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I'm seeking an expert to remove a persistent virus from my PC. I'm dealing with intrusive pop-up ads and I've noticed one unfamiliar program installed. Key requirements: - Remove virus/malware - Eliminate pop-up ads - Uninstall unfamiliar programs - Ensure PC is secure post-fix Ideal Skills and Experience: - Proven experience in virus removal - Familiar with various antivirus tools - Strong knowledge of Windows operating systems - Ability to ensure system security after malware removal Please provide a detailed plan of action and timeline.
Project ID: 40671265
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Active 7 days ago
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As an experienced Computer Support and Technical Support professional with a Bachelor's Degree in Computer Science, I am well-equipped to handle your virus removal needs. My broad knowledge of Windows operating systems and familiarity with different antivirus tools makes me a perfect fit for this project. Over my 9 years of experience in the tech industry, I have consistently demonstrated proficient problem-solving skills and successfully eliminated countless viruses, malware, and pop-up ads from infected systems. In addition to tackling immediate threats, I understand that post-removal security measures are vital in ensuring that your PC remains safe. That’s why beyond removing the virus and unwanted programs, I will take necessary steps to fortify your system post-fix. My objective is to not just fix the problem at hand but also provide a long-lasting solution. With my proficiency in data research and attention to detail, you can be assured of a meticulously planned action sequence and a realistic timeline. Throughout this process, I commit to clear communication and promptness in delivering results — values that have earned me a solid reputation in my previous alignments. Don't just hire anyone to 'clean' your computer; choose a technician who understands the intricacies of it – choose me. Let’s get your PC back up to speed and working securely again!
$100 USD in 2 days
0.6
0.6
13 freelancers are bidding on average $124 USD for this job

Hi, I reviewed your request to remove a persistent virus causing intrusive pop-up ads, remove the unfamiliar installed program, and secure the PC afterward. I’ll use Troubleshooting and Internet Security methods to isolate the infection, scan and clean the affected system, remove suspicious processes, and uninstall the unknown application while checking persistence mechanisms. I’ll also validate Windows services, startup entries, and browser behavior so pop-ups stop completely. For quality, I’ll ensure clean results, confirm malware indicators are gone, and harden basic security settings for stability and protection. Let’s discuss here now.
$150 USD in 7 days
4.7
4.7

Dealing with intrusive pop-up ads and an unfamiliar program installed on your Windows PC is frustrating, but I can help you completely clean the system and secure it post-fix. With over 15 years of technical experience, I specialize in troubleshooting, system administration, and comprehensive malware and virus removal. My plan of action is to first quarantine and thoroughly remove the persistent virus, clean up all lingering adware causing those pop-ups, safely uninstall the suspicious program, and run deep system scans to ensure no backdoors were left behind. Finally, I will harden your Windows operating system to prevent future infections. My bid is $123.18 with a turnaround time of 1 days. Let me know when you are ready to get started so I can log in and secure your PC.
$123.18 USD in 1 day
4.4
4.4

Hello There! I’m Md Toriqul Islam, an experienced IT/support specialist with 10+ years of experience in Windows troubleshooting, malware removal, system cleanup, security hardening, and performance optimization. I can start immediately. I have some questions: 1) Which Windows version are you currently using—Windows 10 or Windows 11? 2) Have you already run any antivirus or malware scans, and if so, what were the results? 3) When did the pop-ups start, and do they appear only in the browser or across Windows generally? I understand you need a persistent malware/virus issue removed, including intrusive pop-ups and an unfamiliar installed program, while ensuring the PC is secure and stable afterward. I have rich experience in Windows troubleshooting, malware detection/removal, antivirus tools, browser cleanup, unwanted-program removal, and post-removal security checks. I’ll first identify the source safely, remove the malware and unwanted software, clean affected browser/system components, run comprehensive security scans, and verify that the pop-ups and suspicious activity are completely resolved. I’m ready to start immediately and would be happy to discuss the issue and provide a clear action plan. Looking forward to hearing from you. Best regards, Md Toriqul Islam
$100 USD in 3 days
4.0
4.0

Hello, I'll help you to remove Virus from your device. Looking forward to your response. Thanks........
$100 USD in 3 days
3.2
3.2

Hello, I can help you remove the malware from your PC, eliminate unwanted pop-ups, and restore your system security. I can provide: Full malware and virus detection/removal Removal of suspicious programs and unwanted software Browser cleanup and adware removal Security checks and system hardening after cleanup My approach includes analyzing the issue, identifying the source of the infection, safely removing threats, and performing final checks to ensure your PC is running securely. Although I am building my presence as a freelancer, I always bring strong attention to detail and dedication to every project. I stay updated with modern security practices and focus on providing reliable solutions. I would be happy to review your current situation and discuss the best cleanup approach and expected timeline. Thank you for considering my proposal.
$140 USD in 1 day
0.0
0.0

Hi, Persistent pop up ads and unfamiliar programs often signal a deeper malware infection that standard antivirus tools miss. The real challenge is not just removing visible threats but ensuring your PC stays secure after the fix. My team works U.S. hours and specializes in technical support and system administration. We handle complex troubleshooting for Windows environments, including malware removal and post cleanup security hardening. While our portfolio focuses on web and mobile platforms, our daily toolkit includes system admin tasks and technical support for secure operations. For your PC, we would start with a full malware scan, remove intrusive software, clean up registry entries, and verify system integrity. Afterward, we’ll set up basic protections to prevent future infections. Is there any business critical software or files you need prioritized during the cleanup? We’re available immediately for a brief call to scope the fix and get started.
$140 USD in 5 days
0.0
0.0

Hi, I’ve checked your project. I can deliver a clear, reliable solution that matches your requirements. I have relevant experience and can start immediately. Let’s discuss the details and get started. Kind regards Juan
$140 USD in 7 days
0.0
0.0

Hi, I can remove the malware, stop the intrusive pop-ups, and identify/remove the unfamiliar software without compromising your important files. **My approach:** * Scan the system using trusted malware-removal and security tools. * Identify and remove malicious programs, browser extensions, startup entries, and unwanted software. * Clean browser settings, notifications, and adware causing the pop-ups. * Check Windows security settings, updates, and suspicious processes. * Perform a final security scan and verify the PC is clean and stable. **Timeline:** Approximately 1–2 hours, depending on the infection and system condition. I have strong Windows troubleshooting and security experience and can handle the fix remotely with clear handover guidance.
$160 USD in 1 day
0.0
0.0

Windows 10 or 11? Are the pop-ups appearing inside a browser or as separate Windows pop-ups? What is the name of the unfamiliar installed program? Do the pop-ups appear immediately after startup? Are you comfortable using Windows Quick Assist or another remote-support tool? My initial plan would be: 1. Identify the exact source of the pop-ups and any suspicious processes or installed programs. 2. Check startup items, scheduled tasks, browser extensions, services, and other common malware persistence points. 3. Remove the malicious or unwanted software and clean any related settings. 4. Run security scans to check for additional malware or potentially unwanted programs. 5. Restart the system and verify that the pop-ups and suspicious processes do not return. 6. Perform a final security check and make sure Windows Defender, browser settings, and system security are properly configured. For a typical adware or browser-hijacker infection, I would expect the initial diagnosis and cleanup to take around 1–2 hours. If I find signs of a more serious infection, I will explain the findings before making any major system changes.
$100 USD in 2 days
0.0
0.0

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