Instructions: You may use a recent or current research project you have undertaken in the
workplace or the scenario provided below.
Choose one from the following scenarios to assist in implementing the organisation’s
• Training needs of staff in your department
• Sales revenue projections for the next quarter
• Production targets for the next quarter
• Accounts receivable projections for the quarter
• Trends in customer demographics for your business over the last period
• Other suitable project agreed to with your trainer.
1. Your report is to be in the form of a formal report to be presented to your organsation.
Minimum 2000 words.
In your report you will need to:
ƒ create a title and sub-headings
ƒ ensure your introduction clearly identifies the issues
ƒ give an overview of your findings, the main points and supporting arguments in the
body of the report
ƒ summarise your arguments and make recommendations
ƒ include a summary of the research you did, and include examples of research data
such as pamphlets, brochures and information from websites.
2. Convert your data into a manageable form, ready for analysis.
3. Define the objectives of your research in line with organisational requirements.
4. Explain what information held by your organisation was helpful in your research.
5. Explain how you ensured that the data you have used is, valid, accurate and relevant to
the requirements of the research.
6. Explain how you deal with information which is contradictory, ambiguous, inconsistent
7. Explain your method of collecting information, including the efficient use of
8. Explain how your research finding will be distributed in accordance with organisational
9. Include information on the organisational requirements for updating, modifying,
maintaining and storing the information you have collected.
10. Obtain feedback from relevant parties in relation to the suitability and sufficiency of the
Resources: Internet access, examples of research tasks and resources,
access to office equipment and resources
Conditions: Workplace or simulated workplace
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