Hi,
After reviewing the job post and the description I believe I am the best fit for this role. I have over 10 years of experience and worked with many businesses for their live assistance, operations management, chat support, order taking, tracking orders, scheduling appointments and handling all sorts of customer queries.
My relevant experiences for this project are:
I have worked with insurance companies, telecom companies, real-estate companies, shipping companies, home renovations and eCommerce.
I have worked extensively on MS Excel, MS Word, Microsoft Office Suite, Powerpoint, Google docs and, Sheets for years.
I got fluent English speaking skills and great experience in professional writing and communication.
I possess remarkable team management, team coordination, and leadership abilities.
Management Experience
Suggesting strategic solutions in complex situations, team management, hiring and managing agents, helping with marketing and sales, finding alternative solutions to save cost and improve efficiency and customer service
Moreover, I always provide excellent service quality and ensure to deliver customer happiness. I go above and beyond to overachieve my goals by putting in extra effort and looking for a long-term business relationship with my clients.
Best
Nasir