E-Commerce Manager - Multiple Online Platforms

Title: Full-Time E-Commerce Manager for TikTok, Shopee, Lazada & Facebook – Multi-Account Growth Specialist ⸻ Job Description: I am the owner of BrandFactory, a custom printing and apparel production company under TranceOn Sdn Bhd in Malaysia. We specialize in custom T-shirts, polos, shorts, and uniforms, powered by our in-house DTF printing, embroidery, and silkscreen production facility. Our operations run across TikTok, Shopee, Lazada, and Facebook, with two main sales models: • Custom Print / Print-on-Demand (POD): 2 accounts per platform focused on B2B and B2C custom orders. • Ready-Design Direct Sales: 4 accounts per platform selling our in-house ready designs under the BrandFactory brand. We are scaling aggressively and need a full-time e-commerce manager to handle strategy, operations, and optimization so I can focus on production and backend efficiency. ⸻ Your Key Responsibilities Account & Operations Management • Manage all TikTok, Shopee, Lazada, and Facebook accounts daily. • Ensure smooth order processing, accurate stock sync, and up-to-date listings. • Conduct daily market research and upload new trending designs using tools like Canva, Kittl, and other design marketplaces. Advertising & Scaling • Plan, launch, and optimize ads daily across TikTok GMV Max, Shopee Ads, Lazada Ads, and Facebook Ads Manager. • Analyze ad performance to scale campaigns with the highest ROI. • Build a strategy to reach: • 1,000+ pcs/day within the first month • 3,000+ pcs/day within 3 months (adjustable based on performance and data). Creative & Content Coordination (Updated) • Take full ownership of creative and content planning for all platforms. • Generate fresh video and image ideas daily using AI and modern creative tools. • Produce, edit, and post optimized content every day to boost engagement and sales. • Monitor performance data to refine creative strategies weekly. Tracking & Reporting • Maintain daily dashboards for sales, ad spend, ROAS, and performance trends across all platforms. • Provide weekly reports with actionable recommendations. Customer Service Support • Work with the customer service team to ensure fast responses and excellent ratings on all platforms. ⸻ What I Provide • Full access to all accounts and data. • A dedicated customer service team for smooth operations. • Complete backend support for production, packaging, and delivery. ⸻ What I Expect from You • Hands-on daily management of all platforms (TikTok, Shopee, Lazada, Facebook). • Expertise in ad strategy, optimization, and scaling. • Daily updates with proactive solutions for operational or advertising challenges. • Commitment to high-volume, consistent, and scalable growth. ⸻ Requirements • Proven experience managing TikTok Shop, Shopee, Lazada, and Facebook accounts with measurable results. • Deep knowledge of TikTok GMV Max Ads, Shopee Ads, Lazada Ads, and Facebook Ads Manager. • Creative skills to produce engaging content using AI tools and automation. • Strong skills in data analysis, organization, and leadership. • Full-time availability with daily communication and reporting. ⸻ How to Apply Please include: 1. Examples of past results (screenshots, portfolio, or case studies). 2. Your plan for managing and scaling multi-account operations. 3. Your expected monthly salary and availability.

Project ID: 39730314