
Closed
Posted
Paid on delivery
We are building a technology company that currently operates in the cleaning industry. Our vision is to build an operating system for service businesses—a platform that connects customers with service providers while automating operations through software. Cleaning is simply our first vertical. We already have an existing platform with a CRM, customer portal, partner portal, operations dashboard and billing system. We’re now looking for an experienced software architect / backend engineer to design and build the next major part of the platform: our Operations Engine. This includes: * Intelligent job distribution * Partner management * Partner scoring * Capacity planning * Geographic optimization * Quality management * Incident handling * Monthly quality reports * Partner settlements * Operational analytics This is not a simple booking system. We want to build the operational brain of the platform, where decisions are made about which partner should receive each job, how quality affects future work, how partners are managed over time, and how operations can eventually become AI-assisted. We’re looking for someone who enjoys designing scalable backend systems and long-term architecture rather than simply implementing features. The first step is to review our existing architecture and then work with us to design and build this Operations Engine as a modular, scalable system. This is intended to become a long-term collaboration.
Project ID: 40596618
97 proposals
Remote project
Active 3 days ago
Set your budget and timeframe
Get paid for your work
Outline your proposal
It's free to sign up and bid on jobs
97 freelancers are bidding on average $100 USD for this job

Hi, I've built operations platforms for service-based businesses before — this cleaning tech play is exactly our wheelhouse. You mentioned needing an operations engine, and we specialize in backend systems that handle scheduling, dispatch, and customer management at scale. I have delivered 1500+ web and mobile projects over 14+ years — happy to share relevant examples. Let's talk through your architecture needs. Send me a message and we'll map out the right approach. Regards, Nurul Hasan
$200 USD in 14 days
8.7
8.7

Hello, With over a decade of experience leading my team at Our Software, I've successfully spearheaded the development of notable web service solutions, including complex backend systems and AI-assisted modules. Your project aligns perfectly with our company's ethos of delivering long-term, scalable and intelligently-designed software. My specialty in web development using PHP and extensive experience with technologies that underpin similar platforms such as CRM and billing systems will be incredibly beneficial for this job. Notably, your project demands an emphasis on designing a powerful operational brain to make informed decisions about aspects like job distribution, quality management, and partner settlements. This is precisely what we excel at: building sophisticated solutions that automate processes while optimizing performance. From our first task of analyzing your existing architecture to the ultimate achievement of creating the Operations Engine, I intend to apply a keen eye for detail in creating a modular and scalable system. Our commitment doesn't stop with implementation; we believe in continually updating and improving systems to meet evolving needs. As a trusted mediator for your vision, my team's collaborative approach will ensure that we build an operations engine that doesn't just meet but exceeds your expectations. If you're looking for an experienced partner who can bring scale, efficiency, and innovation to you Thanks!
$30 USD in 1 day
8.6
8.6

I AM AVAILABLE — I have designed and developed scalable SaaS platforms with CRM, operations dashboards, intelligent workflows, REST APIs, microservices, and automation for long-term growth. Here is what I will do: • Review your existing architecture and identify scalability improvements. • Design a modular Operations Engine with smart job distribution and partner management. • Build secure backend services for scoring, capacity planning, analytics, and settlements. • Deliver clean, well-documented code ready for future AI-assisted automation. I can share similar SaaS and operations platform work in chat. What backend stack and cloud infrastructure is your current platform using?
$300 USD in 7 days
8.1
8.1

Hi, I'm a senior backend architect with 20+ years building production systems, including 500+ integrations and platform migrations, so this operations engine is a direct match for my experience. I'll begin by reviewing your existing platform to map the CRM, partner portal, and billing components, then design the engine as a modular backend service using PHP and MySQL to handle job distribution, scoring, capacity, and settlements. The system will include real-time partner state tracking, geographic optimization via geohashing, and automated quality reporting with incident workflows, all built for scalability and future AI enhancements. I'll implement strict data integrity controls for partner ratings and job assignments, and package the services for clean API consumption by your portals. I can start immediately after reviewing your codebase and architecture.
$10 USD in 1 day
7.9
7.9

Hello, I can help with your "Building an Operations Engine for Tech Cleaning Company" project. I build clean, maintainable PHP backends — core PHP and Laravel/Symfony, MySQL schema design, and well-structured REST APIs. For work involving php, cloud computing, software architecture, crm, mysql, backend development, ai (artificial intelligence) hw/sw, api development, I pay close attention to validation, security, and readable code, delivering in small, testable milestones. You'll get clean commits and clear documentation. Can we discuss the specifics before I firm up the timeline? ⭐ 5.0/5 from a recent client: "Project was delivered before Time with Best professional Knowledge One could ever held. Thanks for the support" Final timeline and cost will be confirmed in chat after a complete understanding and documentation of the project expectations in detail.
$18 USD in 1 day
7.7
7.7

An operations engine that decides which partner gets each job is a routing-and-scoring problem, not a booking system — that's the interesting part. I'd start by reviewing your existing CRM, partner portal and billing schema, then design the engine as modular services so job distribution, partner scoring, capacity planning and settlements scale and can be swapped independently. For intelligent assignment I'd build a scoring pipeline weighing partner rating, historical quality, current capacity and geographic distance (PostGIS/geo-indexing) to rank candidates per job, with configurable rules so you tune weightings without redeploys. Quality feeds back into the score, so weak jobs lower a partner's future assignment odds automatically — the loop you described. Incident handling, monthly quality reports and settlements become their own services reading from a shared event log, which also gives clean operational analytics and a path to AI-assisted decisions later. I've built multi-server real-time systems and marketplace matching engines at scale, so this maps directly. One question: do partners accept or reject offered jobs, or does the engine auto-assign? That changes the entire distribution and capacity model. Muhammad Saad
$30 USD in 14 days
7.8
7.8

Hi. To design this Operations Engine, I’d start by mapping the current CRM, portals, billing, and dashboard into clear service boundaries, then add the engine as a modular backend layer with event-driven workflows. I’d build job distribution, scoring, capacity, geo-optimization, and incident handling as separate domain modules so the platform can evolve without breaking the core system. For this kind of system, I’d use a clean architecture approach with PostgreSQL, Redis, message queues, and a workflow/event layer so decisions stay explainable and scalable. The goal is to turn operations into a rules-based brain that can later support AI-assisted dispatch and partner management without a rewrite. As a Senior Backend Engineer, I have mastered system architecture, distributed backend design, workflow orchestration, and data modeling, and have strong experience in SaaS platforms, operations systems, and marketplace engines. I am sure I can deliver high-quality results within the right timeline based on project size. Let’s get in touch and discuss more. Thanks.
$28 USD in 21 days
6.5
6.5

Hi, I'm interested in your project "Building an Operations Engine for Tech Cleaning Company". I have relevant experience and can deliver quality results within your timeline and budget. I'd love to discuss the details. Please feel free to reach out.
$30 USD in 1 day
6.7
6.7

Hi, I understand you need a scalable backend system that automates intelligent job distribution, partner scoring, and quality management rather than just another booking tool. I built a similar logistics SaaS platform with Node.js and MySQL where we replaced manual scheduling with automated routing, although we had to fine-tune the scoring algorithm after initial feedback. I'd approach this using a modular microservices architecture on cloud infrastructure because it keeps the system flexible while avoiding tight coupling between components like partner scoring and job distribution. The biggest improvement will come from designing clear APIs upfront to ensure the Operations Engine can evolve without breaking existing workflows. To reduce risk, I'll set up isolated feature flags for new modules and run parallel tests against the current system before any changes go live, so you can always roll back if needed. The goal is a system that not only handles today's scale but adapts to AI-assisted decisions later—reducing operational overhead and improving partner efficiency. If we're aligned, I'd be happy to review your current architecture first and map out the safest path forward. I can start right now. Thanks, Denis.
$30 USD in 1 day
6.3
6.3

As a highly experienced full-stack developer, I believe I possess the perfect blend of skills to take on your challenging project. My deep-rooted understanding of backend systems and scalable architecture aligns closely with the kind of operational brain you're trying to build. I have successfully handled several projects involving the creation of similar complex systems, and I assure you that my expertise will be instrumental in designing and developing a functional Operations Engine for your tech cleaning company. My familiarity with diverse programming languages like PHP and Python, as well as databases such as MySQL and MongoDB, allows me to approach problems from different angles - ensuring that no solutions are overlooked. Additionally, my knack for automation dovetails perfectly with your long-term vision of introducing AI-assisted operations into your platform. Whether it's intelligent job distribution or geographical optimization, I can create modular systems that adapt effortlessly to future scalability needs. Furthermore, having worked extensively with API development and integrations, I assure you that incorporating essential frameworks like CRM and partner scoring will be seamless. With constant focus on key aspects like performance, maintainability and clean architecture while coding, I can ensure that the end product functions efficiently even when dealing with large data sets. By partnering with me,
$20 USD in 2 days
7.0
7.0

Hello! We can design and build the Operations Engine as a scalable backend solution for your platform. 1. What part of the existing architecture should we review first? 2. Which module should be prioritized for the first phase? — About us We are dZENcode – a full-cycle IT company for digital product development: from design and programming to integrations and post-release support. We build projects from scratch and also work on existing solutions that need further development, improvements, or technical support. You can find detailed information about our services and rates on our official website: https://dzencode.com. Please review it – after that, we can discuss the details and agree on the next step. ⚠️ After clarifying all details, we will define the scope, the suitable cooperation format – task-based, outsourcing, or outstaffing – and the final cost. Projects are guaranteed to reach release with us: • 10+ years providing IT services; • 90+ in-house specialists; • 250+ public reviews since 2015; • We support products under SLA after launch; • We work under NDA and a company contract!
$20 USD in 7 days
6.7
6.7

Hello There! I’m Md. Toriqul Islam, a Senior Software Architect & Full-Stack Developer with 10+ years of experience building scalable SaaS platforms and enterprise backend systems. I’m ready to start immediately. I have rich experience in designing modular architectures, workflow automation, CRM/ERP systems, REST APIs, analytics, and cloud-based backend services. I am skilled in Node.js, Java, Python, PostgreSQL, MySQL, MongoDB, REST APIs, Microservices, Docker, AWS, Redis, and System Architecture. I understand you're building an Operations Engine to power intelligent job distribution, partner management, capacity planning, quality scoring, analytics, and future AI-assisted decision-making. I can help review your existing architecture and design a scalable, modular backend built for long-term growth. I’m ready to discuss your architecture, roadmap, and implementation strategy. Looking forward to hearing from you. Best regards, Md. Toriqul Islam
$10 USD in 1 day
6.2
6.2

Hi , I have gone through your project, Building an Operations Engine for Tech Cleaning Company, and I am ready to start working as soon as you confirm. I offer best quality and highest performance at a reasonable price, with on-time delivery. I’m well-versed in PHP, Python, CSS, HTML, JavaScript, jQuery, Bootstrap, Angular, AJAX, Laravel, WordPress, Cloud Computing, API Development, PHP, Backend Development, Software Architecture, CRM, MySQL and AI (Artificial Intelligence) HW/SW. I’d love to discuss the project further to ensure we’re aligned on the scope, timeline, and deliverables. Please let me know a convenient time for us to connect, and I’ll be happy to accommodate. Talk to you soon
$10 USD in 1 day
6.1
6.1

Hi, I have experience designing scalable backend architectures, AI-driven automation platforms, and operational systems for growing businesses. I can review your existing platform, design a modular Operations Engine for intelligent job distribution, partner management, quality scoring, analytics, and AI-ready workflows, while ensuring the architecture is scalable, maintainable, and built for long-term growth. Best regards, Shakila Naz
$20 USD in 7 days
5.6
5.6

Hello there. I hope you are doing well. I understand that you are looking to build a sophisticated Operations Engine for your tech cleaning platform, focusing on intelligent job distribution and partner management. In my previous role, I developed a modular backend system for a service-oriented platform, incorporating features like capacity planning and operational analytics, which aligns with your requirements. To address your needs, I will review the existing architecture, ensuring scalable design, and implement intelligent algorithms for job distribution and quality management while allowing for future AI enhancements. With over 6 years of experience in backend development using PHP, MySQL, and cloud computing, I am well-equipped to create a robust and scalable system that meets your vision. Please feel free to reach out to me. I look forward to hearing from you. Best regards, Billy Bryan
$20 USD in 5 days
5.4
5.4

As a highly experienced backend engineer, I truly believe that your vision for a robust operational engine aligns perfectly with my skillset and passion. My proficiency lies in developing scalable software solutions and I can certainly leverage my expertise in Laravel framework and MySQL to design and build this Operations Engine as a modular, scalable system, exactly as you envision it. I have a keen sense of problem-solving, which I have honed over years in the field, and have extensive experience in complex logic implementation- the exact requirement that your project demands. Working in depth with database structures and delivering efficient results is another strength of mine that will directly contribute towards building an intelligent job distribution, quality management, and other key elements of the Operations Engine that you described. Understanding this is not just about implementing features but rather establishing a long-term collaboration towards your ambitious AI-assisted operations goal, I am ready to bring my valuable experience and dedication to your project. Let's achieve your milestone together!
$15 USD in 1 day
5.2
5.2

I’ve architected and built distributed job routing engines for service platforms handling thousands of concurrent tasks, so this is familiar ground. I’ll start by auditing your current stack—CRM, portals, billing, and existing APIs—to map integration points and data flows. Core components will include a job dispatcher with real-time capacity tracking, a partner scoring model based on historical metrics, and geographic routing via geospatial queries in MySQL with spatial indexes. Quality management will tie into incident logging and automated report generation, while settlements loop back into billing with transaction reconciliation. The engine will expose REST/GraphQL APIs for dashboards and external triggers. Thanks, Andrii.
$20 USD in 1 day
5.0
5.0

▷ ▷ ▷ ▷ ▷ Hello, I can design and build the Operations Engine that powers your service platform with scalable backend architecture and intelligent workflow automation. I understand you need a system for job distribution, partner management, scoring, capacity planning, quality tracking, settlements, and operational analytics beyond a basic booking platform. I'll review your existing architecture, design modular backend services, and implement APIs and workflows that support future AI-assisted decision making. I'll focus on reliability, data modeling, automation logic, and integrations with your current CRM, portals, and billing systems. I have experience building backend platforms, scalable APIs, and operations-focused software systems using PHP, MySQL, and cloud technologies. Thanks, Juchua Murillo
$20 USD in 7 days
5.3
5.3

Hi, your Operations Engine is the right next step for turning the platform into a true operating system for service businesses. I understand you need more than scheduling: partner allocation, scoring, capacity planning, geo-based decisions, quality tracking, incidents, settlements, and operational reporting all working as one modular backend. I’ve built backend systems where rules, workflows, and data models had to stay flexible as the product grew. For this kind of work, I’d focus first on reviewing your current architecture, then designing clear service boundaries, domain models, and event flows so the engine can scale without becoming brittle. My strengths here are backend architecture, modular system design, and building reliable APIs around operational logic. I’d aim for a structure that supports strong decision-making now and AI-assisted operations later. If this matches what you’re building, I’d be glad to discuss the architecture and next steps. Best regards, Gabriel
$15 USD in 1 day
4.4
4.4

Hi Mate , Good morning! I’ve carefully checked your requirements and really interested in this job. I’m full stack node.js developer working at large-scale apps as a lead developer with U.S. and European teams. I’m offering best quality and highest performance at lowest price. I can complete your project on time and your will experience great satisfaction with me. I’m well versed in React/Redux, Angular JS, Node JS, Ruby on Rails, html/css as well as javascript and jquery. I have rich experienced in Backend Development, Software Architecture, MySQL, Cloud Computing, CRM, AI (Artificial Intelligence) HW/SW, API Development and PHP. For more information about me, please refer to my portfolios. I’m ready to discuss your project and start immediately. Looking forward to hearing you back and discussing all details.. A fast response is appreciated
$25 USD in 4 days
4.5
4.5

Sarpsborg, Norway
Payment method verified
Member since Jan 5, 2023
$10-30 USD
$10-30 USD
$30-250 USD
$10-30 USD
$30-250 USD
₹1500-12500 INR
$25-50 USD / hour
$250-750 USD
£10-15 GBP / hour
₹600-1500 INR
$250-750 USD
₹750-1250 INR / hour
₹12500-37500 INR
£20-250 GBP
$2-8 USD / hour
$30-250 AUD
₹12500-37500 INR
$250-750 USD
₹750-1250 INR / hour
$12-15 USD / hour
₹1500-12500 INR
$1500-3000 USD
$10-30 USD
$8-15 AUD / hour
$25-50 USD / hour