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I need a proactive virtual assistant to take over the daily task of responding to emails that come into my main business inbox. Your focus will be full-cycle email management—specifically drafting and sending timely, well-written replies that reflect our brand’s tone and resolve enquiries without escalation. Scope of work • Log in to my Gmail workspace twice per day (morning and late afternoon in my time zone) • Read, prioritise, and craft clear responses using templates I’ll provide, tweaking language when a personalised touch is required • Flag anything that needs my direct input, then circle back once I’ve added notes so the conversation closes out • Keep a running spreadsheet of common questions so we can refine or add templates over time Acceptance criteria • All incoming messages receive a first response within 24 hours, Monday–Friday • Grammar, spelling, and tone stay consistent with the samples I supply • A brief end-of-day summary highlights urgent items, outstanding follow-ups, and wins While organising the inbox or filtering spam could become future add-ons, right now the core deliverable is confident, on-brand email replies that lighten my workload and keep clients smiling.
Project ID: 40584192
12 proposals
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Active 7 hours ago
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12 freelancers are bidding on average ₹900 INR/hour for this job

Warm greetings, I have carefully read your job description and believe my experience is a good match for this role. I have over ten years of experience working as a Virtual Assistant for U.S. and Canadian clients. A large part of my work has involved professional email communication, customer support, and responding to client enquiries while maintaining a consistent brand tone. I am comfortable following response templates, personalizing replies when needed, identifying messages that require escalation, and keeping accurate records in spreadsheets. I also have experience working with Gmail, Google Workspace, customer support platforms, and collaborating with international clients. In addition to Freelancer.com, I have successfully worked with clients on other freelancing platforms as well. I am reliable, detail-oriented, and can check the inbox twice daily to ensure timely responses and provide clear end-of-day summaries when required. I am available to start immediately and would be happy to support your business long term. Thank you for your time. I look forward to hearing from you. Best regards, Mahbub
₹750 INR in 40 days
3.9
3.9

With over a decade of experience in the digital world, my team and I have developed the expertise necessary to efficiently tackle your email management needs. Our excellent command of English ensures that we always produce well-written, grammatically-accurate responses, appropriate conversational flow and impeccable tone - important aspects for reflecting your brand identity. Furthermore, our experience with HTML, CSS and PHP indicates our ability to adapt and use any template you provide in a skillful way. Having honed our skills over the years within Freelancer, we have an unmatched understanding of virtual assistance which makes us an ideal choice for this task. We possess good organisational skills and creating a working database to refine templates as time goes on will not be an issue. Our delivery will always consist of comprehensive daily summaries indicating which items demand immediate attention and those that necessitate follow-ups, allowing for effective prioritization on your part. Hiring my team means lightening your workload without compromising quality or efficiency; keeping both you and your clients pleased.
₹750 INR in 40 days
3.4
3.4

Hi, I can manage your Gmail inbox twice daily, craft professional, on-brand replies using your templates, and ensure every email receives a response within 24 hours on weekdays. I'll personalize responses where needed, flag messages requiring your input, maintain a spreadsheet of common inquiries, and provide a concise end-of-day summary of urgent items and follow-ups. I'm organized, detail-oriented, responsive, and available to start immediately. I look forward to supporting your business. Best regards, Adil
₹750 INR in 40 days
1.0
1.0

Hi, I can look into your emails and can draft your emails very professionally using the templates you provide, while also adding a personalized touch whenever necessary to mirror your brand's voice. I may not have out-and-out experience in email response management, but as an experienced coder, I have a proven track record of meticulousness and adherence to details to ensure efficient project deliveries. Applying these skills would enable me to keep a comprehensive record of common questions and complaints in a well-organized spreadsheet, that will help us improve our templates and provide more accurate responses over time. My approach will consist of logging into your Gmail workspace twice daily (in your time zone) putting through reliable, error-free, and concise responses within 24 hours on weekdays. With my diversely honed skill set including data entry, I can further assist in filtering out spam and organizing your inbox in an optimal manner if that's an avenue you'd like to explore in the future.
₹750 INR in 40 days
0.0
0.0

Hi there, I understand you need a proactive virtual assistant to manage your Gmail inbox twice daily and handle client emails from start to finish. I will read and prioritize messages, send timely replies using your templates, personalize when needed, flag anything that needs your input, and keep a log of common questions to help refine responses. My goal is to respond within 24 hours Monday to Friday and maintain your brand tone so clients feel supported while you focus on other work. I have experience in virtual assistance, customer support, email management, and content writing. I am comfortable using Gmail workspace, drafting professional emails, and keeping consistent grammar and tone. My process is simple: check and triage the inbox, reply using your templates, escalate items to you when needed, follow up once you add notes, and send a brief end-of-day summary of urgent items, pending tasks, and wins. I am organized, detail-oriented, and good at tracking information in spreadsheets. You will get reliable, on-brand communication and a lighter workload. I work independently, communicate clearly, and I am proactive about improving templates over time. I would welcome a short trial so you can see how I handle tone, speed, and follow-ups before we commit long term. Warm Regards Adesuwa
₹1,250 INR in 40 days
0.0
0.0

Hello, You're looking for someone who can take ownership of your inbox, communicate professionally, and ensure every client receives a timely, well-written response without creating more work for you. That's exactly the standard I work towards. I recently completed an inbox management project where I organized a busy Gmail workspace, created email templates, implemented labels and filters, and built a structured workflow for managing client communication efficiently. I understand the importance of maintaining a consistent brand voice, knowing when to personalize a response, escalating conversations that require your input, and following through until every enquiry is resolved. Keeping a record of recurring questions and providing concise daily updates is also something I value because it improves efficiency over time. If you're looking for someone reliable, detail-oriented, and able to become a trusted extension of your business, I'd be delighted to discuss how I can support you. Best regards, Goodness Onuoha
₹850 INR in 40 days
0.0
0.0

Hi there, I can take over your business inbox starting this week and make sure every email gets a timely, on-brand reply — with zero escalations to you unless absolutely needed. I’m an Assistant Manager with 3 years of experience handling high-volume client communication, SLA-driven responses, and compliance-sensitive email management. In banking, we respond to 50-80 client emails/day with the exact tone and accuracy you’re looking for. I believe I’ll be the best fit for this job.
₹1,000 INR in 40 days
0.0
0.0

LET'S MAKE SURE YOU ONLY BUILD THIS ONCE. Managing a busy inbox can feel overwhelming, especially when timely communication is crucial to maintaining client relationships. To ensure your emails reflect your brand's voice, I would implement a structured approach: promptly responding to inquiries, personalizing templates as needed, and keeping track of common questions for continuous improvement. Daily summaries would keep you informed without adding to your workload. With 5-star ratings for strong communication and fast response times, I prioritize building long-term relationships that foster trust and reliability. How would it feel to have a dedicated partner managing your email correspondence seamlessly? Best, Kurt
₹750 INR in 7 days
0.0
0.0

Hello ? I would be glad to take responsibility for your daily business inbox and ensure every client receives a clear, timely, and professional response. We have a presence in both the **United Kingdom and India** ???? and already support international clients with email communication, customer coordination, follow-ups, documentation, and virtual assistance. I can help with: ? Checking your Gmail inbox twice daily ⚡ Prioritising urgent and important enquiries ✍️ Drafting and sending polished, on-brand replies ? Personalising templates where needed ? Flagging messages that require your direct input ? Following up once your notes are received ? Maintaining a spreadsheet of recurring questions and responses ? Providing a concise end-of-day summary of urgent items, pending follow-ups, and completed tasks I understand the importance of protecting your brand tone, maintaining confidentiality, and ensuring that every incoming email receives a first response within 24 hours, Monday to Friday. I am proactive, organised, detail-oriented, and comfortable managing conversations from the first reply through to resolution. I am available to begin immediately and can adapt quickly to your templates, tone guidelines, and internal processes. ✅ Kind regards, **Abubakr** ?? United Kingdom | ?? India
₹750 INR in 40 days
0.0
0.0

I am currently a student based in London, UK with full availability. I have a Grade 7 in GCSE English and just completed my A-levels in Mathematics, Economics and Sociology. I am a native English speaker with perfect grammar and believe I am the best for this role. I hope you take me into consideration and I look forward to hear from you soon! Thank you.
₹1,000 INR in 40 days
0.0
0.0

Hi there! I can take over your daily email management immediately, ensuring your clients get fast, professional, and on-brand responses twice a day. Keeping an inbox clean, organized, and running smoothly is exactly what I do. Here is how I will deliver on your requirements: Twin Daily Check-ins - I will log into your Gmail workspace twice a day (morning and late afternoon in your time zone) to clear out pending messages. On-Brand & Template-Driven - I will master your provided templates, adding a personalized touch whenever needed to keep your clients happy and maintain flawless grammar. Flawless Execution - I will maintain your daily spreadsheet of FAQs to continuously optimize our process and deliver a quick end-of-day summary with highlights and urgent flags. 24-Hour SLA - Every message will receive a response within 24 hours, Monday to Friday. I am looking for a long-term collaboration and would love to eventually help you with inbox organization and spam filtering as we scale. Are you available for a quick chat via messages to align on your time zone and review your templates? Best regards, Filipa Otero
₹1,200 INR in 20 days
0.0
0.0

Hi, I would love the opportunity to support your business by managing your inbox with the same level of care and professionalism as if it were my own. My experience in operations and project management has taught me that timely communication builds trust. I have managed stakeholder communication, coordinated schedules, maintained documentation, tracked action items, and handled administrative responsibilities where accuracy and professionalism were essential. I understand that this role is more than replying to emails. It is about understanding your brand, communicating with empathy, prioritizing what matters most, and ensuring every enquiry receives a thoughtful and prompt response. I pay close attention to detail, adapt my writing style quickly, and communicate clearly while maintaining complete confidentiality. I am proficient with Gmail, Google Workspace, Excel, ChatGPT, and administrative tools. I can maintain your knowledge tracker, provide clear end of day summaries, and ensure your inbox remains organized and up to date. If you are looking for someone reliable, proactive, and committed to making your day easier, I would be delighted to support your business. Thank you for your time and consideration. I look forward to hearing from you. Best regards, Meenakshi Mothe
₹1,000 INR in 40 days
0.0
0.0

Araghar, India
Member since Oct 14, 2019
$30-250 USD
$30-250 USD
₹12500-37500 INR
$30-250 AUD
$30-250 NZD
$2-8 USD / hour
£250-750 GBP
$10-60 USD
$30-40 USD
$30-250 USD
$2-8 AUD / hour
€30-250 EUR
₹600-1500 INR
₹600-1500 INR
$15-25 USD / hour
$15-25 USD / hour
$18.5 USD / hour
$10-1000 AUD
₹100-400 INR / hour
$2-8 CAD / hour