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UK Chat Support - Require Call Center only from India - Minimum 10 seats

Chat Support Process (UK Online Footwear Company) With Fix Payout

Nature Of work: - Answer all the queries of the UK based customer through

Chats .Center will get a admin portal where they can chat with customer.

PC Required: 10 Seats

Workload: Dependent on center capacity

Contract period: 11 Months

Working Day: 30 Days

Shift: 8 Hour as per UK time Zone

Submission: Daily

Pay Out: £4 / hour/Per Agent

Billing: - £4 x 8 hours x 10 seat

Example:- If a UK Pound Rate is 93.00 (INR)

(372 INR ) x 8Hrs x 10 seats = 297600 Per day

If center runs 26 days in a month then - 29760*26 = 773760/- Approx

Payment: After Invoice within 10 working Days

Payment Cycle: 15 Day

PAY CHANNEL: Bank Transfer

Advance Billing : Available from Client after 15 days of going Live

Sign up with: - End client based at UK and sign up will be at vendor’s office in India

Training: Training will be onsite by Client Representative, for 10 international working days. Center needs to bear the up and down cost of Travelling for trainer and arrange for hotel accommodation. After training certification will be done from Client end.

Vendor ship Charges applicable

Sign up Procedure:

1. Send your Company profile with Document.

2. After giving the amount the sign up.

3. Training

4. Go live.

Requirements:

1) Center sends Application Form with Complete Company Profile & LOI

2) Center submits following legal papers & certifications : Bank Statements

for last 6 months + IT Returns of last 1 year

3) Pictures of Existing Infra.

4) Pan card Snapshot Required.

5) Center has to ensure that all that is mentioned in the company profile

and other legal papers & certification is true and correct.

* Technical Specifications *

WORKSTATION’S CONFIGURATION:-

Higher Processors: Windows XP

Desktop Machine with Operating system

CPU: - Dual core 3Ghz

Ram 2 GB DDR2/3

LCD 16” inch

HDD 160 GB

1mbps Internet

Reference center is in Bangalore. Center can visit there to see the operations. They are running for 4 months. Payment proof can be shown upon request to interest centers only. Due to increase in customer base the client is looking for another call center for operating the chat support.

Evner: BPO

Se mere: technical support cost per call, technical support company, pound per hour, pan profile, online technical support for pc, online legal support, online desktop support for windows, online customer support chat, online c# certification, minimum cost, looking for call center work, looking for call center process, looking for a call center uk, looking for a call center in uk, it technical support company, it support cost per hour, it company in india, it bpo, it admin support, hour in india

Om arbejdsgiveren:
( 0 bedømmelser ) KOLKATA, India

Projekt ID: #8359979

9 freelancere byder i gennemsnit €15987 på dette job

andyweboffice

I have been running, call, chat and technical support since 10 years. Kindly contact me as soon as possible. My center is based in Vadodara, which is in Western part of India and 100 Kms of distance from Ahmedabad. Flere

€10000 EUR in 30 dage
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Michael1604

Nothing ok

€11111 EUR in 4 dage
(0 bedømmelser)
0.0
truevalue2011

Dear sir, we are web development and mobile development company locàted in Jaipur . we have [login to view URL] well finshied area. we have UK based clientele .we want to enter in this field . True Value Infosoft (P) Ltd. WW Flere

€16667 EUR in 30 dage
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sivaashankars

Hello, I am interested in the mentioned project, we are a small company located at Canada and we have our centers in India, Please provide your email address to let you know about my company profile. Please conta Flere

€16666 EUR in 3 dage
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nishusharmaricky

A proposal has not yet been provided

€11111 EUR in 15 dage
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aviseq1234

We can support your Customers on 24 7 basis. we are a bpo and we know how to handle the customers over phone or over chat support. we are working for 4 years on outbound sales and support. er can continue with your pro Flere

€16666 EUR in 30 dage
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intelecommerce

We pride at providing customisable business solutions that make it perfect for your company. From sales engineering or telemarketing to innovating customer service solutions, our services will definitely mean higher su Flere

€20000 EUR in 3 dage
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czarinavergara

I would like to offer our services for your project. I am part of a fully functional, fully equipped call center located in one of the major business area in the Philippines and we currently looking for email and chat Flere

€16666 EUR in 3 dage
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prasanthct

I am new in Business Process Outsourcing(BPO). I have knowledge of Inbound Customer Service, Outbound Sales, Appointment setting, Lead Generation, Virtual Assistant, Data Entry, Market Research, Customer Support,Sales, Flere

€16666 EUR in 3 dage
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epicprod001

Hello Team, My name is Ernie and I run a small Outsourcing Group based in Cebu Philippines. We have been in business for over 7 years running and we cater mostly to small to medium accounts like what you are requiri Flere

€18333 EUR in 3 dage
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vinaycse

Hello, I can help you out on your requirement. We have a team running for dedicated support. and we are planning to expand our business. I am a computer science graduate with 5 years of industrial experience working Flere

€16666 EUR in 3 dage
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AnjaliUK

Hi, We have a Bpo of 45+ agents working 24*7 in Noida, Delhi - India. We currently working with various 50+ UK clients for their websites ranging from biggest car leasing company, florist, event makers, race suppliers Flere

€16666 EUR in 3 dage
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