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Manual for customer service course

I have an outline for a manual for a course in customer service. I need someone to develop the manual based on this outline. I will then add exercises, etc, for use in a training situation.

See outline attached. Word count for total project is expected to be 5000 to 8000 words.

The manual needs to be easy to read and to-the-point e.g., use of sub-headings, dot points, lots of white space, etc. The language needs to be straight forward English – no flowery language please – with a conversational tone. The audience will be adults of various backgrounds and literacy levels with some experience in the workplace.

Your English will need to be excellent (using UK English). This is a work-for-hire arrangement so authorship and copyright revert to me. Original work only – no copy and paste even from public domain works – although I do not mind you using various sources as long as they are properly reference and / or rephrased.

Deliverables preferred in MS Word format using the same template as the attached outline (although this is negotiable – let me know your thoughts).

Hoping for $150 maximum. Please provide samples of your work.

Færdigheder: Copywriting

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Om arbejdsgiveren:
( 32 bedømmelser ) Dubbo, Australia

Projekt-ID: #66822

Tildelt til:

anncherian

Pls refer to PMB for details.

$100 USD in 10 dage
(30 bedømmelser)
4.8

22 freelancere byder i gennemsnit $151 for dette job

value4money

I am a professional writer (SEO, content, copywriting and otherwise). My bid is $1.5 per 100 words. I deal only in quality and original content and always deliver on or before time, therefore I do not overcharge or com Mere

$150 USD in 15 dage
(121 bedømmelser)
6.3
Pinks5

Please refer to PMB!!

$150 USD in 3 dage
(25 bedømmelser)
5.0
MaxSmith

Hi, Thanks for reviewing the bid.I will be delighted to work on this project.I have written white papers/ebooks/articles/reference guides/manuals on a wide variety of topics with excellent feed backs on Guru and Ela Mere

$120 USD in 10 dage
(4 bedømmelser)
4.5
fotojunkie

I am a professional writer and technical manuals are a specialty of mine. Please see your PM for more info and my most recent manual.

$125 USD in 2 dage
(14 bedømmelser)
4.5
apoorvarajendra

I have extensive experience in copywriting and can do this for you at a total cost of $100... U.K. english only... on time delivery with daily updates and proofreading guaranteed... Thanks... Apoorva

$100 USD in 7 dage
(14 bedømmelser)
4.0
rajenjani

please check pm

$150 USD på 1 dag
(4 bedømmelser)
3.3
Ajishnu

Hi, Please check PMB.

$150 USD in 4 dage
(2 bedømmelser)
3.0
maximilianito

Hi, I am a professional technical translator (more than 6 years of experience). I have worked several years as a Software Architect too (specialized in relational databases) and a Computer Technician. I guarantee you a Mere

$150 USD in 10 dage
(2 bedømmelser)
2.2
deepaksharma2002

Dear Sir, My qualification is MBA-Marketing and have experience in customer care in a reputed service sector company in India.I have designed and conducted training programs in customer care and sales training. I pos Mere

$150 USD in 7 dage
(2 bedømmelser)
1.9
ezysolution61

I am a professional writer,well conversent with copyright and plagiarism aspect. My bid for the project is $100 and delivery time is 8 days. Originality and uniqueness are my USPs. So to get value for money and satisfa Mere

$100 USD in 8 dage
(1 bedømmelse)
1.8
justinatmizzou

Please check pm. Thanks, Justin

$250 USD in 2 dage
(0 bedømmelser)
0.0
bharathb81

Hi, I'm Bharath Balakrishnan, currently employed as Manager Finance (Planning, Budgeting, MIS) with ING Group Bank, Bangalore, INDIA. I have prior experience working in US Real Estate/Mortgage Banking / Asset Man Mere

$139.68 USD in 10 dage
(0 bedømmelser)
2.7
martinetinc

Dear Business Manager, Our warm greetings to you. Martinet Technologies, a non-voice BPO provider based in Hyderabad, India, offering wide range of services in Data Processing and Data Management arena. Our a Mere

$175 USD in 3 dage
(0 bedømmelser)
0.0
inmistia

Hello! We are The Inditing Experts - a division of Inmistia Incorporated located in India providing writing and editing services with a divine afflatus. We are at ease with the project requirements. We bid $140 for a Mere

$140 USD in 7 dage
(0 bedømmelser)
0.0
satha

I'm interested in this project. I have hands on customer service. My experience might help me.

$150 USD in 6 dage
(0 bedømmelser)
1.4
shyamad

We are a team of a copywriter and electronic engineer, and have written manuals on software, machine tools, CNC machines, etc. As it is a combined expertise, we are able to offer a deeper understanding, which incluced Mere

$250 USD in 7 dage
(0 bedømmelser)
0.0
kmsatish30

I am working in this field for the last 30 years and are confidence in completing the job with utmost neatness and accuracy.

$150 USD in 10 dage
(0 bedømmelser)
0.0
mmhoballah

I have written training and procedures manuals for a major multinational on various subjects.

$200 USD in 15 dage
(0 bedømmelser)
0.0
operate

I authored many Such manuals for the Products and Softwares. I always Made sure to take care of To The Point and Easy Flow Manuals. Accuracy is the Key to Error Free Elegant Job. Thanks n Regards

$151 USD in 7 dage
(0 bedømmelser)
0.0
eSoftz

Hello sir! We are more than interested in creating this manual for you. We assure you the BEST possible quality of work and 100% satisfaction. Best Regards, Haider Abbas Narsinh eSolutions Technology Inc. http Mere

$140 USD in 5 dage
(0 bedømmelser)
0.0