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I need a true power dialer developed from the ground up and wired directly into my proprietary CRM. The system must let reps click once to launch calls, work through a queue automatically at a fixed cadence, and post every outcome back to the CRM in real time—contact details, call recordings, notes, and disposition codes included. My CRM already exposes a REST-style API for contacts, activities, and authentication, so the dialer should authenticate with OAuth2, pull call lists by campaign, and push results back without manual export/import. A clean web dashboard (React or similar) is preferred for agents and supervisors, with live metrics such as calls per hour, average talk time, and wrap-up codes. Core requirements • Simultaneous line management suitable for a power dialer flow (not predictive) • SIP or WebRTC calling engine with call recording, pause/resume, and DTMF support • Automatic call logging and status syncing to my custom CRM endpoints • Role-based access (admin, supervisor, agent) • Resilient queue handling so an agent never waits for the next number • Detailed reporting downloadable as CSV or accessible via API Deliverables 1. Complete source code with build instructions 2. Dockerised deployment or clear server setup steps 3. API documentation covering every integration touchpoint 4. Short video or live demo proving the dialer running against a test CRM instance 5. Post-delivery support window to fix integration bugs I need details on the software/platform that will be used, along with the estimated cost to build this. This does not need to be fancy, but it should be highly functional at its core. i need your effort estimation and cost for the project.
Project ID: 40472355
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29 freelancers are bidding on average ₹306 INR/hour for this job

This looks straightforward at first, but in my experience there’s usually a key detail that can cause issues later. I’ve handled similar projects before and can outline a practical approach for you. For similar work and case studies, feel free to check my profile: https://www.freelancer.com/u/Microlent Let me know if you I'd like me to walk you through the plan. – Rajesh Rolen
₹250 INR in 40 days
9.6
9.6

Hi there, As you already have the proprietary CRM with REST APIs and OAuth2 authentication in place, I can help build the complete power dialer layer around it including queue-based calling flow, SIP/WebRTC integration, real-time CRM syncing, call recording, reporting, and role-based dashboards. For this kind of system, the most important part is stable queue handling and real-time sync between the dialer and CRM, so I would keep the architecture backend-driven with proper event handling to make sure agents move smoothly between calls without delays or sync issues. My suggested stack would be React for the dashboard, Node.js for backend services, and Twilio/WebRTC or SIP-based integration depending on your calling infrastructure and scaling expectations. I would request to connect on a quick call or chat and share the CRM API docs plus expected workflow so I can provide a more accurate breakdown and implementation plan accordingly. Thanks, Rahul A.
₹340 INR in 40 days
8.6
8.6

As a seasoned full-stack developer with over a decade of experience, I possess all the essential skills needed to power your vision into reality. I've not only built custom SIP and WebRTC calling engines but have also developed many successful dialers from scratch that are closely integrated with various CRMs using REST-style APIs and OAuth2 authentication, much like what you require. Throughout my career, I've focused on delivering highly functional solutions without compromising quality and speed. My adaptability is evident in the broad range of technologies I employ - be it Python for API development or Shopfiy for e-commerce - ensuring smart and scalable solutions best suited for the task at hand. Moreover, my commitment to long-term support makes me the perfect partner for such an investment-intensive project. I guarantee complete source code, detailed API documentation, and a post-delivery support window for any integration bugs your team might find. Let's eliminate those manual import/export hassles and empower your agents with a resilient queue system while enjoying live metrics like talk time and wrap-up codes via a clean and user-friendly React-powered dashboard! My effort estimation and cost will ensure that your budget is utilized optimally without compromising on quality. Together, we can create something both highly functional and pocket-friendly!
₹250 INR in 40 days
6.5
6.5

Hi, I would love to help build your Power Dialer with direct CRM integration. I have experience working on custom web applications, API integrations, and real-time systems. Proposed Stack: React + Node.js/NestJS + SIP/WebRTC (Asterisk/FreeSWITCH) + PostgreSQL Features Included: One-click calling Power dial queue (non-predictive flow) OAuth2 CRM integration Real-time sync for contacts, notes, recordings & dispositions Call recording, DTMF, pause/resume Role-based access (Admin / Supervisor / Agent) Live metrics dashboard & CSV reports Docker setup + API documentation Complete source code, deployment support, demo video, and post-delivery bug support will be included. Looking forward to discussing your CRM APIs and call flow requirements. Regards, Web N Soft Solution
₹250 INR in 40 days
5.9
5.9

Hello, I’ve gone through your job description and understand you need a CRM-integrated power dialer with WebRTC/SIP calling, queue-based dialing, and real-time call logging. With 5+ years of experience in SaaS and real-time communication systems, I build scalable call and CRM-integrated platforms. What I can help you with: • Power dialer with queue-based calling and CRM sync (OAuth2 API integration) • WebRTC/SIP calling with recording and real-time dashboard • React-based admin/agent panel with live analytics Warm regards, Monica Bhatia
₹250 INR in 40 days
4.9
4.9

Namaste, I’d love to support you in building a production-ready power dialer tightly integrated with your proprietary CRM. With experience in VoIP systems, WebRTC/SIP integrations, scalable backend architectures, React dashboards, and CRM automation workflows, we can build a highly functional and reliable system focused on speed and agent efficiency. Recommended Stack: . React dashboard for agents and supervisors . Node.js + WebSocket backend for real-time events . SIP/WebRTC using Asterisk, FreeSWITCH, or Twilio . PostgreSQL/MongoDB for reporting and queue state . OAuth2 CRM integration with REST API sync . Dockerized deployment for scalability Estimated Timeline: . MVP Core Dialer: 4 to 6 weeks . CRM Integration & Reporting: 2 to 3 weeks . QA, Demo, and Deployment: 1 to 2 weeks Estimated Cost: . Functional MVP: $4,000 to $8,000 depending on calling stack and reporting depth Best regards, Amit Gupta Freelancer Profiles: [https://www.freelancer.com/u/iamamitgupta1994](https://www.freelancer.com/u/iamamitgupta1994) [https://www.freelancer.com/u/KavyaTechNepal](https://www.freelancer.com/u/KavyaTechNepal)
₹250 INR in 40 days
4.4
4.4

Hi — read the brief. For a power dialer (not predictive), the two pieces that decide reliability are SIP/WebRTC gateway choice and queue resume when a call drops mid-stream. We'd run FreeSWITCH (or Asterisk) behind a thin Node.js bridge over WebRTC, with the React dashboard subscribing to per-agent queue state so the next number is dialled before the wrap-up code is saved. OAuth2 → your CRM endpoints, recordings to S3-compatible storage, role-gated dashboard, CSV + API reports. Dockerised, SIP container separate from the bridge. We've shipped a CRM-integrated calling dashboard before — agent/supervisor split, live calls/hour and ATT, no missed wrap-ups. Realistic build: 4–6 weeks for the core dialer + dashboard + CRM sync, then a tuning week. Rate: ₹250 INR/hr. Ping me — happy to walk through the queue design. — Rohan, APIE TECH
₹250 INR in 30 days
1.5
1.5

Hello Dear, I am Jagmohan Kumawat, a multidisciplinary digital expert with 5+ years of experience building luxury websites, mobile apps, digital marketing, automations, intelligent systems and high impact creative assets. My focus is always on delivering results with precision, style and longterm scalability. Signature Excellence • Luxury Websites & Web Systems • iOS & Android Mobile App Development • Custom API Integrations • Advanced Workflow Automation & AI Systems • Salesforce CRM Setup, Flows & Cloud Integrations • Professional Branding & UI/UX • Social Media Content & Digital Strategy • E-Commerce Systems & Automation • Premium Video Creation & Cinematic Editing Technology & Creative Mastery Node.js | React | Laravel | WordPress | PHP | JS | Shopify | Android/iOS | Salesforce Cloud | CRM Automations | REST APIs | Firebase | AI Solutions | Figma | Adobe Suite (Illustrator, Photoshop, Premiere Pro, After Effects) Canva Pro | AutoCAD | Motion Graphics & AI Video | Digital Marketing | Content Writer | SEO/SMO I’m ready to take your project forward with precision, creativity and technical excellence. Feel free to share more details. I will prepare a customize plan for your exact needs. Best Regards Jagmohan Kumawat
₹300 INR in 40 days
0.0
0.0

Start with: "I would be an excellent fit for your project based on the quality and results you are looking to achieve. Next, mention a specific detail from the job post to show understanding of the clients needs. Emphasize keywords from the job post, such as "modern, polished, user-centric, streamlined, fully connected, and intelligently automated" While I am new to freelancer, I have tons of experience and have done other projects off site. I specialize in custom software development with a focus on building modern, polished, and user-centric solutions. Your requirement for a power dialer integration that seamlessly connects with your proprietary CRM aligns perfectly with my expertise. I have extensive experience in developing streamlined systems that are fully connected and intelligently automated. My skills in API integration, web development using React, and expertise in building resilient queue handling mechanisms make me well-equipped to deliver the solution you are looking for. I look forward to discussing this project with you further. Regards, Raees Miller
₹200 INR in 7 days
0.0
0.0

Hello Dear, I am Priyanka. I have strong expertise in WebRTC, OAuth2, Docker, and API Development, with proven experience building custom dialer solutions integrated directly into CRMs. Your requirement for a true power dialer with seamless CRM sync, role-based access, and real-time reporting aligns perfectly with my skill set. My Proposal Technology Stack: React.js dashboard, Spring Boot/PHP backend, WebRTC/SIP engine, MySQL for reporting, Dockerised deployment. Core Features: One-click calling, resilient queue handling, call recording, DTMF support, OAuth2 CRM integration, CSV/API reporting. Deliverables: Complete source code, Docker setup, API docs, demo video, and post-delivery support. Effort & Cost Estimate Development Timeline: 8–10 weeks (including testing & deployment). Estimated Effort: ~400–450 hours. Cost Range: $8,000 – $10,000 depending on advanced reporting and UI polish. I will ensure clean code, detailed documentation, and a demo against your CRM instance. Excited to collaborate and deliver a robust dialer that scales with your agency. Thank You, Priyanka Singh
₹250 INR in 40 days
0.0
0.0

Hello, I reviewed `Custom Power Dialer Integration Build` and can deliver it with a production-ready workflow and acceptance evidence. I focus on fast, testable delivery and transparent milestones. Scope baseline: Definition of Done for: Custom Power Dialer Integration Build - Deliver API integration with auth, retries, and error handling - Include contract examples and response validation - Provide usage docs and verification steps Execution plan: requirement confirmation -> implementation -> tests -> delivery package. Milestones: Day 1 alignment, mid-build checkpoint, final handover. Quoted price: $460.00 Estimated timeline: 7 days Client-fit note: your current rating (4.5/5) indicates a structured collaboration style. Best regards, AI Delivery Studio
₹460 INR in 7 days
0.0
0.0

Hello, I am an expert in CRM and full-stack web application development with experience in API integrations, OAuth2, WebRTC, SIP calling flows, Docker deployment, and reporting systems. I recently developed a CRM dashboard and, if you want, I can share a demo video. I can build your power dialer with real-time CRM syncing, queue management, call recording, reporting, and role-based access. Estimated timeline: 5–7 weeks depending on final workflow and calling infrastructure. I can also provide complete source code, deployment setup, API documentation, and post-delivery support.
₹400 INR in 40 days
0.0
0.0

We’ve worked on a project with a very similar scope, giving me strong insight into delivering quality results efficiently. I understand the importance of a clean user-friendly UI for high-end customers. I propose developing a custom power dialer integrated seamlessly with your proprietary CRM, leveraging REST API for real-time data sync. With features like simultaneous line management, SIP/WebRTC calling, and detailed reporting, we ensure optimal performance. Let's chat about your project and walk away with a free consultation. Regards, Nabeel Ismail
₹200 INR in 7 days
0.0
0.0

Hello. I’m a dedicated and results-driven freelancer from South Africa with a strong focus on delivering high-quality work that helps clients achieve real results. I take the time to fully understand each project’s goals, communicate clearly throughout the process, and provide solutions that are both professional and reliable. Your project for a custom Power Dialer Integration aligns perfectly with my expertise. I excel in adaptability, ensuring a professional and user-friendly system. With experience in integrated systems and automation, I guarantee a hard-working approach to meet your needs. While I am new to Freelancer, I have tons of experience and completed projects off-site. I’m confident I can help you build a polished, high-converting system that supports your business goals. I’d love the opportunity to discuss your project further and see how I can contribute. Regards, Byron Walbrugh
₹200 INR in 7 days
0.0
0.0

Hi! I’m a Senior Full-stack Developer (6+ years). My workflow is all about efficiency and making sure the tech side serves your business goals perfectly. I have worked independently on all of my projects and owned the full development cycle end-to-end from architecture to release and post-launch improvements. Why work with me? ?6 Years of Experience: From complex B2B marketplaces to AI-driven automation. ?Full Tech Stack Ownership: I handle everything from UI/UX implementation to DevOps (Docker, CI/CD, GitHub Actions). ?Quality First: I use Jest, Detox, and rigorous debugging to ensure a seamless user experience. ?Communication: Fluent English and available for sync-ups during your business hours. ?I am ready to start immediately and can provide a high-level audit of your current architecture during our first call. When can we discuss further?
₹250 INR in 40 days
0.0
0.0

I have reviewed your requirements and understand the need for a reliable Power Dialer integrated with your CRM. I can develop a clean and functional system with automatic queue handling, call tracking, CRM syncing, reporting, and a user-friendly dashboard. I focus on performance, usability, and smooth integration, and I can provide documentation, deployment support, and testing before final delivery.
₹200 INR in 40 days
0.0
0.0

Hi, Your project is a strong match for my background. I have 16+ years of experience building scalable SaaS platforms, real-time systems, APIs, workflow automation tools, and enterprise web applications using React, Node.js, TypeScript, Python, PostgreSQL, and cloud infrastructure. What you need is a production-ready outbound calling platform deeply integrated with your proprietary CRM, and I understand how critical queue stability, real-time syncing, and efficient agent workflows are for a power dialer environment. For this project, I would build a clean and maintainable architecture Core functionality would include: • One-click outbound calling • Automatic power dialing queue flow • Parallel session management • SIP/WebRTC with DTMF and call recording • CRM activity syncing and disposition handling • Admin/supervisor/agent roles • Real-time reporting dashboards • Reliable retry and queue recovery logic I’d also be happy to discuss your CRM API structure, telephony provider, concurrent agent volume, hosting environment, and reporting requirements. Looking forward to discussing the project further. Euler
₹250 INR in 40 days
0.0
0.0

Hello! I see you need a true power dialer built from the ground up and wired directly into your proprietary CRM, allowing agents to click once and automatically work through a call queue at a fixed cadence while posting every outcome, call recordings, and disposition codes back to your CRM in real time. My approach is to build a SIP or WebRTC based calling engine with a React dashboard for agents and supervisors, implement OAuth2 authentication against your CRM’s REST API, create a resilient queue handler that pre‑fetches contacts so agents never wait, and then Dockerise the entire solution so deployment is straightforward. I have built a similar power dialer for a sales team that processed over five thousand calls per week with live metrics and call recording, integrated a WebRTC dialer with a custom CRM using OAuth2, and developed a queue management system that reduced agent idle time by sixty percent. To give you an accurate effort estimate and fixed cost, could you share the average number of concurrent agents and calls per hour your CRM needs to support?
₹220 INR in 40 days
0.0
0.0

Having extensive experience in mobile app development, particularly with technologies like PHP, I can confidently say that I'm adept at building robust and scalable solutions tailored to meet specific business requirements. And your power dialer integrated with your proprietary CRM is no exception. In terms of the technology and framework, I recommend going with Django as it provides a solid foundation for implementing your REST-style API. For the web dashboard, React would be a great choice to give you the desired real-time metrics and data visualization capabilities while ensuring efficient call handling. As for cost, my approach is always to effectively manage the budget without compromising on quality. I'd be happy to discuss more details so that we can chalk out a comprehensive estimate that suits your needs. With me, you can also expect clear communication, consistent updates, prompt delivery, and continued support after the project is completed. Let's get started enhancing your sales process through this power dialer integration!
₹251.11 INR in 40 days
0.0
0.0

This Project caught my eye, so I had to reach out. Your need for a custom power dialer seamlessly integrated into your CRM aligns perfectly with my expertise. New to Freelancer, yet backed by over 10+ years of crafting sleek web, game, and brand solutions. Let’s create something exceptional together. I have a proven track record in developing user-friendly and efficient dialer systems that automate call processes, integrate seamlessly with CRMs, and provide real-time insights. My experience with RESTful APIs, OAuth2 authentication, and React for dashboards makes me well-equipped to deliver the solution you require. I would love to chat more about your project! Regards, Marco Agrela
₹200 INR in 7 days
0.0
0.0

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