
Closed
Posted
I run a busy-but-small video game console repair shop and need a dependable voice on the line for roughly 3–8 hours spread across the week. All calls—both those that ring in and the short follow-up calls you place—arrive through our toll-free 800 system and are forwarded directly to your mobile phone, so you can work from anywhere. Here’s the flow: when a customer rings, you follow the provided script, capture the needed details, and immediately note the interaction on the appropriate Trello card. When a repair reaches the “authorization needed” stage, you place an outbound call (again with a script in hand) to secure approval and update the same card before moving on. That’s it—no selling, no troubleshooting, just clear, warm communication and tidy records. To fit in smoothly you’ll need: • A calm, professional phone manner and fluent, easily understood English • A smartphone or landline that can accept forwarded calls from our cloud PBX • Enough daily availability to answer or return calls promptly during business hours Success for me is simple: customer questions are answered, authorizations are obtained, and every Trello card shows an up-to-date note after each call. If you’re organized, friendly, and can stick to a script, this should be an easy side gig you can weave into your day. Let’s keep gamers happy together!
Project ID: 40384585
11 proposals
Remote project
Active 28 days ago
Set your budget and timeframe
Get paid for your work
Outline your proposal
It's free to sign up and bid on jobs
11 freelancers are bidding on average $19 USD/hour for this job

As a project management-oriented business with an emphasis on streamlining processes and maximizing efficiency, Zayer Tech is poised to optimize your call support needs, bringing a wealth of skills and expertise that align perfectly with this role. Merging our extensive experience in documentation, process automation, and time management, we can ensure that every customer query is noted meticulously on the Trello card and answered promptly and cordially in line with your script. Ultimately, selecting Zayer Tech means entrusting your call support operations to dedicated professionals committed to consistency and adherence to scripts at all times while providing a warm customer interaction. We are excited about the potential of working with the video game console repair shop and contributing to its operational success. Embrace quality; choose Zayer Tech for dependable support. Let's embark on this journey together!
$20 USD in 40 days
7.3
7.3

My extensive experience and comprehensive skill set make me ideally suited for your video game console repair shop's call support role. With over 15 years in project management and virtual administration, I possess strong organizational, communication, and time management skills necessary to handle your customers' needs efficiently. Lastly, as your project entails the need for daily availability during business hours, my ability to prioritize tasks with meticulous attention-to-detail aligns perfectly with what you seek. By putting my skills to work, I will ensure timely updates on Trello cards post-calls, effective authorization obtainment and consistent adherence to scripts. Can’t wait to keep your customers happy together!
$20 USD in 40 days
6.8
6.8

With my solid expertise in administrative support and extensive experience in data entry, I am confident that I can provide the efficient and reliable call support your video game console repair shop needs. My top-notch organizational skills combined with my fluency in English will ensure that all customer inquiries are promptly and satisfactorily addressed. As a software engineer, I grasp complex systems quickly, and this proficiency extends to cloud PBX systems as well. Your calls will be forwarded reliably to my mobile phone or landline without any disruption, allowing me to maintain clear and warm communication with your customers as per your provided script. Moreover, I believe my technical savvy can also greatly contribute to the job other than just sticking to a script. I can assist you in maintaining important records on Trello, using email to efficiently update progress reports, or handling any other non-technical tasks that are essential. Partnering with me will make sure that your customers receive excellent service while you focus on what you do best – repairing game consoles! Let's work together to keep gamers happy!
$20 USD in 40 days
5.9
5.9

I am interested in supporting your repair shop as a reliable call handler. I have experience managing inbound and outbound calls, following scripts carefully, and keeping records accurate and up to date. I am comfortable using tools like Trello to log interactions immediately after each call. My communication style is calm, clear, and professional, and I speak fluent English that is easy to understand. I have a dependable phone setup and can respond promptly during business hours. I am organized, detail oriented, and able to handle customer interactions smoothly while maintaining a friendly and helpful tone at all times. Kind Regards Christine
$20 USD in 40 days
1.4
1.4

Hi there, Are you looking for someone reliable to handle your customer calls and keep track of interactions on Trello? I can help with that! With years of experience in customer support, I excel at following scripts with a warm and professional demeanor. I’m organized and detail-oriented, ensuring that every call is documented properly and all customer questions are addressed promptly. My phone setup can easily accept forwarded calls, allowing me to work from anywhere. I understand how important it is for your repair shop to maintain clear communication and accurate records. I’m available to take calls whenever needed, providing seamless support to keep your operations running smoothly. Let’s keep your customers satisfied and happy together! Best, Kingtechsol_M.
$18 USD in 40 days
0.6
0.6

I’m a calm, clear communicator with fluent English and a professional phone manner. I’m comfortable accepting forwarded calls from your PBX to my mobile and can cover 3–8 hours weekly during your business hours. I’ll follow your scripts precisely, capture customer details, log every interaction in Trello, and make outbound authorization calls as needed. I’m organized, friendly, and detail‑oriented—no selling or troubleshooting needed, just reliable notes and happy customers. Let’s keep those gamers happy. I’m ready to start immediately.
$20 USD in 40 days
0.0
0.0

Hello, I came across your project and I’m very interested in working with you. I have experience in handling similar types of tasks and I always focus on delivering high-quality results within the given time. I understand your requirements and I can assure you that I will complete the work efficiently and according to your expectations. I am detail-oriented, reliable, and open to revisions to make sure you are fully satisfied. If needed, I can also provide samples or do a small test task. Let’s discuss your project further so I can start working on it right away. Looking forward to your response. Thank you.
$20 USD in 40 days
0.0
0.0

I’d love to support your video game console repair business by being a dependable and professional voice for your customers. I understand that your priority is clear communication, quick response times, and accurate tracking, and that’s exactly where I can help. How I’ll Support Your Workflow Answer incoming calls via your toll-free system with a calm, friendly, and professional tone Follow your script precisely to capture all required customer details Update Trello cards immediately after each interaction to ensure records stay clean and up to date Make outbound calls for repair authorization using your script and document outcomes clearly Ensure no missed follow-ups—every interaction is logged and actionable Why I’m a Good Fit Strong communication skills with clear, fluent English Experience handling structured workflows and maintaining organized records Comfortable working with tools like Trello and cloud-based systems Reliable availability and quick response mindset during business hours Detail-oriented—nothing slips through the cracks I appreciate how streamlined your process is—this makes it easy for me to integrate quickly and start adding value from day one. I’m available for 3–8 hours per week and can align with your required schedule. Let’s work together to keep your operations smooth and your customers happy.
$15 USD in 40 days
0.0
0.0

Nairobi, Kenya
Member since Mar 12, 2026
₹750-1250 INR / hour
$15-25 USD / hour
$2-8 AUD / hour
₹750-1250 INR / hour
€250-750 EUR
$25-50 USD / hour
€30-250 EUR
$30-250 USD
€6-12 EUR / hour
$30-250 USD
€750-1500 EUR
₹750-1250 INR / hour
₹600-1500 INR
$250-750 USD
$250-750 CAD
$750-1500 CAD
€12-18 EUR / hour
$15-25 USD / hour
$30-250 USD
$10-30 USD