skills and attention to detail make me a perfect fit for logging calls accurately and following up diligently. I understand the importance of being a confident communicator in a client-facing role. I can quickly adapt to different CRM tools and am eager to learn any new systems required. I am ready to provide a quick first draft to showcase my approach. I would love to chat more about your project! Regards, Bester Devenier
£550 GBP in 7 days
0.0
0.0

What you're describing is a role where the wrong hire costs you more than the gap itself. A rep who can't qualify properly or sounds uncertain on the phone damages the clinic's reputation before a single appointment gets booked. Working across multiple client accounts in different niches trains you to switch context fast and represent each one as if it's the only one. That's exactly what a multi-clinic setup like yours needs. GoHighLevel is already part of my daily workflow so logging calls, updating pipeline stages and triggering follow-up sequences is second nature. No ramp-up time needed on the CRM side. The follow-up side is where most inbound leads get lost. A structured call, text and email sequence for unbooked leads keeps the diary filling without the clinic chasing manually. One thing that would help me prepare properly: are the enquiries mostly coming in for a specific treatment type across your clients, or is it mixed? That shapes how the qualifying questions and booking conversation should be structured.
£500 GBP in 7 days
0.0
0.0

Poplar, United Kingdom
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