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I’m facing recurring connectivity and performance issues across my small-office network and need a technician who focuses specifically on network support to step in quickly. The job is entirely remote: you’ll connect to my environment, pinpoint the root cause of dropped connections and sluggish speeds, and then apply a clean, documented fix. Here’s what I expect: • A thorough diagnostic session covering routers, switches, and current cabling layout (where traceable from afar). • Implementation of configuration changes or firmware updates that restore stable throughput. • A concise report outlining the problem, the steps you took, and any preventive recommendations. Experience with common SMB hardware (Cisco, Ubiquiti, MikroTik, or similar) and standard troubleshooting toolsets—packet capture, traceroute, SNMP monitoring—is essential. If you can begin as soon as we agree on access details and finish in one sitting, that’s ideal. Once complete, I’ll test the network for 24 hours to confirm stability before signing off.
Project ID: 40425007
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Active 4 days ago
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24 freelancers are bidding on average $22 USD/hour for this job

Hi there, I understand you need urgent remote network troubleshooting for SMB gear (Ubiquiti/Cisco/MikroTik), full router/switch diagnostics, packet captures and SNMP checks to find dropped connections and slow throughput , I have 7 years running exactly these remote fixes. - Conduct live diagnostics: traceroute, packet capture (tcpdump/WinPcap), SNMP polling and interface error sweeps across routers/switches and traceable cabling - Apply fixes: configuration tuning, interface resets, QoS adjustments or firmware updates and verify throughput restoration - Deliver concise report with root cause, commands/changes applied, and preventive cabling/firmware recommendations - Backup checkpoint before changes and post-fix validation Skills: ✅ Ubiquiti ✅ Cisco ✅ packet capture (tcpdump/WinPcap) ✅ SNMP monitoring ✅ Router/Switch configuration ✅ Firmware updates Certificates: ✅ Microsoft® Certified: MCSA | MCSE | MCT ✅ cPanel® & WHM Certified CWSA-2 Can you provide vendor/model and firmware versions for the primary router and core switch so I can prepare the correct firmware and command set? Best regards,
$35 USD in 4 days
6.4
6.4

Hello, I’m a Senior Network & Security Engineer with 10+ years of hands-on experience designing, implementing, and migrating enterprise and service-provider networks. I specialize in Network Security, SD-WAN, routing & switching, enterprise wireless, and secure network architecture, helping companies modernize legacy networks, improve reliability, and reduce WAN costs. Core expertise: - Firewalls & Security: FortiGate, Palo Alto, Cisco ASA / Firepower IPsec & SSL VPN, site-to-site, remote access, policy design - Routing & Switching: Cisco ASR/ISR, Catalyst, Nexus, Juniper Routers (M10, MX 960) and SRX 500 (BGP, OSPF, EIGRP, IS-IS, MPLS, VLANs, STP, HSRP/VRRP) Enterprise LAN & campus design - LAN Switching (Multi-Vendor): Cisco, Juniper, Meraki, HP, Aruba, FortiSwitch Access/core design, redundancy, QoS, segmentation - Enterprise Wireless: Cisco WLC & APs, Cisco Meraki Wi-Fi, Ubiquiti, Aruba Wi-Fi, FortiAP Coverage design, roaming, security, troubleshooting - SD-WAN: Fortinet SD-WAN, Cisco SD-WAN (Viptela), Cisco Meraki (hub-and-spoke, MPLS + Internet, segmentation, HA, traffic steering) - Cloud & Hybrid Networking: AWS / Azure / GCP Site-to-site VPN, routing integration - Network Automation: Python Certifications: CCIE Enterprise Cisco Certified Specialist – Enterprise SD-WAN Implementation CCNP Data Center CCNP Security Juniper JNCIA-Junos, JNCIA-Cloud If you share your current setup and goal, I can propose a clear and practical solution. Best regards,
$20 USD in 40 days
6.4
6.4

Hello, I’m an IT expert with over 20 years of experience in the industry. I hold certifications as a Cisco Certified Networking Professional (300-100 and 300-115), Linux Certified Professional (LPI 101, 102, 103), Red Hat Certified System Administrator, VMware Certified Professional (versions 4, 5, and 5.5), as well as being a Microsoft System Administrator/Engineer from 2003 to 2022 and AZ104
$25 USD in 40 days
3.8
3.8

I'm not sure if I can provide service remotely very well, but I can try. I have experience with software routers, specifically Linux software routers and H3C, and I'm skilled at troubleshooting. Based on your statement that you want to sign off after confirming the problem is resolved, I think you prefer a paid service for the project. I can provide service for $100 USD, but price is negotiable. To date, I have completed over 100 orders with excellent results.
$35 USD in 40 days
3.7
3.7

Hey, Sahanaj here. I’ve handled plenty of remote SMB network recoveries—usually the issue ends up being a mix of bad routing rules, duplex mismatches, firmware, DNS instability, or overloaded Wi-Fi channels nobody noticed. I’m comfortable with Cisco, Ubiquiti, and MikroTik environments, and I use packet tracing + latency analysis to isolate the actual bottleneck fast. Your rate range is fair. I’d estimate 3–6 hours total if access is ready and topology isn’t overly fragmented. Goal is simple: stable network, documented fixes, no recurring mystery drops next week.
$25 USD in 40 days
1.7
1.7

I can complete the full diagnostic and implementation within 3 hours of gaining access. I will deliver the final PDF report immediately after verification. I am available to start now and can finish the entire task in one sitting.
$20 USD in 1 day
1.4
1.4

Hi, I am a Network Developer with over 15 years of experience, specializing in deep-level protocol troubleshooting and infrastructure support. I have a strong background in Cisco systems and enterprise switching, including automated testing and device management. My expertise covers DNS, firewall implementation, and OpenWRT, ensuring I can handle complex network data paths and security issues. I am available to provide urgent support to resolve your network bottlenecks or configuration errors immediately. Looking forward to helping you get your network back on track. i can start doing work after kickoff payment of 1 hour.
$15 USD in 40 days
0.0
0.0

Hi, I’m a Senior Infrastructure & Network Engineer with 15+ years of experience supporting enterprise environments, virtualization platforms, and network infrastructure. I can help troubleshoot connectivity issues, routing problems, DNS/VPN failures, firewall configurations, Wi-Fi instability, and overall network performance bottlenecks. Strong experience with: • VMware / Virtualization • Windows Server & Active Directory • Cisco networking • VPN, DNS, DHCP • AWS, OCI & GCP cloud environments • Infrastructure monitoring and incident resolution I’m available for remote support and can quickly identify and resolve network issues to restore stable operations. Looking forward to working with you.
$25 USD in 48 days
0.0
0.0

Hello, I am an experienced IT Engineer with hands-on knowledge in Network Troubleshooting, Router & Switch Configuration, CCTV/NVR Support, Windows Systems, and Remote Technical Support. I can help resolve technical issues quickly and efficiently with proper communication and professional service. I am confident in delivering reliable support according to your requirements. Looking forward to working with you.
$15 USD in 40 days
0.0
0.0

Hello, I can assist with troubleshooting and stabilizing your small-office network remotely. I have hands-on experience in network operations, Cisco technologies, wireless troubleshooting, VPN, routing/switching, and network security environments. I can perform: • End-to-end connectivity and performance diagnostics • Router/switch/AP troubleshooting • Packet capture and latency analysis • Firmware/configuration review • Stable throughput optimization • Final documentation with recommendations I am comfortable working with Cisco, Ubiquiti, MikroTik, and SMB environments remotely. I can start immediately after access details are shared and provide a structured troubleshooting session along with a detailed report. Bid Amount: $20 USD/hour Estimated Effort: 4–6 hours depending on issue complexity. Regards, Krishna Parbat
$20 USD in 40 days
0.0
0.0

Hi, I am a network support specialist with extensive experience diagnosing and resolving connectivity and performance issues in small-office environments. I can begin immediately and complete diagnostics and fixes in a single remote session. My diagnostic approach: First, I will conduct a physical layer check remotely using guided commands to verify router/switch status lights and power cycle hardware if needed . I will also review logs for duplicate IPs or DHCP conflicts that often cause intermittent drops . I will use ping, traceroute, and packet capture tools to isolate the bottleneck , and I will check for DNS issues by testing alternative public resolvers . Implementation: Once the root cause is identified (faulty hardware, configuration error, or ISP issue), I will apply the required fixes, such as firmware updates, VLAN adjustments, or security hardening. I will validate stability before handing back. Deliverables: I will provide a concise report outlining the problem, the steps taken, and preventive recommendations. Share remote access details and I will start immediately. Looking forward to working with you. Best regards,
$15 USD in 40 days
0.0
0.0

Hello, I can provide a focused, high-impact remote diagnostic to resolve your connectivity issues in a single session. The Plan 1. Identifying bottlenecks using packet capture, traceroute, and SNMP monitoring to find the exact source of drops and lag. 2. Direct experience optimizing Cisco, Ubiquiti, and MikroTik hardware, including Sophos and firewall traffic shaping. 3. Applying firmware updates and configuration tuning (VLANs, MTU, DNS) to stabilize throughput immediately. 4. A concise summary of the root cause, actions taken, and long-term prevention steps. I am available to start as soon as access is granted and fully agree to your 24-hour stability test before project sign-off.
$15 USD in 40 days
0.0
0.0

Hello, good afternoon. I can help you diagnose and stabilize your network remotely. I have experience working with SMB environments and hardware such as Cisco, MikroTik, and Ubiquiti, resolving connectivity issues, intermittent disconnections, and performance degradation. The intervention will include: • Full diagnostic of routers, switches, and overall connectivity. • Review of firmware, configurations, and possible bottlenecks. • Analysis of latency, packet loss, and network traffic. • Implementation of optimizations and corrective actions to restore stability. • Concise technical report including root cause, actions taken, and preventive recommendations. My approach is focused on identifying the actual root cause and delivering a stable, well-documented solution — not just a temporary fix. I’m available to start as soon as remote access is coordinated and can complete the work within a single session.
$20 USD in 40 days
0.0
0.0

Hello, I’d be happy to assist with your network-related project. We have a certified and experienced technical team specializing in network infrastructure, security, and enterprise IT solutions. Our expertise includes: Router & Switch Configuration MikroTik / Cisco / Ubiquiti Networking LAN/WAN Infrastructure Firewall & VPN Configuration Wi-Fi Deployment & Optimization Network Security & Monitoring Server Rack & Structured Cabling ISP Load Balancing & Failover CCTV & Access Control Networking Troubleshooting & Performance Optimization Why choose us? ✔ Certified technical team with hands-on industry experience ✔ Experience handling SME, corporate, and multi-user network environments ✔ Professional implementation with proper documentation ✔ Fast troubleshooting and reliable support ✔ Scalable and secure network solutions We understand the importance of stable connectivity, security, and future scalability. Our team can analyze your requirements and deliver the most efficient solution within your budget and timeline. Looking forward to discussing your project further. Thank you.
$15 USD in 40 days
0.0
0.0

Hi dear I have excellent experience in large enterprise companies. Also can help with SMB GREARS. Troubleshooting is one of things that i can do it with commitment to solve the issues However, i can start immediately with TS AND PLAN FIXING. Need to know at what region just to prepare myself for this new challenge
$40 USD in 40 days
0.0
0.0

Hello, I can help you troubleshoot and stabilize your office network remotely in a single session. Based on your description, my approach would be: • Review router, switches, and current network topology • Analyze connectivity issues using ping, traceroute, packet capture, and device logs • Check for packet loss, latency spikes, DNS issues, interface errors, loops, or bandwidth saturation • Review firmware versions and apply configuration or firmware updates if required • Validate network stability after changes and provide a concise technical report with findings, actions taken, and prevention recommendations I have experience working with SMB network environments and devices such as Cisco, MikroTik, Ubiquiti, managed switches, VPNs, and monitoring/troubleshooting tools including Wireshark, SNMP, traceroute, and log analysis. Before starting, I would like to clarify a few details: 1. What router/firewall model are you currently using? 2. Are the connectivity issues affecting wired devices, Wi-Fi, or both? 3. Do the issues happen constantly or only during specific hours? 4. Will remote admin access be available for all network devices? 5. Has any recent configuration change, ISP issue, or hardware replacement occurred before the problem started? I am available to start as soon as access details are shared and can work toward completing the intervention in one session. Best regards, Juan Contreras
$15 USD in 40 days
0.0
0.0

Network Engineer with 9+ years of experience in enterprise networking, specializing in Cisco Meraki wireless, security, and firewall solutions. Hands-on experience deploying and supporting Meraki Wireless networks, SSID design, access point rollout, monitoring, and troubleshooting. Strong firewall background including Meraki MX and IPsec VPN tunnel implementation for site-to-site and remote connectivity. Experienced in multi-site environments, network optimization, and delivering secure, scalable infrastructure solutions.
$15 USD in 40 days
0.0
0.0

Infrastructure engineer with 20+ years experience, managed WAN/Networks spanning over 70 locations with approx 1500 connected devices.
$25 USD in 4 days
0.0
0.0

Kalaiya, Nepal
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