We are looking for a friendly customer-oriented professional who could join our team remotely for Customer Care support in Spanish (from Spain).
- Professional level of written and spoken: Spanish. Other professional-spoken-written languages highly valued.
- Phone customer support: Phone needs to be available for our customers to call, [url removed, login to view] 9am to 6pm Central European time, Monday to Friday. We can adapt those hours to your schedule. We would redirect our phone to your land-phone. Land-Phone required.
- Email customer support: Free schedule for the email answering, from Monday to Friday.
- We look for a customer-oriented person. Professional. Self-confident.
- You will have direct contact with the business managers, a young entrepreneur team from Barcelona.
- You will also receive training.
- No need to have previous experience in customer support, as long as you are motivated and willing to learn.
- Long term job offer.
The job in total (including time at the phone&email answering) shouldn't take more than 2 hours per day, in average. Some days it can take less and some days more. We will make a balance of hours every week.
Ideal for people working from home, already with their office, laptop and phone set-up.
So, in average, the dedicated timing should be:
- 2h daily
- 10h weekly
- 40h monthly
Offer is 13€/hour. Paid weekly or monthly, as agreed. Long term job offer, continuous.
IMPORTANT: We need you to be able to issue official invoices, with a valid TAX ID number.
Please, ask any questions you may have before making an offer.
43 freelancers are bidding on average €15/hour for this job
Hola estaria interesada en el proyecto, tengo experiencia en soporte en teléfono, zendesk, email y soporte técnico, me gustaria saber acerca del proyecto, si quiere que comentemos perfecto, graciass