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Atlassian Support Engineer (Jira & Confluence) | Contract | Onsite Location: Gurugram (Onsite – 5 Days) Budget: Up to ₹7 LPA Role Type: Contract Experience Required: 3+ Years Role Overview We are looking for an Atlassian Support Engineer with hands-on experience in Atlassian Cloud / Enterprise environments. The role focuses on support, administration, and basic configuration. Nine zero two nine seven three three six zero six Key Responsibilities Azure AD SSO support (user provisioning and de-provisioning) L1 support for Jira and Confluence (Incidents / Requests / Changes) Basic configuration (workflows, permissions, issue types, screen schemes) Migration validation and UAT support Install and manage Marketplace add-ons Monitor systems and escalate complex issues Handle support tickets within SLA Support basic integrations and enhancements Required Skills Experience with Jira and Confluence Understanding of workflows, RBAC, and permission schemes Experience in support ticket handling (L1 support) Knowledge of Azure AD SSO Good communication skills How to Apply Share the following details: Total experience Relevant Atlassian experience Current CTC Expected CTC Notice period
Project ID: 40490616
7 proposals
Active 2 days ago
Location: Gurugram, India
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7 freelancers are bidding on average ₹54,643 INR for this job

Hi, I understand you're looking for an Atlassian Support Engineer who can do more than just basic ticket handling. In Jira and Confluence environments, delays often come from misconfigured workflows, permission issues, Azure AD SSO challenges, and slow incident resolution, all of which can impact user productivity and SLA compliance. With hands-on experience supporting Jira and Confluence environments, I can assist with L1 support, workflow and permission configurations, Azure AD SSO user management, Marketplace add-on administration, migration validation, UAT support, and timely ticket resolution. My focus is on maintaining a stable Atlassian environment while ensuring users receive fast and effective support. Message me now to discuss your requirements further and see how I can contribute to your Atlassian support team.
₹60,000 INR in 1 day
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Hi, I have good experience in azure and azure dev ops and change management. Please give me work i can complete work with in the time. I am hardworking person and easyily adapt new skills. Thank You!
₹56,250 INR in 7 days
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Hello, I am interested in the Atlassian Support Engineer contract role. I have experience in infrastructure and application support, user access management, incident handling, and ticket-based support environments. My relevant skills include: Jira & Confluence administration and support Azure AD user provisioning/deprovisioning Incident, Request, and Change Management User access and permission management SLA-driven support and troubleshooting UAT and migration support Working with enterprise environments
₹56,250 INR in 7 days
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Being the Head of TechOTD Solutions, I bring over a decade of experience designing, delivering, and supporting sophisticated software solutions. Being an Atlassian Support Engineer demands comprehension of system workflows, RBACs, and permission schemes, as well as excellent customer communication; areas where my proficiency is unparalleled. TechOTD's specialization extends well beyond our skills in Android, iOS, Flutter, and Web development. We delve deep into understanding your business requirements to ensure the technologies we build align with your long-term goals. Partnering with us ensures not only immediate support but also a strong foundation for future-proof solutions you can scale up or down as needed. With my deep knowledge of Azure AD SSO and proven expertise with Jira/Confluence as support systems, I offer tangible benefits for your project from day one. My established understanding of workflows and issue handling will optimize your operations, keeping user provisioning streamlined while also promptly identifying and resolving possible incidents. Equally important as technical proficiency is my commitment to client satisfaction. My team and I don't just deliver on time; we follow up with comprehensive post-launch support that guarantees your complete peace of mind. Let TechOTD Solutions be your digital ally for this project; together we'll turn your vision into an efficient reality.
₹56,250 INR in 7 days
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Dear Sir, I look forward to work on your assignment. I have experience as project manager managing day to day development and delivery in Agile mode. Sincerely, Anuj
₹37,500 INR in 7 days
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Total Experience: 4+ Years Relevant Atlassian Experience: 3+ Years supporting Jira & Confluence environments, including user management, permission schemes, workflows, issue types, screen configurations, and ticket Notice Period: Immediate I have hands-on experience in Jira and Confluence administration and support, including L1/L2 ticket resolution, Azure AD SSO user provisioning/de-provisioning, workflow and permission management, migration validation, UAT support, and Marketplace add-on administration. I am familiar with incident, request, and change management processes and have worked closely with business and technical teams to ensure SLA compliance and smooth platform operations. Location Preference: Gurugram (Onsite) Available for client discussion at your convenience.
₹56,250 INR in 7 days
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