Call center Asterisk

Asterisk with VtigerCRM or Asterisk with Vicidial.

We need to help us find a solution to the tasks described below. For example, we have chosen Vtiger, Vicidial perhaps more appropriate for our task.

It is required to implement in vTiger possibility for carrying out of proceeding and entering telemarketing.

Vtiger it is integrated with Asterisk.

Creation of certain rules for handling of entering calls from different telephone lines (it is implemented in Asterisk) is required, it would be necessary that the certain form or a card of the client if it is got in CRM opened.

As it is necessary that we could create independently forms and templates of cards which open at an entering call.

On an example:

1. The call on a line №1 arrives - at the operator the card to which it imports Client name, the company name, the answer to a question №1, the answer to a question №2 opens...

2. The call on a line №2 arrives - to the operator ask a question about what or a product. The operator opens basis FAQ and searches for the answer to a question of the client. After all questions are answered, the operator enters the information on the given call: the question type, is answered/neotvechen, interest to a product.

3. Proceeding telemarketing. We ring round clients and we set it some questions, we bring answers in the form.

On all types of calls statistics with a choice of criteria is necessary.

Statistics on time fulfilled by operators, down time of operators, input and leaving the system time, congestion of operators is required

Evner: Asterisk PBX, vTiger

Se mere: what need for an operator, what is a line card, telemarketing center, round name, open a call center, on line telemarketing, information call center, find the operator, find operators, center of a line, call center telephone, call center statistics, call center name, call center calls, open pbx, find operator, vicidial, system center, statistics task, help center, Client For Call Center, asterisk, Asterisk PBX, call vtiger, input cards

Om arbejdsgiveren:
( 0 bedømmelser ) Moscow, Russian Federation

Projekt ID: #998113

6 freelancere byder i gennemsnit $1125 på dette job


Kindly Check PMB

$1000 USD in 5 dage
(14 bedømmelser)

Hi, I have a good knowledge of asterisk and vicidial.

$750 USD in 4 dage
(31 bedømmelser)

we have all related expertise willing do to this project please contact

$2500 USD in 25 dage
(11 bedømmelser)

hi, Please check my profile. thanks

$750 USD in 3 dage
(10 bedømmelser)

hi. check PM please.

$1000 USD in 14 dage
(4 bedømmelser)

I can get you vicidial ready in 2 days.

$750 USD in 2 dage
(0 bedømmelser)