Need assistance with configuration of Vicidial dialer settings and visual customisation. The server is already installed and working with carrier configured, sip registration up and calling working via configured phones in vicidial.
I require assistance with configuring the dialler settings and further customisation to make the dialler & agent experience similar to the existing cloud provider I am using.
Existing cloud provider is accessible through admin panel but no console.
New server has admin, console & teamviewer access (Server is virtualised with low load/requirements -manual dialing/~5 agents.)