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Job Title : Customer Support Representative (Excellent English Speaking Required) Job Description: We are looking for a confident and professional Customer Support Representative with outstanding spoken English skills to join our team. Responsibilities: - Make and receive phone calls with customers - Communicate professionally in fluent English - Answer customer questions and provide support - Record call notes and follow up when needed - Maintain a friendly and positive attitude Requirements: - Excellent verbal English communication skills - Clear pronunciation and a neutral or easily understandable accent - Strong listening and interpersonal skills - Comfortable speaking on the phone for several hours each day - Reliable internet connection and a quiet work environment - Previous customer service or call center experience is a plus - Preferred Qualifications - Experience with CRM software - Experience in sales or customer support - Ability to work independently Job Type: - Full-time / Part-time (choose one) - Remote (if applicable)
Project ID: 40584113
19 proposals
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19 freelancers are bidding on average $18 USD/hour for this job

Hi There, We can provide reliable remote customer support through email, CRM updates, enquiry management, follow-ups, and administrative assistance. Our team communicates professionally in English and can maintain accurate customer records, document interactions, respond to queries, and ensure timely follow-up with customers. Please note that making or receiving phone calls is not included in our service scope. Therefore, we would be suitable for the non-voice customer support aspects of this role, including email and chat support, CRM management, ticket handling, and reporting. We operate from 9:30 AM to 6:00 PM IST, Monday to Saturday. If this schedule and a non-voice support arrangement align with your requirements, we are ready to get started. Hit me up and we can talk in detail Regards, Nikita and her team at Affiliazion (D)
$15 USD in 40 days
5.7
5.7

Hi, I have over seven years of experience providing executive support, recruitment, and customer service, with a strong focus on clear communication and professionalism. My spoken English is fluent, with a neutral accent and clear pronunciation, making me confident in handling phone conversations with customers for several hours each day. What I bring to this role: - Excellent verbal communication skills with strong listening and interpersonal abilities. - Experience making and receiving customer calls, answering inquiries, and providing support with a friendly, positive attitude. - Skilled in documenting call notes, following up promptly, and maintaining accurate records. - Familiarity with CRM systems and customer support tools, ensuring smooth tracking and management of interactions. - A reliable internet connection and quiet work environment for uninterrupted calls. I’ve successfully supported businesses in customer-facing roles, combining professionalism with empathy to deliver outstanding service. My goal is to represent your brand with confidence, resolve customer issues effectively, and maintain a positive customer experience. I am available to work full-time or part-time, depending on your needs, and can begin right away. Best regards, Jessica
$15 USD in 40 days
4.9
4.9

Hello! I chose full-time. Having dedicated 10 years to delivering excellent customer service in various capacities, I believe I have the skills you need. I am an exceptional English speaker with a clear and understandable accent that will foster effective communication. My previous call center experience means that I'm comfortable speaking on the phone for long hours - your customers' needs will always be met. I am available to start immediately. I bring proficiency with CRM software, crucial for handling documentation and ensuring smooth intra-team communication. Time management is one of my strengths, too: juggling tasks professionally and cordially even in high-pressure scenarios is my modus operandi. Your customers will find someone empathetic and reliable, and your team someone responsible. Let's embark on this journey together!
$15 USD in 40 days
4.0
4.0

Having spent considerable time working as a Virtual Assistant, I have honed my skills in CRM management, time management, and project coordination - all crucial aspects of the job role you are seeking to fill. I am not only fluent in English but have a neutral accent which allows for easy understanding across different cultural backgrounds. Moreover, my years of experience communicating with clients from diverse backgrounds have ensured that my spoken English is articulate and effective. Thriving in environments where my ability to multitask and pay careful attention to detail is tested, I believe I will make an excellent fit for your team. With previous experience in customer support and familiarity with the workings of a call center, I have gained a deep understanding of the patience and resilience required to handle difficult calls without letting it affect the overall service quality. Adapting well to remote elements, I assure you of a quiet work environment and a reliable internet connection. If chosen, my goal would be to provide exceptional customer service by addressing concerns promptly and recording thorough notes for comprehensive follow-ups. In me, you will not just find an English-speaking customer support representative but also someone who can add value through efficient data organization and project completion orientation - transforming leads into satisfied customers.
$20 USD in 40 days
2.7
2.7

Dear [Hiring Manager], I am excited to apply for the Customer Support Representative position. With strong customer service experience and excellent English communication skills, I am confident in my ability to provide professional, friendly, and efficient support to your customers. I am comfortable making and receiving phone calls, actively listening to customer concerns, resolving issues, and maintaining accurate call records. My clear communication style, patience, and positive attitude help me build trust and ensure every customer has a great experience. I am highly organized, dependable, and able to work independently in a remote environment with a reliable internet connection and a quiet workspace. I am also comfortable using CRM systems and learning new tools quickly. Whether handling inquiries, following up with customers, or managing multiple tasks, I remain focused on delivering exceptional service and representing your company professionally. I would welcome the opportunity to contribute to your team and help enhance customer satisfaction. **RUBEL UDDIN** **Professional Customer Support Representative | Fluent English Communication Specialist**
$20 USD in 40 days
2.5
2.5

⚡ I HANDLE THIS TYPE OF WORK REALLY WELL. I have just handled customer support for a tech company, where fluent English communication was key to success. Your goal is to provide outstanding support while maintaining a friendly atmosphere for customers. I know the importance of clear communication and keeping accurate call notes. It’s also vital to create a quiet workspace for uninterrupted calls. I will keep everything clear and simple, without burying you in technical nonsense. MESSAGE ME, I WILL KEEP THIS SIMPLE. Regards, Stefan.
$15 USD in 7 days
1.4
1.4

I am excited to bring my exceptional spoken English skills and customer service experience to enhance your team as a Customer Support Representative. My expertise includes communication proficiency and experience with CRM systems to exceed expectations. To provide exceptional support, I would like to learn more about your preferred CRM software and current call volume for scalability planning. Understanding your long-term customer support goals and integration needs with existing systems is crucial for future planning. Let's collaborate to optimize workflows, ensure data security, and maximize customer satisfaction. I am committed to exceeding your customer service objectives and building lasting client relationships. I look forward to contributing to your success.
$22.50 USD in 5 days
1.8
1.8

Hello, I'm interested in joining your team as a **full-time Customer Support Representative**. I understand that excellent communication, professionalism, and empathy are essential to delivering a great customer experience, and I'm committed to representing your business with confidence and courtesy. My strengths include: • Fluent, clear, and professional English communication • Strong listening and problem-solving skills • Handling inbound and outbound customer calls with patience and professionalism • Accurate call documentation and follow-up • Maintaining a friendly, positive attitude while resolving customer queries • Comfortable working independently in a remote environment I'm also familiar with CRM-based workflows and understand the importance of maintaining detailed customer records, timely follow-ups, and consistent communication. I have a reliable internet connection, a quiet workspace, and I'm comfortable speaking with customers for extended periods while maintaining a high standard of service. I'm available to start immediately and would welcome the opportunity to discuss how I can contribute to your team by providing exceptional customer support and creating a positive experience for every customer.
$20 USD in 40 days
0.0
0.0

⚠️If I can’t deliver, I don’t expect to get paid. In a recent project, I successfully provided customer support for a tech company, managing over 100 calls weekly. My efforts led to a 30% increase in customer satisfaction ratings, showcasing my ability to communicate effectively and professionally. With over five years of experience in customer service, my strong English speaking skills and proficiency in CRM software make me an ideal candidate for this role. I have a proven track record of maintaining a friendly demeanor while addressing customer inquiries efficiently. I understand your goal is to provide exceptional support while ensuring customer satisfaction. I will achieve this by leveraging my communication skills, actively listening to customer needs, and following up diligently to ensure all issues are resolved. Execution, clear communication, and a commitment to long-term success are my priorities. I am confident in my ability to exceed your expectations. The difference between an average result and an exceptional one is usually decided before the work even begins. Regards, Zak
$19 USD in 7 days
0.0
0.0

Hello, I’m interested in the part-time remote Customer Support Representative role. I have strong English communication skills and can confidently handle customer calls, answer inquiries, maintain detailed call notes, and provide professional support with a friendly attitude. I have a reliable internet connection, a quiet workspace, and I’m available to start immediately. We can discuss the schedule and other details in chat.
$22 USD in 40 days
0.0
0.0

I help businesses streamline operations, eliminate repetitive tasks, and build digital solutions that improve efficiency, productivity, and customer experience. As a Customer Support Representative with excellent English speaking skills, I can effectively manage customer interactions, ensuring that each communication is professional and friendly. My experience allows me to make and receive calls seamlessly while providing the highest level of support. With a background in customer service, I understand the nuances of effective communication. I possess strong listening and interpersonal skills, enabling me to address customer queries efficiently. I am comfortable speaking on the phone for extended periods, ensuring that every customer feels valued and heard. My Services ✔️ Fluent English Communication ✔️ Call Management ✔️ Customer Query Resolution ✔️ Call Note Documentation ✔️ CRM Software Proficiency ✔️ Positive Customer Engagement ✔️ Independent Work Ethic Why Clients Hire Me ⭐ 7+ years of customer service experience ⭐ Proven ability to handle 5,000+ customer interactions ⭐ Strong track record in sales and support roles ⭐ Reliable internet connection for uninterrupted service ⭐ Clear communication and a neutral accent ⭐ Commitment to maintaining a friendly demeanor If you’re seeking a proactive and dependable representative committed to enhancing customer satisfaction, I’d love to discuss how I can contribute to your team. Let’s build a customer support experience that leaves a lasting impression.
$15 USD in 7 days
0.0
0.0

Hi there, I can take over your business inbox starting this week and make sure every email gets a timely, on-brand reply — with zero escalations to you unless absolutely needed. I’m an Ex-HSBC Assistant Manager with 4+ years of experience handling high-volume client communication, SLA-driven responses, and compliance-sensitive email management. In banking, we respond to 50-80 client emails/day with the exact tone and accuracy you’re looking for.
$20 USD in 40 days
0.0
0.0

Hi I can help your team provide professional customer support with clear communication, a friendly attitude, and reliable follow-up. I have strong English communication skills and can confidently handle customer calls, answer questions, record details, and maintain positive customer relationships. My approach is focused on understanding customer needs, resolving issues efficiently, and keeping accurate call notes through organized processes. I am comfortable working remotely, handling phone-based support for several hours, and adapting to CRM tools when required. I’d be happy to discuss your support workflow and how I can contribute to delivering a great customer experience. Best Regards, Fizza Nadeem K
$15 USD in 40 days
2.8
2.8

Hello, I am interested in this role since I have extensive experience working in customer support and understand how to communicate effectively with clients, calm them down when needed, and provide helpful solutions while maintaining a friendly and professional attitude. I understand the importance of listening carefully to every customer’s feedback, not missing any concerns, and responding appropriately to each request. During calls, I speak calmly, confidently, and in a friendly manner, with a minimal accent. I am confident that I can successfully handle the responsibilities and deliver great customer experiences. I believe that my background, communication skills, and client-focused approach align perfectly with this role. Looking forward to working together. *6+ years of call center experience (Canada, USA, Europe, Australia)
$25 USD in 30 days
0.0
0.0

Hello, I am excited to apply for your Customer Support Representative position because it closely matches my professional experience. As a Contact Center Agent with Access Bank, I handled a high volume of inbound customer calls daily, assisting customers with inquiries, resolving issues, verifying account information, documenting interactions in the CRM, and ensuring every customer received prompt and professional service. This experience strengthened my spoken English, active listening, problem-solving, and ability to remain calm and courteous even in challenging situations. I am comfortable spending several hours on the phone and pride myself on building positive customer relationships through clear, confident communication. In addition to my call center experience, I have worked remotely as a Virtual Assistant, managing customer emails, scheduling appointments, maintaining CRM records, and providing administrative support. I am proficient with CRM systems like GoHighLevel, Salesforce and HubSpot, Google Workspace, Microsoft Office, and AI productivity tools, and I adapt quickly to new software and processes. I have a reliable internet connection, a quiet workspace, and I am available for both full-time and long-term remote work. I would welcome the opportunity to contribute my customer service expertise and become a dependable member of your team. Thank you for your consideration. Best regards, Temitope Akinmoye
$20 USD in 40 days
0.0
0.0

Hello, Greetings from **Taksh IT Solutions Private Limited**. We are interested in supporting your customer service operations. Our team includes professionals with excellent spoken English, strong communication skills, and experience in handling customer support, inbound/outbound calls, CRM management, and client relationship management. **Why choose us?** * Fluent English communication with clear and professional pronunciation * Experience handling customer inquiries via phone, email, and chat * Skilled in CRM platforms and call logging * Friendly, patient, and customer-focused approach * Reliable high-speed internet and professional remote work setup * Available for **Full-Time** support with flexible working hours Our representatives can: ✔ Answer customer inquiries professionally ✔ Handle inbound and outbound calls ✔ Record detailed call notes and follow-ups ✔ Manage customer information in your CRM ✔ Escalate issues when required ✔ Maintain high customer satisfaction and response quality We understand the importance of professionalism, empathy, and effective communication in customer support. We are ready to start immediately and can adapt to your processes, scripts, and business requirements. We would be happy to discuss your workflow, working hours, and onboarding process. **Best Regards,** **Sachin Kumar** **Taksh IT Solutions Private Limited**
$20 USD in 40 days
0.0
0.0

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