I'm looking for a SharePoint list/form work flow. This is for customer support ticket management. Workflow should be initiated manually or by customer email. After initiation it should flow to the concerned party depending on the product category. It should send an initiation confirmation email with auto-generated ID to the customer. Team members should be able to assign/re-assign/update the status on the workflow. After the ticket is closed, it should be moved to another list/repository to be called as knowledge base.
Note: The required list/workflow should be able to receive & send emails and auto-generate alpha-numeric ticket number.
Environment: SharePoint2010/Windows 2008 R2/WSS 3.0/SQL Server 2008 R2/[url removed, login to view]
Please respond only if you have proven experience in SharePoint 2010 programming.
Looking for the best quote...Thanks!
9 freelancere byder i gennemsnit $533 for dette job
Hi, this seems like a simple enough project based on the description. I have a lot of SharePoint Work Flow experience. Looking to become established on this site, which is the reason for the low bid. Thanks!