Android IVR Support App

@iamamitgupta1994

Namaste, I would love to support you in developing your custom Android-based IVR and customer support application tailored to your organization. With extensive experience in building robust backend systems, mobile applications, and cloud-integrated solutions, we can build a seamless, secure, and easy-to-maintain platform that meets all your routing and analytics requirements. Key Solution Highlights Custom IVR & Audio Routing: Automated greeting and speech-to-text or DTMF-based multi-level menu navigation for instant self-service and smart call routing. Dynamic Dashboard: Intuitive web-based and mobile-friendly control panel for non-technical staff to update prompts, manage FAQs, and review comprehensive call analytics. Cloud Integration & Security: Secure cloud storage for call recordings with on-demand download options and encrypted data handling compliant with Google Play standards. Agent Hand-off & Multi-Channel Support: Seamless live call transfer, SMS/email dispatch integration, and a clean APK optimized for Android 8.0 and above. Freelancer Profiles: https://www.freelancer.com/u/iamamitgupta1994 https://www.freelancer.com/u/KavyaTechNepal Best regards, Amit Gupta

@pinkeegupta

Hi I will be able to help you. Please message me so that we will have detail technical discussion. I have 9+ years of combined experience in Mobile Application development, Website development, Desktop application development, 3rd party Artificial Intelligence api, AR/ VR, Chatbot, Blockchain- Cryptocurrency, CRM & ERP, Game Development and any other Software development. Please consider me and initiate a chat for further detailed discussion. Regards, Anju Logical Soft Tech Pvt Ltd, Indore(M.P)

@crtvecode

Creating an IVR app like Superfone custom to your needs involves making sure that those automatic flows are intuitive and effective. I’ll focus on building the menu options to guide callers smoothly, allowing them to get answers, record complaints, or just request information easily. I’ll also implement a user-friendly dashboard for managing prompts and analytics, along with secure cloud storage for recordings. And I can complete the work upfront, you can test the finished app before any payment or award. You’ll only create the milestone once you’re satisfied with the results. My bid for this project is 24999 INR, and I'm ready to start immediately. Rajavel - Android app developer with a focus on IVR solutions, I’ve been doing this for a while now and really enjoy creating customized applications.

@mahads31

As an experienced developer, my expertise lies in crafting dynamic and impactful mobile applications, making me the perfect fit for your Android IVR Support App. I have an in-depth understanding of API development and mobile app construction, which aligns perfectly with your project requirements. With competitors like Superfone IVR in mind, I know the present market demands as well as the challenges that lie ahead. Rest assured, I am up for the challenge! Furthermore, my skills extend beyond mere technical proficiency - I am adept at converting complex requirements into streamlined, user-friendly solutions that prioritize not just functionality but also seamless user experience. Your project needs a system that is easy to maintain by non-technical personnel and compatible with Android 8.0. Luckily, these are tasks I'm not only competent in but excel at. Choosing me means you are hiring a long-term technology partner who will implement a reliable system designed for lasting success. From a smooth IVR flow to incorporating analytics on an intuitive dashboard, providing secure cloud storage and ensuring compliance with Google Play's standards – I am ready to bring your vision to life with precision and efficiency. Together, let's create an app that revolutionizes your customer-support workflow!

@technologiesit

As an experienced Full Stack Developer with expertise in API Development and Java, I believe my skills are perfectly aligned with your Android IVR Support App project. My 8+ years of software development experience have honed my ability to understand and solve complex business problems, which is essential for building a streamlined solution that seamlessly integrates into your customer-support workflow. I have also successfully delivered over 200 projects, many of which involved tailoring IVR apps to unique business needs. I'm well-versed in the development of smooth, automated call flows, plus branching systems that give callers efficient access to the information they need. Moreover, my understanding of Java, Android 8 and above, as well as Google Play compliance checks ensures that the app I develop for you will run smoothly and meet all the necessary requirements. Lastly, my commitment to long-term support means I not only provide a functional product but also a partnership throughout the life of the app. Your non-technical staff wouldn't have to worry about maintenance difficulties since I'll ensure everything is kept easy-to-maintain. So let's partner today to create an exceptional IVR support app tailored perfectly for your organization!

@ammarahmed20

As a seasoned developer, with a vast experience across multiple sectors including API and Mobile App Development, I am confident in my ability to create an impactful and tailored Android application for your customer support workflow. I have not only built AI agents and automation systems, but I also have real-world experience deploying them in over 40 productions sites. Through my work on voice agents booking calls and chatbots handling support service 24/7, I understand the importance of having an IVR system that guarantees efficiency and user satisfaction. My portfolio is proof that I ensure smooth hand-off to a live agent if required, making sure that the caller's needs are prioritized and addressed without any delay. Moreover, Cloud storage has always been quintessential in my projects' functionalities, so setting up secure storage for recordings and managing downloadable files would be second nature. Finally, it's worth mentioning that not only will you experience a top-notch finished APK adhering to your Android version requirements, but I will also provide a comprehensive documentation to enable your non-technical team members with easy maintenance. Don't let your customers drown in waiting for human operators or inefficient systems; let me transform your customer-support workflow into a streamlined process that generates customer delight.

@guptakishan805

As a seasoned developer with over 5 years of industry experience, specializing in Android and mobile app development, I am confident that I have the proficiency needed to craft an exceptional Android IVR Support App for your organization. My knowledge and skills extend to Java, API development, and Asterisk PBX, crucial aspects that align seamlessly with the tasks your project demands. Throughout my career, I have built various applications similar to what you are seeking for high-profile clients and have garnered expertise in streamlining user experiences through spoken menus, enhancing automated workflows, creating secure cloud storage solutions, and generating detailed analytics reports. I understand the importance of not only achieving functionality but also absolute reliability. Thus, nonpareil quality in any development cycle is not just desirable but routine for me. With clear communication as my cornerstone, this guarantees cohesive implementation and a powerful IVR app that meets your needs efficiently. With me at the helm of this project, be prepared to receive a cutting-edge Android app that ensures customers can effortlessly reach the right information or person without waiting on a human operator.

@KarthikTechCon

Hi, I’m Karthik with 15+ years of experience in mobile app development. I can create your custom Android IVR support app tailored to your organization’s workflow. Key deliverables: - Automatic IVR Flow: Engaging greetings and dynamic menu options. - Branch Functionality: Quick access to FAQs, complaint recording, and info requests via SMS/email. - Intuitive Dashboard: Easy updates for menu prompts and analytics review. - Secure Cloud Storage: Safe recording storage with on-demand download options. - Live Agent Handoff: Seamless transition to an operator when needed. I will ensure that the app runs on Android 8.0+, meets Google Play compliance, and is user-friendly for your staff. I look forward to receiving your scripts and assets to kick off the project. Let’s make this a success! Best, Karthik

@Mayanks010

Hi, Thanks for sharing your project. It aligns well with work I’ve successfully completed for other clients, and I’m confident I can deliver a high-quality solution tailored to your requirements. Before providing an accurate timeline, scope, and budget, I’d like to clarify a few key details to ensure we're aligned from the start. Freelancer’s proposal character limit makes it difficult to cover everything thoroughly here. If you're available, let's connect via chat. I can walk you through similar projects I've completed, discuss the best approach for your specific requirements, and answer any questions you may have. Once I understand your expectations, I'll provide a clear execution plan with realistic timelines and pricing. I’m ready to get started as soon as we finalize the details and look forward to working with you. Best regards, Mayank Sahu

@mikes126

Build the Android app for Android 8.0+ with a simple staff dashboard and secure authentication. Configure Asterisk IVR to greet callers, process keypad/spoken choices, route calls, and transfer to agents/external numbers. Implement FAQ and information-request branches, including complaint recording and escalation workflows. Connect SMS/email APIs so requested information can be delivered automatically. Store call recordings securely in cloud storage with controlled access and on-demand downloads. Add call logs and analytics such as call volume, menu selections, transfers, complaints, and outcomes. Build APIs between Android, Asterisk, database, cloud storage, and notification services with proper security. Test call flows, recording, transfers, permissions, failure handling, and Android 8.0+ compatibility. Prepare the release APK/source code and ensure the application follows Google Play requirements.

@InvenzoDigital

Hi, I can build your Android IVR application with a simple dashboard and automated customer-support workflow. I have experience with **Android apps, IVR/call flows, API integrations, cloud storage, automation, and admin dashboards**. I can handle the complete flow including: * Automated IVR menus & call routing * FAQs, complaints & information requests * SMS/email notifications * Live-agent/external number transfer * Call recordings & secure cloud storage * Admin dashboard and call analytics * API/webhook integrations * APK + complete source code I’ll make sure the app is reliable, easy for non-technical staff to manage, and compatible with **Android 8.0+**. I’d be happy to review your existing scripts and menu structure and turn them into the complete working solution. Best: Munawar

@jagsimranjit

With over five years of professional experience, I bring to the table a strong background in mobile app development, including expertise in working with Android 8.0 and above. My understanding of responsive UI and UX design will help me create a user-friendly interface for your IVR support app that aligns with your branding assets and is easily navigable for your non-technical staff. Moreover, my skills in using AI workflows to prototype efficiently complement your need for a smooth IVR flow that routes callers effectively through spoken menu options. I am comfortable handling cloud storage and secure file transfers, which will be essential for storing IVR recordings, making them downloadable on demand, and sending detailed information via SMS and email upon request. I understand the importance of analytics in such applications, so you can rely on me to build an intuitive dashboard where you can easily update menu prompts and access valuable call analytics. By leveraging my 'vibecoding' approach, I will be able to deliver an APK that not only complies with Google Play's standards but will be also optimized for performance. I look forward to the opportunity to bring your vision of a tailored Android IVR support app to life in a practical and efficient manner.

@prachia77

Hi, I have reviewed your requirement for an Android IVR support app with automated call routing, complaint handling, SMS/email information delivery and live-agent transfer. The key is to keep the caller flow simple while making the backend easy for your staff to manage. I can develop the Android app with Java/Kotlin and integrate it with Asterisk PBX and APIs for IVR routing, call handling, recordings and notifications. The admin dashboard can manage IVR prompts/menu flows, review call analytics and securely access recordings. Role-based access and secure cloud storage can also be included. I’ll structure the system so your team can update prompts and menu options without modifying the application code. The app will be tested for Android 8+ compatibility, call-flow reliability and Google Play requirements before delivery. I can also provide complete source code, deployment documentation and post-delivery bug support. Please share the existing IVR flow/menu tree and confirm your preferred Asterisk/cloud setup so I can suggest the exact architecture, timeline and fixed cost. Best Regards Prachi Webix Infotech

@zuaibahmedd

As a seasoned Full Stack Developer and Android App Specialist with over 5 years of experience, I believe I have the know-how and the technical capabilities to turn your vision of an efficient Android IVR Support App into a reality. I have extensive experience in Java and have developed numerous Android applications that closely resemble what you're looking for. Additionally, my background in AI Agent and Workflow Automation would be a great asset for this project. It would enable me to build you an app that not only perfectly matches your organization’s customer support workflow but also keeps improving on its own through data analytics. I am committed to building dependable solutions that streamline processes, reduce manual work, and improve efficiency, which aligns perfectly with the core goal of this project. With my skills in API development and integration, I can also guarantee smooth integration with your existing systems and secure cloud storage for recordings. So, let's get started! Choose me for this project and let's create a solution that not only meets but exceeds your expectations.

@ujjwalmahar01

I can build this using the Android SDK and integrate it with an Asterisk PBX backend to handle the telephony and IVR logic. We will use a secure cloud storage bucket for your call recordings and a clean dashboard for your team to manage menu prompts. I have extensive experience building robust mobile applications that require complex backend communication and media handling. Since you already have the menu trees and branding, we can focus on the core integration and the admin dashboard immediately. A few questions to better understand the scope: Q1 - Which telephony provider or SIP trunking service are you currently planning to use for the call routing? Q2 - Should the dashboard for updating prompts be a separate web interface or a restricted section inside the Android app itself? Q3 - Do you have an existing SMTP server or SMS gateway provider for the automated information delivery? I am ready to start on the architecture as soon as you share the menu scripts.

@tamannarajput18

Hi, I’d be happy to develop your Android-based IVR and customer-support application. I understand the goal is to create a simple, reliable system that automatically guides callers to the right information, records complaints, sends requested information via SMS/email, and smoothly transfers callers to live agents when needed. I can build the complete solution, including: Automated IVR menus and call routing FAQ and self-service information flows Complaint recording and escalation SMS/email information requests Live-agent and external-number transfers Secure cloud storage for call recordings Admin dashboard for managing prompts and reviewing call analytics On-demand recording/file downloads Android 8.0+ compatibility Google Play compliance and production-ready APK Clean, maintainable source code and documentation Once you provide the sample scripts, menu structure, and branding assets, I can structure the application around your exact workflow and make the admin experience easy for non-technical staff to manage. I’m ready to discuss the technical approach, timeline, and milestones and can get started immediately. Best regards, Tamanna

@abhilashr53

You need a production-ready Android IVR app that replaces human call routing with an intelligent, self-service system handling FAQs, complaint recording, information dispatch, and live-agent handoff, all managed through a non-technical admin dashboard. That is exactly the kind of end-to-end telephony product I build. Here is my approach. The Android client will use Twilio or Vonage for programmable voice, giving you reliable call routing, DTMF key detection, and SIP-based live-agent transfer without reinventing the wheel. The backend will be Node.js with a REST API, backed by Firebase or AWS for secure cloud recording storage with on-demand download. The admin dashboard will be a lightweight React web panel where your staff update prompts, rebuild menu trees, and read call analytics without touching code. I will configure SMS and email dispatch through Twilio and SendGrid respectively. The APK will target Android 8.0 and above, follow Play Store policies, and ship with source code and developer documentation. Risks I am already accounting for: telephony latency on low-bandwidth devices, GDPR-aligned recording consent prompts, and Play Store audio-permission compliance. Your existing scripts and menu trees will accelerate Phase 1 significantly. Realistic timeline is six to eight weeks across design, build, testing, and deployment. Which telephony provider are you currently leaning toward, or would you like a recommendation based on your call volume?

@anas389

Hi, I can build this Android IVR/customer-support solution around your existing scripts, menu trees, and branding. I can develop the Android app with a cloud-based backend for IVR routing, FAQs, complaint recording/escalation, SMS/email information requests, live-agent call handoff, secure recording storage, and downloadable files. I’ll also include a simple dashboard where your staff can manage prompts/menu flows and review call analytics without needing technical knowledge. The app will target Android 8.0+, with secure authentication, proper API handling, recording access controls, error handling, and testing for the main call flows. I’ll provide the APK, complete source code, setup documentation, and deployment guidance, while keeping Google Play requirements in mind. Q1. Which telephony/IVR provider do you currently use, or should I recommend one such as Twilio/Telnyx? Q2. For SMS/email requests, do you already have preferred providers/accounts? The budget and payment terms can be discussed and mutually finalized after reviewing the complete requirements and scope of work. Thank You!

@GenomyR

Good day, I can develop and integrate your Android IVR Support App cleanly using Flutter / React Native Mobile and AI & LLM Integration, built for robust rate-limiting, error handling, and low-latency responses. My delivery approach: 1. Stage 1 (50% Milestone): Model pipeline architecture, prompt/schema definitions, and sandbox API integration within 2-3 business days. 2. Stage 2 (50% Milestone): Guardrails testing, response streaming UI, and production deployment with full documentation. Which specific LLM provider or external APIs will this system interface with? Best regards, Tumisang