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I will provide fresh car-accident leads, Vicidial access, and our CRM; you log in each morning on Texas time, start dialing, and keep the line moving. Your single objective is to qualify the person for our attorney, confirming two points only—injury details and current insurance—then smoothly warm-transfer the caller to the lawyer’s line. Because some victims prefer to speak in Spanish, you must be fully fluent in both Spanish and English and able to switch effortlessly mid-conversation. Cold-calling experience, a persuasive tone, and the discipline to follow the script while thinking on your feet are crucial. Daily expectations: stick to the dial schedule, maintain clear notes in the CRM, hit the transfer quota we agree on, and flag any bad numbers or DNC requests immediately. If high-energy phone work and seamless bilingual rapport are your strengths, you’ll do well here.
Project ID: 40696930
1 proposal
Remote project
Active 7 days ago
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1 freelancer is bidding on average $50 USD/hour for this job

As a technology expert with a primary focus on engineering efficient, scalable software, I know the core elements of this project inside out. My skill set ranges from mobile app development to full-stack and SaaS deployment applications. These converge in the CRM knowledge you're seeking – organizing vast amounts of data efficiently and developing relevant and task-driven interface. My extensive experience in customer service, along with my proficiency in Spanish and English, makes me the perfect candidate for maintaining smooth rapport with clients who may prefer Spanish. Additionally, my capabilities to build robust APIs and ensure seamless database management will be an added advantage for easy interaction within the system. Reminders play a large role in my work; they are critical in ensuring that each aspect of processing is attended to promptly. To that end, I'm disciplined when it comes to following processes and diligently managing notes, so that any problematic numbers or DNC requests are addressed immediately because consistency is key in cold-calling. Factoring in all these skills, especially my bilingual fluency and target-meeting abilities, I can promise exemplary service delivery every single day.
$50 USD in 40 days
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Kollam, India
Payment method verified
Member since Jun 29, 2012
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