Your Chief Executive Officer (CEO) has just returned from a conference where h/she attended a presentation on flexible working and the psychological contract. The speakers, from a variety of organisations in the public and private sector, presented case studies detailing the organisational benefits that they had received from the flexible working strategies, based on modern notions of the psychological contract, that they had introduced. Although each speaker seemed credible, it appeared that what was meant by these terms differed from speaker to speaker. Furthermore, each organisation seemed to measure ‘flexibility’ in a different way and report different outcomes.
Although still very interested in how ‘flexible working’ and the ‘psychological contract’ can benefit your organisation, your CEO has asked you to undertake some research in order to understand what these concepts are, and whether it really does have the reported benefits of improving employee performance. H/she would like to know more about what the organisation can do to develop a more positive ‘psychological contract’ in the workplace.
Within your own organisation (or one with which you are familiar having previously worked there), draw on relevant research evidence and organisational practice to produce a short report of approximately 1600 words addressed to your organisation’s Managing Director/Chief Executive Officer:
Task 1: Critically explore and explain perceptions of ‘flexible working’ and the ‘psychological contract’, using the research evidence given on BREO. Please see the Assessment & Feedback tab for the documents to be used in compiling most of your answer). It is your use of dedicated Breo materials and reflections on these documents that will form the basis of your overall grade marks. These documents should form 80% of your research focus. For the remainder of research, you may wish to explore further the CIPD website & / or the use of peer- reviewed journals that are listed in the Unit’s Reading List. Please do not use other information from wider internet searches as this will not add to your marks.
Task 2: Critically analyse how each of these concepts are shown to operate in your organisation and the obstacles to be overcome by management to ensure a contribution to organisational performance. Please ensure wherever possible this is your current / previous workplace. If a case study organisation is used, then it must still involve the use of the same BREO materials for this topic and there should be a clear rationale given in your Introduction for the choice of this organisation.
Task3: Using a change management model provided within Unit materials, draw conclusions and make recommendations based on an argued business case for changes in your organisation to improve high levels of employee engagement in your organisation. Please note, if a diagrammatic action plan is included, it should support appropriate accompanying text in the main body of your answer.
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