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Call Center Software (Skype backend) URGENT

Hello,

we are a US based company and we are looking for someone who could develop a call center application that uses Skype for the backend.

Here is a website that has an inbound call center built on Skype. ([url removed, login to view] the call center software they offer.)

I love the setup of the call center for prettymay. I want everything the prettymay call center has. ( voicemail, call recordings, prompts for departments, the inbound must be able to work also without prompts. such as I want to be able to set it up so that when someone calls in it goes directly to the agents. If possible I would like to be able to disposition calls ( call back, answering machine, do not call )

The main part is the dialer system.

Prettymay call center has an outbound dialer but we need to be able to have a dialer running through a list of numbers, these numbers will come from say a csv that has numbers, names, addresses etc... the dialer will call the numbers from the list, when the line gets answered, the system will pass the call to an agent.

basically this system should work like most other dialer systems but use skype as the backend.

The following links show you how it must work and what should be integrated.

Must points:

- Voice recording

- Inbound and Outbound (specially sales, market researches)

- Automatic Call Distribution

- Export of all data to excel

Here is another call center but it doesn't use skype. We need most of the features that this uses.

[url removed, login to view] (Supervisor View)

[url removed, login to view] (Agent View)

[url removed, login to view] (Admin View)

anyone can PM me or post a bid

Færdigheder: C programmering, Java, Telemarketing, Visual Basic

Se mere: who do you need to develop a software, we need sales agent, want to develop a agent website, urgent call center, sales agents other, on line market system, on call work, looking for inbound sales, looking for call center work, i want to software develop, i want to have a call center, it system or software develop, i need a call center, i call center, how to develop website in java, how to develop java website, company software, com company java, center of a line, call work, call disposition, call center offer, call center list, call center company list, call center com

Om arbejdsgiveren:
( 0 bedømmelser ) Fergus Falls, United States

Projekt-ID: #265532

13 freelancere byder i gennemsnit $5683 for dette job

ManiksSoftware

As per your description about the project, I think it looks exactly like the software that we have made for a Call Center. We had a 12 yrs experienced person developed that software for a Call Center and we would have Mere

$12000 USD in 60 dage
(1 bedømmelse)
3.7
zarish

Hi, I am pleased to inform you that our company 45 highly skilled IT professionals and is operating since 2001. Amco IT Systems rises above the competition by the breadth of our offering and expertise. Not only can Mere

$3000 USD in 20 dage
(2 bedømmelser)
1.9
pramod08

Dear Sir/Madam, We are India base software development company currently working for our Sweden, Holland , Japan , USA, France and also with a Hollywood Production house please check the PMB for some sample of wor Mere

$5000 USD in 30 dage
(0 bedømmelser)
0.0
vargasanyi

I am a software engineer, using in other projects Skype Java API, I have done similar projects, I am ready to do this job for You. Waiting for You to contact me.

$4500 USD in 35 dage
(0 bedømmelser)
0.0
Fatelight

Hi. I'm a network developer and would like to write that application to you. I estimate it will take approximately a month (to implement all those features you've described, however maybe earlier). I'm familiar with t Mere

$3000 USD in 30 dage
(0 bedømmelser)
0.0
cuceco

Please do see our PM.. Thank You

$7777 USD in 45 dage
(0 bedømmelser)
0.0
ACAPGBL

Please see PMB.

$3000 USD in 30 dage
(0 bedømmelser)
0.0
daniazi

Hi, HITS has been in industry since 2000, with back office in Pakistan and corporate office in UK. We assure you complete quality control, weekly updates, conferences, and deadlines are assured to be fulfilled. I can Mere

$5000 USD in 30 dage
(0 bedømmelser)
0.0
indiasoft1245

please see the pmb

$4000 USD in 25 dage
(0 bedømmelser)
0.0
lumz

We can do the work, please check your pmb.

$3500 USD in 30 dage
(0 bedømmelser)
0.0
crisp123

Respected sir, First of all thank you for giving us an oppurtunity for bid your project.I am representing UAE Exchange Financial Services ltd (IT OPERATIONS).we have done several projects like this [url removed, login to view] u want to Mere

$3100 USD in 20 dage
(0 bedømmelser)
0.0
smartpk

you will be satisfied

$17000 USD in 16 dage
(0 bedømmelser)
0.0
resukesh

Hello, I represent V2tech Infosolutions Pvt. Ltd. we are a leading Contact Center in India with predictive dialing Dialer. We can arrange a demo for you if you need of a fully functional predictive Web-Based dailer. Di Mere

$3000 USD in 5 dage
(0 bedømmelser)
0.0