Essential Skills - English and Finnish (high level of both written and spoken). A good understanding of both Android and iOS mobile apps.
1) Customer support - This involves responding to customer emails via our support software. Respond to all reviews on the App Store & Play Store. This is a daily task which would take around 2-3 hours per day. We will provide all the necessary support for this role. Software training will be provided and regular video calls can be arranged for additional support. All communication with users is written (no phone-calls are required).
2) Ad-hoc translations We are constantly improving the App and adding/changing features so help with translations is required. These requests are normally very short and should take about 30 minutes a week in total.
37 freelancere byder i gennemsnit £19/time for dette job
Hi, I am available to provide you customer support for the App Store & Play Store reviews reply. My English communication is good and i done similar job in past. Feel free to contact me. Thanks,
Good day! My name is Pauliina and I am a native Finnish freelancer. I got interested in your project and I would like to assist you! I am looking forward to hear more about this project! Kind regards Pauliina
Hi, I am ready to provide you daily support for 2-3 hours and even more if requirement. Shall we discuss the process and deal to work together for long term ?