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Customer Satisfaction Email Automation – Notion Tickets 1. Context Notion database: “Tickets servicio al cliente” (Customer Service Tickets) Relevant properties: Status (Type: Status) Possible values: Sin empezar En curso N/A Prueba Cerrado/Resuelto (Trigger status – please confirm this is final) Email field: Mandatory Always present No domain validation required 2. Objective Automatically send a satisfaction email via Brevo when a ticket status changes to: Cerrado/Resuelto The email should be triggered immediately when the status changes (event-based, not batch-based). 3. Tech Stack Notion (Trigger) Make (Automation platform) Brevo (Transactional email) Email template already created in Brevo Same sending domain currently in use 4. Required Make Scenario Flow Trigger Notion → Watch Database Item (Updated) Filter Status = “Cerrado/Resuelto” Action Brevo → Send Transactional Email Use existing template Map fields: Email Customer name Order ID (Optional: Company name) Recommended (to prevent duplicate emails) Add a checkbox property in Notion: Satisfaction email sent Filter condition: Status = Cerrado/Resuelto AND Satisfaction email sent ≠ true After sending: Update checkbox to true (Optional) Store send date 5. Error Handling Basic error handling required Retry once if sending fails Log error in Make execution history No advanced monitoring required 6. Operational Considerations Expected usage: Approx. 300 closed tickets/month ~3 operations per ticket (trigger + send + update) Estimated ~900 operations/month This is low volume and does not require batch processing. 7. Deliverables Expected from Freelancer Fully configured Make scenario Clear documentation of: Trigger Filters Variables mapping Exported scenario backup Short maintenance guide (1 page) Proper naming conventions in Make
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Hi, I have experience building event based automations with Notion, Make, and Brevo, including transactional email triggers with proper filtering and duplicate prevention. I can configure the scenario to trigger when the status changes to Cerrado or Resuelto, send the correct template instantly, update the satisfaction checkbox, and add basic retry logic with clean error logging. You will receive a fully configured Make scenario, clear documentation of the trigger, filters, and field mapping, an exported backup, and a short maintenance guide so your team can manage it easily. I am ready to start.
$30 USD på 2 dage
4,6
4,6
28 freelancere byder i gennemsnit $27 USD på dette job

Hello, Having spent years working in web design and development, I see your project as a perfect fit for my skill set. Since you are already leveraging technologies like Notion and Brevo, I understand the importance of maintaining a seamless flow between these platforms. With my expertise in PHP and previous experience with similar automation projects, I believe I can create an efficient and reliable system that will serve your specific needs. In terms of error-handling, I have developed thorough protocols to ensure minimal disruption to operations and swift resolutions to any issues that may arise. The fact that your volume is relatively low, approximately 300 closed tickets per month, is also advantageous as it does not require extensive batch processing. My team prides ourselves on providing a "WOW" factor to all our projects, no matter the size, and optimizing your process to guarantee timely customer satisfaction would be no exception. Finally, apart from developing the fully configured Make scenario you require, I am diligent in providing well-documented processes. This includes clear explanations of triggers, filters, variables mapping, as well as a short maintenance guide for any future reference or support you may require. With this project under my purview, be assured that your satisfaction is paramount and 'Miracles' can indeed happen when you collaborate with me. Let's connect your notions to realities and reach new heights together! Thanks!
$30 USD på 1 dag
8,6
8,6

Hi, sir i read your project brief and I will do your project. Please review my similar portfolio on my profile My Experience in this field for last 10 years and i m very consistent in my work i work almost 20 hours a day i am highly professional and master in Web designing and developing field and i will do a great job on your project if you give me the chance and will make you 100% satisfy from my work . Please come to chat for discuss in details. I'm ready to start your project now. Best Regards, Muhammad
$20 USD på 1 dag
6,2
6,2

Hello, I have extensive experience in PHP and have carefully reviewed your project requirements for the Notion-Based Customer Satisfaction Email Automation. I propose to create a seamless automation process using Notion as the trigger, Brevo for transactional emails, and the existing email template. The scenario will involve watching for status changes in the "Tickets servicio al cliente" database, sending a satisfaction email immediately upon status change to "Cerrado/Resuelto," and updating a checkbox property to prevent duplicate emails. I will ensure error handling, proper documentation, and a maintenance guide for easy operation. As a versatile Designer & Developer, I specialize in branding and digital solutions, making me well-equipped to handle this project. Let's discuss further in chat. Best regards, Syed
$30 USD på 1 dag
3,6
3,6

As a Senior Full Stack Developer with a strong background in database management, MySQL, and PHP, I am well-equipped to ensure a smooth journey for your customer satisfaction email automation project. With over 7 years of experience navigating through complex database systems and designing scalable solutions, I can assure you that your Notion-based system will be in safe hands. My proficiency with tools such as Notion, Make, and Brevo is exactly what you need for this job. When it comes to backend coding, clean and maintainable code is my top priority. And rest assured, I'll deliver this as well as provide detailed documentation on every aspect of the worked through scenario including triggers, variable mappings, filters etc. I understand the critical role communication plays in successful project completion, so expect regular updates and open communication from me throughout the execution process. To conclude, my approach goes beyond just getting the job done. It's about delivering long-term solutions that are efficient and reliable. My goal is to ensure your customer satisfaction email automation needs are met in a manner that aligns with your current workflow and sets you up for future success. Let's sit down and discuss how we can make this project a reality
$20 USD på 7 dage
2,9
2,9

I understand that you need an automation setup for your Notion-based customer satisfaction emails, specifically triggering an email via Brevo when the ticket status changes to "Cerrado/Resuelto." This involves
$11 USD på 7 dage
1,7
1,7

For your Notion setup, I’ll build a technical handshake that triggers a Brevo email the second a ticket hits "Cerrado/Resuelto." I’ll map out a clean Make scenario with a built-in safety filter to prevent duplicates and ensure every customer gets a personal, high-intent follow-up. By focusing on timing and reliability, we’ll turn your manual closing process into a proven automation that just works. How I’ll position this for total reliability: High-Intent Trigger: I’ll set up event-based monitoring to capture resolved tickets instantly. Zero-Friction Mapping: I'll link your Brevo template to Notion fields for a 100% "pixel-perfect" personal touch. Performance Tracking: I'll implement the "email sent" checkbox so you never double-mail a client. Error Handling: I’ll build in a retry logic to increase delivery rates without you lifting a finger. Quick clarity before we dive in: Are we sticking to the ~300 tickets a month, or do you want the logic built to scale for higher volume? Do you have the Brevo API and Template ID ready to go? Would you like me to include a "send date" log in Notion for your records? If this sounds like the right plan, I can have the Make scenario and documentation ready for you immediately.
$20 USD på 7 dage
1,8
1,8

With sophisticated skills in MySQL and PHP, my team at Apart Technologies holds the experience you need for this project. We’ve successfully built numerous tailored digital automation systems for various industries and are capable of delivering a fully-configured Make scenario for your Notion-Based Customer Satisfaction Email Automation. Our fluency with Brevo and well-established understanding of trigger-based automation allows us to confidently build a simple yet efficient system that will send customer satisfaction emails immediately a ticket status changes to "Cerrado/Resuelto." We’re able to conveniently integrate and map fields from Notion to Brevo including essentials such as email, customer name, order ID (and optionally, company name), ensuring a satisfactory delivery. In addition to a well-executed solution, we guarantee clear documentation showcasing; the trigger, filters, variable mapping as well as a maintenance guide. As an agency driven by long-term success stories, we can assure you top-notch information organization and best ethical practices in our deliverables. Choose Apart Technologies for a seamless, optimized process of email automation for your customer satisfaction journey.
$20 USD på 7 dage
1,7
1,7

Hi, I can configure a robust Notion → Make → Brevo automation with real-time triggering when status changes to Cerrado/Resuelto. Flow: • Notion “Watch Database Item (Updated)” • Filter: Status = Cerrado/Resuelto AND “Satisfaction email sent” ≠ true • Brevo: Send Transactional Email (existing template, mapped fields) • Update Notion: set checkbox true + store send date Includes retry (1x), error logging in Make history, clean naming conventions, exported backup, and 1-page maintenance guide. I’ve implemented similar structured automations for platforms like Servee24 and Rendrop, ensuring stable, low-maintenance workflows.
$20 USD på 7 dage
0,7
0,7

Hi there, You’re absolutely in the RIGHT PLACE. I’ve delivered SIMILAR PROJECTS multiple times and know EXACTLY how to execute this efficiently and correctly from day one. To lock down the SCOPE, TIMELINE, AND PRICING, I’ll need to ask you a few key questions. Unfortunately, Freelancer’s 1500 CHARACTER LIMIT doesn’t allow me to break everything down properly here. Let’s jump on CHAT so I can show you my PROVEN PAST WORK, walk you through the REAL RESULTS I’ve delivered, and outline a CLEAR ACTION PLAN for your project. You’ll immediately see why my approach is DIFFERENT and EFFECTIVE. If you’re serious about getting this done RIGHT, I’m ready to move forward. Looking forward to CONNECTING and WINNING TOGETHER. Cheers, Aayushaman Sahu
$20 USD på 7 dage
0,2
0,2

I am a perfect fit for your project to automate customer satisfaction emails triggered immediately when the Notion ticket status changes to "Cerrado/Resuelto." I understand the need for a clean, professional, user-friendly, and seamless integration between Notion, Make, and Brevo, ensuring automated, error-handled email delivery and status updates without batch processing. I offer expertise in automation platforms and API integrations, with experience delivering precise, automated workflows. While I am new to Freelancer, I have tons of experience and have done other projects off site. I would love to chat more about your project! Regards, Aya
$23 USD på 2 dage
0,0
0,0

My approach would be clean and reliable: First, I will configure a Make scenario using Notion, Watch Database Item (Updated) as the trigger. Then I will apply filters: Status = Cerrado/Resuelto AND Satisfaction email sent ≠ true Once validated, the scenario will send the transactional email via Brevo using your existing template, mapping Email, Customer Name, Order ID (and optional Company). After successful delivery, it will update the checkbox to true and optionally store the send date. I will also implement basic error handling: one automatic retry on failure and proper logging inside the Make execution history. Given your expected volume (~900 operations/month), this setup will run efficiently without batch processing. You will receive: • Fully configured Make scenario • Clean naming conventions • Exported scenario backup • Clear documentation (trigger, filters, mappings) • 1-page maintenance guide I will start immediately and complete this quickly since the structure is already well defined. Looking forward to working with you. Best regards, Aliyan
$30 USD på 5 dage
0,0
0,0

I am a perfect fit for your project. You need an automated, event-based email triggered immediately when a Notion ticket status changes to "Cerrado/Resuelto," using Make and Brevo. This automation requires a clean, seamless flow with filters preventing duplicate emails and basic error handling. I have designed similar integrated, user-friendly automations that reduced manual follow-ups by 40%. While I am new to freelancer, I have tons of experience and have done other projects off site involving Notion, Make, and Brevo integrations, ensuring precise variable mapping and clear documentation. I would love to chat more about your project! Regards, Eckhard Dednam
$23 USD på 2 dage
0,0
0,0

Hola parce, He trabajado con proyectos similares. Te propongo resolverte la automatizacion de email y mostrarte los trabajos que he realizado, bastante complejos. Soy responsable, y dedicado a hacer mis proyectos de calidad. Estoy empezando por aqui pero quiero crecer... tengo upwork donde mi perfil es 20/20. Quedo atento para mostrarte de lo que puedes lograr conmigo
$10 USD på 7 dage
0,0
0,0

I will build a fully configured Make scenario that automatically sends satisfaction emails via Brevo when a Notion ticket status changes to "Cerrado/Resuelto" – event-based, no duplicates, with error handling. My Solution: ✅ Trigger: Make "Watch Database Items" (Updated) on your Notion customer service database. ✅ Filter: Only items where Status = "Cerrado/Resuelto" AND "Satisfaction email sent" checkbox ≠ true. ✅ Action: Brevo transactional email using your existing template – map Email, Customer name, Order ID. ✅ Post-Send: Update Notion checkbox to true + optionally store send date. ✅ Error Handling: Retry once on failure + log to Make execution history. ✅ Volume Ready: Handles ~300 tickets/month smoothly. Deliverables: Fully configured scenario, clear documentation (trigger, filters, field mapping), exported backup, 1-page maintenance guide, proper naming conventions. Timeline: 2 days. Ready to start – share access. Best, Usman Kokab Make & Notion Automation Specialist
$30 USD på 2 dage
0,0
0,0

Hi! I can build a personalized customer satisfaction email automation for your Notion database using Make (Integromat) and Brevo. The system will automatically send emails whenever a ticket is marked “Cerrado/Resuelto”, including Customer Name, Order ID, and Product, and will prevent duplicate emails. To ensure a smooth and secure delivery, I propose the following milestone approach: Demo/Proof of Concept – $15 Build a sample scenario using dummy data. Show screenshots or a short video to demonstrate functionality. Full Automation Build – $40 Connect the real Notion database and Brevo template. Implement full personalization, filters, and error handling. Testing & Documentation – $15 Final testing and adjustments. Provide step-by-step instructions and handover of the Make scenario. Total: $70 USD This approach lets you see my work first and ensures trust while protecting both parties. I’m ready to start immediately and can have the demo ready within 30 hours. Looking forward to working with you!
$70 USD på 5 dage
0,0
0,0

Hi! I’m a Business Data Analysis student with experience in Notion and Make automation. I can set up your workflow so that satisfaction emails are sent automatically via Brevo when tickets are closed, with duplicate prevention and basic error logging. I will also provide a clear scenario backup and short maintenance guide. I work carefully and test everything thoroughly to ensure the workflow runs smoothly. Best regards, Vu Truong
$30 USD på 4 dage
0,0
0,0

Medellín, Colombia
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