Part-Time English Telecaller Support

@tisakarinafarau2

Hi, I’d be happy to support your existing customers with friendly, professional, and clear communication. I have experience in customer support, admin coordination, communication, and handling customer-related tasks, so I understand the importance of active listening, accurate notes, and making customers feel properly assisted. I can comfortably work 3-4 hours per day, Monday to Friday, and I’m flexible when schedules need to be adjusted. I’m also comfortable working with CRM systems, call lists, spreadsheets, and structured reporting. For each shift, I’ll make sure customer interactions are logged accurately, daily call records are organized, and the end-of-shift summary clearly highlights common questions, feedback, and required follow-ups. Any urgent or unresolved issue will be escalated promptly according to your process. I have a quiet workspace, stable internet, and can work with a headset and VoIP setup. I’m available to start this week and ready to follow your training materials and call script. I’d be happy to discuss the details and get started. Best regards, Tisa

@akinyemiesther60

Hello, With 3 years of experience as a Customer Service Representative, I know how to turn customer concerns into positive experiences. I’m fluent in English, friendly, patient, and confident handling customer calls professionally. I can answer service questions, guide customers through processes, document interactions accurately in your CRM, use VoIP systems, collect feedback, and escalate urgent issues when needed. I’m reliable, detail-oriented, available for 3–4 hours daily, Monday–Friday, and ready to start this week. I have a quiet workspace, stable internet, and a good headset. I’d love the opportunity to bring my experience and customer-first approach to your team. Thank you for considering my proposal!

@AdeebaShamsi

As an experienced CA finalist, my skills extend far beyond accounting and financial management. I understand the immense value of good customer support in maintaining client relationships. In your project description, you explicitly mentioned the requirement for a friendly and fluent-English telecaller to provide customer support. With four years of experience in various aspects of financial management and business operations, I have developed exceptional communication and problem-solving skills that are essential for effective telecalling. Moreover, my experience as a Property Manager has sharpened my ability to handle customer queries and concerns tactfully while ensuring their needs are met in a timely and satisfactory manner. I'm confident these abilities will seamlessly translate into your project. In addition to this, I am a detail-oriented professional who can diligently maintain not just daily call logs but also provide you with useful summaries citing essential details for follow-ups and escalate any urgent matters promptly. Overall, my diverse skill set combined with my dedication to delivering quality work makes me an ideal fit for your project. Let's connect and get started on providing excellent customer support!

@lostb0955

I have 7+ years of experience in customer support, client communication, virtual assistance, CRM management, and administrative support, along with 2 years of B2B experience with CashewSoft ERP, where I regularly handled client communication, follow-ups, customer requirements, and relationship management. This role is a strong match for me because I understand that the focus is customer care, not cold selling. My priority on every call will be to listen carefully, resolve the customer’s query efficiently, and leave them with a positive impression of your company. I can confidently handle: Inbound/outbound support calls from your provided customer list General service questions and process guidance Professional communication using your call-script framework Accurate CRM updates after every interaction Customer feedback and follow-up tracking Immediate escalation of urgent or unresolved issues Daily CRM call-log exports Clear end-of-shift summaries VoIP-based calling and cloud CRM workflows I’m fluent in English, patient with customers, a good listener, and comfortable learning your services and escalation procedures during training. I also have a quiet workspace, stable internet connection, and can commit 3–4 hours per day, Monday to Friday. I’m available to start immediately and would be interested in building a reliable long-term working relationship with your team. Best regards Aaqib

@EthanKCK

Ethan here, Your project immediately caught my attention. I'm really excited for an opportunity to partner with you. Your need for a friendly telecaller to provide dedicated customer support resonates with my strengths in clear communication and active listening. I understand that my role will focus on answering service questions, guiding callers, and ensuring each interaction ends positively. To achieve seamless support, I propose to utilize the provided training materials and call script to maintain consistency. Additionally, I’ll ensure my workspace is quiet, and my equipment is reliable, which will help avoid disruptions and enhance the customer experience. ✅ Daily call log exported from the CRM ✅ Brief end-of-shift summary highlighting common questions ✅ Immediate escalation notes for unresolved matters What you truly need is not just someone to answer calls, but a supportive voice that enhances customer satisfaction and loyalty. Let's ensure your customers feel valued and supported every time they reach out. Please feel free to reach out so we can connect and further explore how I can contribute to your project's success. Kind regards, Ethan

@michaeltorresos9

Hello! I’ve spent the last several years solving exactly this type of customer support and telecalling work, and I can step in quickly to help your existing customers with clear, friendly English. I understand this is strictly support-focused, so I’ll keep every call centered on answering service questions, guiding basic processes, capturing feedback, and ending each conversation positively. I’m comfortable working from your call list, logging every interaction in a cloud CRM, and handling calls through a VoIP dialer. I’ll follow your training materials and script outline carefully, note any escalation items immediately, and deliver a clean daily call log plus a concise end-of-shift summary with follow-ups and urgent concerns. Thanks!

@rohaansheikh90

With a perfect blend of customer-centricity and technical prowess, I am confident I can be an asset to your team as an English Telecaller. Possessing a diverse skill set including proficiency in CRM management, data entry, customer service, and telemarketing, I assure you that your clients will receive the attentive and knowledgeable support they deserve. Having led multiple digital marketing campaigns on platforms like Facebook, Twitter, and Google AdWords, I am well-versed with giving precise answers to ensure a positive customer experience. Through my comprehensive understanding of Excel (including VBA/Macros), Google Sheets, and Microsoft PowerBI, I can ensure that the daily call log exported from the CRM is meticulously maintained. Additionally, my experience in research and documentation will help me compile an informative end-of-shift summary highlighting patterns in customer queries & concerns for your reference. Urgent matters? No worries! My organised nature allows me to proactively escalate notes for detailed resolution. In conclusion, my top priority is delivering excellent service that leaves customers satisfied and loyal. My streamlined workflow practices guarantee timely project completion without sacrificing quality.

@anathim23

I can provide friendly and fluent English telecalling support for a few hours daily as you require. I understand the importance of clear communication and a professional tone on calls. I have experience in customer support and telecalling roles, ensuring positive interactions and effective information delivery. My approach is patient and attentive to client needs. I will manage calls efficiently and maintain a consistent schedule to support your operations. I would love to chat more about your project!

@corf2

It would be fantastic to be part of your team. I believe I’m a great fit for this role because I’m a genuine people person and customer service is something I’m passionate about. I enjoy speaking with people, listening to their concerns, solving problems, and making sure every customer feels heard and valued. Additionally, I have hands-on experience in customer service, inbound and outbound calling, appointment setting, lead generation, and project management. I’m also experienced with a variety of CRM platforms, so I’m comfortable documenting calls, updating customer records, tracking follow-ups, and keeping information organized. Providing good customer service is my passion, therefore, I’m a patient, friendly, and solution-oriented problem solver who knows how to handle different types of customers professionally. While I have sales and lead-generation experience, I understand that this role is focused on customer support, and helping existing customers is something I genuinely enjoy. Finally, I’m reliable, quick to learn new systems, comfortable working independently, and committed to making every customer interaction a positive one. I believe my communication skills, CRM experience, and passion for helping people would make me a strong addition to your team.

@morne01

?IF YOU'RE NOT HAPPY, YOU DON'T PAY.? I recently assisted a client in enhancing their customer support experience and saw significant improvements in their satisfaction ratings. I will help you provide excellent support to your existing customers, ensuring they feel valued and heard. I noticed you are looking for someone who can deliver a clean and professional experience while logging interactions efficiently in your CRM. I have extensive experience outside of Freelancer, but am new to Freelancer. I specialize in customer support and have a knack for active listening and quick problem resolution. I look forward to discussing how I can contribute to your team. Regards, MORNE.