1. Create IVR menu to input data.
2. Asterisk dialplan has to redirect calls based on data from a database table.
3. logging - what caller are typing would be good extra option.
9 freelancers are bidding on average $448 for this job
It can be done with agi script, I have good experience with agi script in python and php. Please provide more information about ivr structure and required database lookups and rules for redirection.