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My production workloads live on AWS and must stay online around the clock. To keep them healthy, I need a dedicated team—minimum three engineers—whose working hours overlap or align with GMT + 8. Continuous coverage matters more to me than any single person’s heroics, so an organised roster and documented hand-offs are essential. Core responsibilities • Monitor all AWS resources in real time and respond to alerts within minutes • Diagnose and resolve incidents on EC2, S3, RDS and related services (Linux and Windows stacks are both in play) • Execute routine maintenance: patching, backups, security updates, cost-watch reports • Escalate critical issues to me with clear impact analysis and recovery plan • Keep runbooks, dashboards and tickets updated so the next shift can pick up immediately Deliverables 1. 24/7 on-call schedule covering every calendar day 2. Shared Slack/Teams or similar channel for live communication 3. Weekly summary report highlighting incidents, root cause, preventive actions and optimisation ideas Acceptance criteria – Average first response time under 10 minutes for P1 incidents – All incidents resolved or escalated within documented SLAs – Runbooks kept current and version-controlled If your team already runs a follow-the-sun model close to GMT + 8 and can commit to the above, let’s discuss onboarding details and access hand-off.
Project ID: 40694530
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Hi, We are an **AWS/DevOps team with 15+ years of combined hands-on infrastructure experience**, supporting production environments across AWS, Linux, networking, security, databases, and cloud operations. We can provide the Singapore-time-zone coverage and responsive **WhatsApp-based escalation** you require. Our team can handle: - **EC2, S3, RDS MySQL/PostgreSQL**, ELB, IAM, WAF and Shield. - 24/7 production monitoring, incident response and troubleshooting. - AWS architecture, **performance and cost optimization**. - Security audits, patching, backup/recovery and compliance reviews. - Proactive health checks and early-warning alerts. - SLA definition with clear response/resolution targets. - Concise post-incident RCA reports and recommendations.
$20 SGD in 40 days
4.3
4.3
11 freelancers are bidding on average $23 SGD/hour for this job

Hi, I can help establish a reliable AWS operations process focused on uptime, fast incident response, and clean hand-offs. I have 13+ years of experience across AWS, Linux, Windows, Docker, databases, backend systems, monitoring, security, and production infrastructure. I can handle monitoring and incident response across EC2, S3, RDS and related services, along with patching, backups, security updates, cost monitoring, root-cause analysis, and recovery planning. I’ll also keep runbooks, dashboards, tickets, and operational documentation organized and version-controlled. For your minimum three-engineer requirement and GMT+8 coverage, I’d first align the roster, escalation path, SLAs, and hand-off process so the coverage is dependable rather than relying on a single engineer. Let's connect and get started soon. Best regards, Binaya T.
$15 SGD in 40 days
3.6
3.6

Hi, I understand that you need a dedicated 24/7 AWS support team to maintain the uptime and health of your production workloads, with a focus on continuous coverage and organized hand-offs. I lead a skilled team that specializes in AWS support, and we follow a structured approach with a follow-the-sun model, perfectly aligning with your GMT + 8 requirement. We'll monitor all AWS resources in real-time, ensuring quick response times for incidents, and maintain thorough documentation for smooth transitions between shifts. In my previous role, I supported a similar setup for a large client where we maintained an average first response time of under 5 minutes for critical issues. I propose a budget of $X in 14 days to get everything in place. Can we schedule a quick call to discuss your specific needs?
$11 SGD in 40 days
3.2
3.2

Hello! I've been recommended by a Freelancer Recruiter. Nice to meet you. Your main requirement is a working delivery that matches the brief without breaking what you already have. I’ll start from your title and description, list the must-have requirements, and implement against your specified stack. Existing code and integrations stay in place unless you asked to replace them. I’ll confirm edge cases, errors, and acceptance checks before calling it done. The main technical risk is a mismatch between the listing and the live system. I’d first read the current flow and reproduce the reported behavior, then implement the smallest change that meets the written requirements and add a rollback path if the change has to be reversed. I'd love to chat about your project! The worst that can happen is you walk away with a free consultation. Regards, Chris | Lead Developer | Novatech
$20 SGD in 7 days
2.7
2.7

Hi there, I reviewed your project requirements and I am interested in working with you. I have extensive experience delivering Cloud Computing, DevOps, Network Administration, System Admin, Documentation, AWS Lambda, System Administration and Linux. I focus on understanding the requirements clearly, providing a practical solution, and delivering accurate, well-documented work on schedule. I am available to begin immediately and would be glad to discuss the scope, timeline, and budget. Best regards, Elijah M.
$44 SGD in 23 days
0.4
0.4

Hi, I am an experienced AWS DevOps engineer with strong expertise in managing production environments, cloud monitoring, incident response, and infrastructure optimization. I can provide reliable 24/7 AWS support with a structured team approach, covering EC2, S3, RDS, Linux/Windows systems, backups, security updates, and performance monitoring. We will maintain clear runbooks, dashboards, ticket tracking, and documented hand-offs to ensure smooth operations across shifts. I can help keep your workloads highly available, resolve incidents quickly, and provide regular reports with improvements and optimization recommendations.
$15 SGD in 40 days
0.0
0.0

I've operated production AWS stacks across EC2, RDS, and S3 with on-call rotations covering multiple time zones, so the GMT +8 follow-the-sun model is familiar ground. I'll structure this as a three-person roster with overlapping coverage, CloudWatch + PagerDuty for sub-10-minute P1 alerting, and automated runbook triggers tied to incident classification. Day-to-day: real-time resource monitoring, incident triage with impact mapping, routine patching cycles on both Linux and Windows AMIs, cost anomaly tracking, and version-controlled runbook updates in a shared repo that feeds directly into your Slack channel for handoff continuity. Weekly reports will surface root causes, preventive hardening, and cost optimisation opportunities tied back to your infrastructure patterns. The shift handoff protocol uses timestamped ticket summaries and dashboard snapshots so context never drops between rotations. I can start immediately and have the monitoring stack operational within 48 hours of AWS credential access. Thanks, Andrii.
$15 SGD in 40 days
0.0
0.0

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