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My host has suspended service after flagging 11 malware-infected files across several subdomains. The primary domain is fine, so the task is to isolate those sub-sites, remove every malicious script, and get the account re-enabled. We are on a shared-hosting cPanel account, and I currently have no antivirus or security solution running and, unfortunately, no backups to roll back to. I will provide full cPanel and FTP access as soon as we agree to proceed. Here’s what I need from you: • Identify every compromised file or folder within the affected subdomains without disturbing the main site. • Clean or replace each infection, confirm that no backdoors remain, and document the changes. • Coordinate with the hosting provider (or guide me) so they re-scan and lift the suspension. • Recommend and, if possible, set up a lightweight security scanner and basic backup routine to prevent a repeat incident. I value clear communication and a concise post-cleanup report that shows what was found, what was fixed, and any future hardening steps I should take. If you have handled malware remediation on shared hosting before, you’ll feel right at home here.
Project ID: 40233482
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Active 2 mos ago
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Hi, this is fixed price.... I can quickly clean and secure your suspended cPanel account. I’ll isolate the infected subdomains, remove all malware and backdoors without affecting the main site, and coordinate the re-scan so hosting restores service. I’ll also set up basic security and backups to prevent future attacks, with a clear report of everything fixed. Thanks Wasim A.
$50 USD in 40 days
4.9
4.9
52 freelancers are bidding on average $18 USD/hour for this job

Hi, I handle malware remediation on shared cPanel hosting with a careful, methodical approach. I’ll isolate the affected subdomains, identify and remove all malicious files and backdoors without impacting your main site, and document every fix. I’ll also help coordinate re-scans with your host and set up basic security and backups to prevent recurrence. Lets discuss in chat as I have some queries to ask regarding the project to proceed further.
$15 USD in 40 days
9.6
9.6

⭐⭐⭐⭐⭐ CnELIndia, led by Raman Ladhani, is well-equipped to tackle this malware remediation project efficiently. Here's how we can help: Identify and Isolate Compromised Files: We’ll use advanced tools to scan and identify every infected file on the subdomains without affecting the main site, ensuring that only the compromised areas are worked on. Malware Removal and Cleaning: Our team will thoroughly remove any malicious scripts, replace infected files, and ensure that no backdoors remain. We will then conduct a final review to confirm complete cleanup. Re-enable Hosting Account: We will assist in coordinating with your hosting provider to re-scan the site and lift the suspension after confirming the cleanup is complete. Implement Security and Backup Solutions: We will recommend and set up a lightweight security scanner and establish a basic backup routine to safeguard against future incidents. Post-Cleanup Report: A detailed report will be provided, documenting the actions taken, malware removed, and suggestions for future hardening steps. We ensure transparent communication and meticulous work for a secure and stable environment.
$12 USD in 40 days
9.0
9.0

Having extensive experience in programming, server administration, support, and troubleshooting, I'm well-versed in handling malware infestations on shared hosting platforms, like your cPanel account. I understand the urgency required to thoroughly identify and remove each malicious script without affecting the primary domain and can do so promptly with the access you provide.
$12 USD in 40 days
8.7
8.7

Hello, I will isolate the affected subdomains, remove all malware scripts, fix backdoors, and get your account re-enabled without touching the clean main site. I’ll document every change, coordinate with your host to re-scan, and set up lightweight security checks and a simple backup routine to prevent this again. I’ll work directly through your cPanel/FTP, clean each compromised file or folder, replace infected items where needed, and verify no hidden backdoors remain. After cleanup, you’ll get a concise report showing findings, fixes, and hardening steps. What is your preferred timeline for reactivation and any specific security tools you want considered for ongoing monitoring? Best regards, Muhammad Awais
$25 USD in 26 days
8.6
8.6

Hi, I’ve handled malware remediation on shared cPanel hosting without backups. I’ll isolate infected subdomains, manually audit files, remove malicious code and backdoors, document fixes, and help lift the suspension. I’ll also add lightweight security and backups. Which CMS powers the subdomains, and has the host shared malware paths yet? Let's discuss in chat to proceed further.
$15 USD in 40 days
7.6
7.6

Hi I’ve resolved malware issues on shared cPanel hosting where multiple subdomains are affected. I can safely isolate the infected sites, track down every malicious script, remove hidden backdoors, and ensure the main domain remains untouched. I’ll guide you through host re-scanning, provide a clear cleanup report, and set up basic security and backups to avoid future incidents. lets discuss in chat as I have some queries to ask regarding the project to proceed further.
$12 USD in 40 days
6.9
6.9

With over 15 years of experience in the web development field, I've made it my business to stay on top of the latest security measures and practices. Tackling malware on shared-hosting platforms is an area that I'm definitely comfortable in. My proficiency in PHP, Web Hosting, Website Management, and WordPress puts me in a great position to provide you with reliable assistance in your subdomain malware cleanup. In line with your needs, I will meticulously identify every compromised file or folder within the affected subdomains whilst ensuring zero disturbance to the main site. Thorough cleansing or replacing of each infection would be ensured, complemented by a careful confirmation of the absence of any backdoors. As we coordinate with your hosting provider, my extensive experience in managing cPanel accounts ensures this process will be as smooth as possible. Beyond resolving the current issue at hand, I'll be happy to set up a lightweight security scanner and basic backup routine for your peace of mind. I understand the importance of clear communication and thorough documentation for future references. Rest assured I'll provide you with a comprehensive post-cleanup report coupled with any vital recommendations for hardening your system against future threats." Thanks, Jay
$12 USD in 40 days
6.6
6.6

Hello I can swiftly resolve your subdomain malware issue. My expertise includes thorough scanning, identification, and complete removal of all flagged threats to get your service reinstated. I'll meticulously clean the 11 malware instances, secure your site, and ensure it meets host requirements. Let's discuss immediate action. Giáp Văn Hưng
$15 USD in 7 days
6.6
6.6

As someone who has spent over a decade navigating the complex world of web and mobile app development, I understand the crucial role that security plays in any online ecosystem. I've dealt with a number of situations just like yours, where every second counts. With your cPanel and FTP access, I'll pinpoint each and every compromised file within your subdomains - making sure not to disturb your main site - and eradicate the malware threat completely. Rest assured, I will document each step taken to sanitize your system fully. My fluency in PHP and expertise in Website Management - specifically with shared hosting platforms like cPanel - make me an ideal fit for your project. Although you've experienced some setbacks, my extensive experience porting chains and developing smart contracts in the Blockchain industry means I excel at detecting and repairing vulnerabilities as well. Given our limited knowledge of how this malware infiltration occurred, it would also be sensible to implement a lightweight security scanner on an ongoing basis. This way, we can ensure that no future attacks compromise your valuable online presence. As someone well-versed in developing backup routines too, I guarantee you a comprehensive solution to safeguard against any potential repeat incident. Let's deliver not just a cleaned system but also a fortified one.
$10 USD in 5 days
6.0
6.0

Hi there, I understand the urgency of resolving your malware issues efficiently. With over 5 years of experience in website management and security, I have successfully handled malware remediation for shared hosting environments, ensuring minimal disruption to the primary domain. Here’s my approach: 1. Identify and isolate compromised files across the affected subdomains without touching the main site. 2. Clean or replace each malware-infected file, ensuring no backdoors are left behind, and document all changes thoroughly. 3. Coordinate with your hosting service for a re-scan to lift the suspension, or guide you through the necessary steps. 4. Recommend and set up a lightweight security scanner and backup routine to prevent future incidents. I prioritize clear communication throughout the process and will provide a concise post-cleanup report detailing everything found, actions taken, and hardening recommendations. Thanks, Luis Cesar
$20 USD in 24 days
6.0
6.0

Hello Michael K., I have recently developed a project similar to yours, so I am very excited about this. I'm a software developer with over 8 yrs of experience in PHP, WordPress. I can provide solution and my experience for this project via a private chat. Let's discuss in more details via chat. I have got ideas brewing for your project, but I'd like to make sure they are aligned what you want. Thank You, Toma K.
$12 USD in 40 days
5.1
5.1

Hi, I understand the urgency and complexity of your situation with the malware infection across your subdomains on a shared-hosting cPanel account. I have extensive experience in malware cleanup, especially in shared hosting environments, where isolating infected sub-sites without affecting the main domain is critical. I will meticulously identify all compromised files, clean infections, remove backdoors, and provide a detailed report of the changes made. Post-cleanup, I will assist with coordinating or guiding the hosting provider's re-scan to lift the suspension. Additionally, I will recommend and help set up a lightweight security scanner and a basic backup routine to fortify your site against future threats. Once we agree, I can start immediately and aim to complete the task within 3 days to swiftly get your account re-enabled with enhanced security measures in place. What specific security features would you want in your backup routine and scanning setup? Thanks,
$10 USD in 28 days
4.9
4.9

Hi there, I see that you need help with cleaning up malware from your subdomains after your host suspended service. It’s crucial to isolate the affected areas while ensuring the main site remains intact. My approach would involve carefully examining your subdomains to identify and eliminate every malicious file, ensuring no backdoors are left behind. I’ll provide documentation of all changes made. Additionally, I can help coordinate with your hosting provider to facilitate the re-scan and lift the suspension. After the cleanup, I’ll recommend and set up a lightweight security solution and a backup routine to help prevent future issues. Since I have 4+ years of experience in web security and have handled similar cases on shared hosting, I’m confident in my ability to resolve your situation effectively. Could you let me know if there are any specific security solutions you're considering? Best regards, Arslan Shahid
$8 USD in 3 days
4.5
4.5

Hi Michael K., hope all is good. I understand your goals and will deliver clear work on time while keeping you updated. I am a skilled freelancer with 5+ years of experience in PHP, WordPress and I have completed similar projects. You can visit my profile to check my latest work and recent reviews. I would love to connect in chat to discuss details. Warm regards, Vasyl
$12 USD in 40 days
4.3
4.3

Hello! I understand the urgency of addressing the malware infections across your subdomains to restore your hosting service. My approach will ensure a thorough inspection and cleanup of all compromised files while maintaining the integrity of your primary domain. I will identify and eliminate every infected file, confirm there are no backdoors left, and provide you with a detailed report of the changes made. Moreover, I'll assist in coordinating with your hosting provider for a re-scan and help establish a lightweight security solution to prevent future issues. Communication will be clear throughout the process, and . Regards, Davide
$50 USD in 30 days
3.9
3.9

I’ve handled shared cPanel malware cleanups before, including suspended accounts. I’ll isolate affected subdomains, scan for injected scripts/backdoors, clean or replace infected files, and verify integrity without touching the main site. I’ll also guide host re-scan and set up lightweight security + basic backups to prevent reinfection. Can start immediately.
$19 USD in 40 days
4.0
4.0

Hi, I’ve cleaned compromised WordPress installs on shared cPanel hosting before, especially cases where subdomains were infected while the main site stayed intact. I’d start by isolating each affected sub-site, scanning manually and via server-side checks to detect injected code, obfuscated PHP, and hidden backdoors. Then I’d clean or safely replace corrupted files, verify core integrity, and double-check for reinfection points. After cleanup, I’ll provide a clear report of findings and fixes, assist with the host’s re-scan process, and set up a lightweight security layer plus basic automated backups to prevent future issues. Nassim
$12 USD in 40 days
3.1
3.1

Hello, I've previously handled several malware removal cases on cPanel and WordPress-based shared hosting accounts. In a recent project, I discovered hidden backdoors, obfuscated PHP scripts, and files embedded across subdomains. I removed the infected portion, hardened the environment, and worked directly with the hosting provider to successfully complete a security rescan and lift the account suspension. I also implemented basic security layers and backup routines to prevent reinfection. My development efforts include: 1. Full Scan and Quarantine – File structure analysis, core file comparison, malware pattern detection, and infected subdomain isolation. 2. Cleanup and Hardening – Remove or replace infected files, remove backdoors, reset permissions, and update vulnerable components. 3. Verification and Prevention – Provide cleanup reports, work with hosting providers to perform rescans, and install a lightweight security scanner and automated backup system. I'm available to start immediately and will provide transparent communication throughout the process. Please feel free to contact me anytime. I'll get your site back up and running safely. Thank you.
$15 USD in 40 days
3.1
3.1

As a seasoned Full-Stack Developer with a Master's in Software Engineering, I bring extensive experience in handling precisely the kind of challenge you're facing. In my decade-long foray into IT, I've garnered an in-depth understanding of web hosting and security, honing my skills in PHP to not only build but secure high-performing websites. Moreover, I'm familiar with shared hosting on cPanel accounts just like yours, enabling me to work efficiently without disturbing your main site. In our project, my goal would be twofold: to completely eradicate the malware from your subdomains while ensuring we close all backdoors that could potentially haunt you later. Additionally, I empathize with the need for a lightweight security scanner and basic backup approach. Leveraging my proficiency in React & Vue, Node.js, Django and Laravel, I can help you set up a solid system to prevent future infections. Aside from technical competence, open and honest communication is at the core of my work ethic. During and after completion of the task, I assure you a detailed report highlighting every compromise identified and resolved, complete with guidelines for future hardening steps. By choosing me for this job, you’re opting for not just expertise but dependability and utmost integrity. Let’s collaborate to restore your subdomains and shield your digital assets from any potential harm they might face in the future!
$12 USD in 40 days
2.7
2.7

Hello, I’m Shaun. I understand your priority is to restore service quickly while safeguarding the rest of your shared hosting environment. I will isolate the affected subdomains on your cPanel account, identify every compromised file or folder, remove or replace malicious scripts, and ensure no backdoors remain. I will document each change, prepare a concise post-cleanup report, and guide you through the re-scan and lift of the suspension with your hosting provider. Plan of action: 1) map the affected subdomain paths and exclude the main site; 2) perform targeted cleanups, replacing infected core/asset files when needed and hardening PHP/WordPress where applicable; 3) verify integrity with a lightweight scanner and establish a basic daily/weekly backup routine; 4) provide a clear remediation report with steps to prevent recurrence and share preventive recommendations; 5) assist in coordinating the hosting provider’s rescan and status update. I will require access to the relevant cPanel and FTP sections and will work securely and transparently with you throughout the process. Best regards!
$20 USD in 13 days
2.7
2.7

Branson, United States
Payment method verified
Member since May 23, 2020
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