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...metrics involved in our multi-channel customer interaction process and their significance. Scope of Work: Research and write a well-researched and informative blog article (approximately 1000-1200 words) on the key metrics for a multi-channel customer interaction process. The article should cover essential metrics such as first response time, resolution time, customer satisfaction scores (CSAT), net promoter score (NPS), customer effort score (CES), and others relevant to customer support. Highlight the importance of each metric in measuring the effectiveness of our support center and improving the overall customer experience. Provide practical insights and tips on how to track, analyze, and interpret these metrics to optimize our customer support operations. Ensure the content...

Need a developer to create an anti virus solution on aws lambda using s3 and clamAV. When a file is uploaded in S3 lambda will get a notification it will then run clamAV checks and move the file into quarantine folder if it is faulty Fixed price 8,000 INR

...viability of the investment and to assure the stakeholders of the financial benefits. **Key Requirements:** - **Financial Viability Analysis:** Utilize the model to project and analyze the internal rate of return (IRR) as the primary indicator of investment returns. - **Important Financial Indicators:** Focus on IRR as the main financial indicator while remaining mindful of other aspects such as net present value (NPV) and the payback period to give a rounded view of financial health. - **Critical Inputs for the Model:** - Initial investment cost - Solar PV plant capacity - Expected annual energy generation - Offtake tariff rates - Compliance with lender covenants - Applicable taxes **Ideal Skills and Experience:** - **Expertise in Financial Modeling:** A proven t...

I'm currently in need of a seasoned freelance developer capable of expanding the functionalities of my existing project. The...expanding the functionalities of my existing project. The enhancement will entail: - Integrating support for multiple ports, enabling it to run on at least 4 different ports simultaneously. - Converting the project to be a 32-bit application, which will require modifying the current to be 32 bit as well. - Ensuring the project remains compiled with .NET Framework 4.5. This task demands a thorough understanding of .NET Framework, proficiency in implementing multiport functionality, and experience in converting applications to the 32-bit format. Interest parties should be able to handle application modifications without compromising the existin...

I'm seeking a proficient resume writer experienced in creating technical resumes, specifically for the Sr. .Net Developer role. Key Role Specifics: - Emphasis on my experience in showcasing senior-level positions and responsibilities. - The resume needs to highlight my understanding of the software development lifecycle and project management skills that renders me effective in strategic and operational aspects of development projects. Presentation: - Above all, the resume layout needs to be professional and clean, efficiently depicting my career journey and skills. Ideal skillset: - Demonstrable experience in .Net developer resume writing - Familiarity with the software development industry - Prior success in presenting senior-level responsibilities effectively - Pr...

I'm seeking a freelancer who excels in Calculus, particularly at the undergraduate level, to help with problem-solving tasks. Here is what I am looking for in detail: - **Core Requirements:** - Proficiency in undergraduate level Calculus. - Strong problem-solving skills. - Ability to explain so...Calculus, with significant experience solving undergraduate-level problems. - Experience in tutoring or teaching is a plus, but not mandatory. - Excellent communication skills, in order to explain problem-solving steps and methodologies clearly. This project is ideal for someone who enjoys mathematical challenges and has a knack for simplifying complex concepts. Your expertise will not only solve these problems but also help in understanding the underlying principles behind...

I am seeking a freelancer with expertise in .NET Core to help enhance our session management system. While the specifics of the tasks were not predetermined, I'm considering a range of expertise, from implementing and optimizing session management to troubleshooting any session issues that arise. Whether building a new application or modifying an existing one, your insights will guide this decision. **Ideal Skills and Experience:** - Proficient in .NET Core, specifically with session management. - Strong troubleshooting and optimization capabilities. - Experience with building/modifying applications with a focus on performance and reliability. **What You Will Do:** - Evaluate the current session management setup. - Propose a strategy for either building a new system or...

...review/reputation This is how you will work & earn: You can work anytime, anywhere with full freedom to choose your hours. All you need to do is post your topic & earn 8 AUD for each post The rate would be incremented in the future based on quality and commitment towards the task. Answering format as following is provided to maximize your speed and save time: “Intro: (Why this Occurs? How to Solve it?<In short)” What is “this problem”? Why “this problem“ happens? Suggestions/Tips/Guidelines to write as follows: What were you doing and how did you get this problem (How to Reproduce the Error) What code or things you did do to get this error (For example how the error occurs) Code snippet Screenshot of Error/issue Error Message in t...

I am seeking a proficient PHP developer with expertise in API integrations and custom portal development. This project involves integrating a payment gateway and developing a custom portal that supports user registration, data management, and reporting analytics functionalities. The right candidate will have a ...problem-solving skills. - Knowledge in security best practices for payment processes. - Experience working with third-party analytics platforms. - Excellent communication skills for regular updates and feedback. This is a significant opportunity for a developer looking to contribute to a project with tangible impacts on user experience and data handling. If you are passionate about using your PHP and API integration skills to solve real-world problems, I would love ...

I have a website with a live chat button. I want to open the live chat without opening the website, using a direct link if it can be obtained directly from the website. I believe it involves JavaScript.

...downloaded .ts file has 0 byte size. This issue have to be analysed and fixed! The celery is triggered with this command "python3 -m celery -A test worker -c 1000 -l INFO -P eventlet" 2) The second issue is that I expect that celery should automatically end the Concurrency (-c 1000) when the live stream is finished (downloaded) but this is not happening and concurrency is still triggered. You should solve this issue. I think it is maybe because of the eventlet (celery) settings. Because of this issue is Concurrency set to 1000 otherwise otherwise if this value is set to low (for example to 20) then it starts downloading only 20 live streams and the 21th is not downloaded. IMPORTANT INFORMATION! Fot prooving that the issues are fixed the final version of the script wil...

I must do a no-code application that use many already made free libreries. I already start the job and i add already some libreries, but have some errors to work inside cpanel. So it is necessary solve Cpanel compatibility (now use framework, so it is necessary migrate to a compatible framework for cpanel) and make the other features of project (add other libreries and integrate. It is necessary competences in no-code application, php. react.js, python and next.js. please demostrate your comptence sending me the url of similar job made

...review/reputation This is how you will work & earn: You can work anytime, anywhere with full freedom to choose your hours. All you need to do is post your topic & earn 8 AUD for each post The rate would be incremented in the future based on quality and commitment towards the task. Answering format as following is provided to maximize your speed and save time: “Intro: (Why this Occurs? How to Solve it?<In short)” What is “this problem”? Why “this problem“ happens? Suggestions/Tips/Guidelines to write as follows: What were you doing and how did you get this problem (How to Reproduce the Error) What code or things you did do to get this error (For example how the error occurs) Code snippet Screenshot of Error/issue Error Message in t...

I want to live stream monitoring cameras to a web application in asp .net core 6 mvc if you have done such work you might contact for more details.

Hey, I was using Github Desktop to upgrade repo. I was doing this 1st time and looks that i have messed something up. In short: - i made new branch and uploaded my code - i got code review - i made corrections and wanted to upload it again and now all looks like total mess - there are too many differences !! I suspect I messed something with gitignore - because I deleted it and later recreated. I am looking for a person who will connect to my PC using Anydesk ASAP and help me clean up this mess.

It is necessary solve some few errors that have my application. It is necessary experience in laravel coding. Plese send me your experiences in complex coding not simle web). If you show me the experiences, I will send the details of changes

I am urgently searching for an expert in .NET Core to provide help with an unidentified session issue I'm currently facing. Key Tasks: * Diagnosing the session issue, given limited information * Implementing the necessary fixes to ensure optimal functionality Ideal Candidate: * Should be well-versed in .NET core and session management * Ability to troubleshoot effectively with limited information * Quick turnaround time as the project timeline is urgent. This, however, will be discussed upon project award. Please note, your ability to meet these requirements will greatly increase your chances of being chosen for this project. Looking forward to your proposals.

As a client, I'm seeking a skilled fashion designer with a proven track record in social media to design a modern dress for young adults using PHA (polyhydroxyalkanoates), a biosynthetic material. Key Requirements: - Experience in fashion designing specifically in dressmaking - Ability to design a dress with modern aesthetics that cater to young adults - Experience or willingness to work with PHA, a biosynthetic material - Good presence and accountability on social media platforms Please share a portfolio of similar work upon application.

...iOS and Android platforms, leveraging the capabilities of .Net Maui / Xamarin forms to ensure a seamless user experience across devices. **External API Integration:** - An important aspect of this project is integrating the app with external APIs and services. This functionality is key to the app's success, thus the developer needs to have robust experience in creating secure and efficient connections between the app and various online services. **UI/UX Design:** - While the focus is on functionality, the app should also have a basic and functional UI/UX design. It does not need to be highly customized or branded, but a clean, user-friendly interface is crucial. **Ideal Skills and Experience:** - Proficient in Xamarin/Maui and .Net core development - Experience in ...

...am in urgent need of a senior .NET and Angular developer to bring my vision to life. My project demands not only front-end finesse but also robust backend functionality. Here's what I'm looking for in a freelancer: - **Database Integration**: Seamless integration of the database to ensure smooth data flow and storage solutions. - **User Authentication**: A secure, flawless user authentication process that safeguards user data. - **Front-end Design**: Given my preference for minimalism, I expect the front-end design to be sleek, clean, and user-friendly without compromising functionality. - **Backend Development**: Strong backend development capabilities to support the front-end design and user interaction. **Ideal Skills and Experience**: - Proficient in .NET a...

I'm looking for an individual adept at creating ER Diagrams using Lucidchart. The diagram should accurately represent 'Users' and their roles within a system. Key Responsibilities: - Create an ER Diagram that accurately maps relationships - Include specific attributes for the 'Users' entity such as their full name, email, password, address, contact number, and order history. Ideal Skills: - Proficiency with Lucidchart - Strong understanding of ER Diagrams and their purpose - The ability to depict complex sets of data and relationships in a simple, digestible way. Looking forward to your proposals. Your past works or relevant experiences in this domain will prove to be beneficial.

Huge earning potential, your Development team will earn over 50% of the revenues generated as this will be a joint venture. The Business proposition is to set up a marketing agency where I manage high-net-worth clients' websites, and social media content, your task is to build this out as per the requirements of each client for them to operate and create as much content and traffic as possible converting users into customers. I am looking to incorporate Instagram, Facebook, TikTok and even YouTube content into the marketplace for my clients and be able to design websites for their needs. The functionality needs to allow for User Authentication via Instagram, Facebook, Tiktok, Youtube. Additionally, I want to incorporate an Instagram/facebook/TikTok youtube feeds, that primar...

I'm looking for ArchiCAD experts with a deep understanding and proficiency in 3D modeling. Based on provided documentations I need freelancers able to deliver design development in ArchiCAD. • STAGE 1 I will provide: 1. ArchiCAD file of the structural architecture with all partition walls. Like this one: 2. Concept design for each area of the restaurant 3. Hand sketches and inspiration images for each main ID elements : (Opening frames, Doors, Floor Layout, Ceiling Layout, Wall description.) The freelancer will have to deliver the ArchiCAD archive file with all the stage 1 elements included. PLEASE NOTE WHAT IS NOT NEEDED NEITHER EXPECTED: No texture work, No lighting work, No renders. • STAGE 2 I will provide 3D models of the following: 1. All built in cabinets, lik...

As your Backend D...Focus on Backend Development: - Primarily, your role will center on backend development. You'll build and implement server-side logic to ensure high performance and responsiveness to requests from the frontend. - Expertise in Node.js: - Fluency in Node.js is essential as this is the preferred technology for the project. You'll need to employ your knowledge on this technology to efficiently solve backend complexities. - Proficiency in MySQL: - Our choice database for this project is MySQL. The ideal candidate should have extensive experience in managing, querying, and maintaining MySQL databases. Note that a deep understanding of how to integrate user-facing elements developed by a front-end developer with server-side logic is crucial to s...

I need a skilled Core .NET developer to focus on the development of a web application. Who can manage my projects and who is not belong to any agency or company, Only Individual freelancer needed for my projects. Your primary role will be web development, more specifically: - Building a robust application from scratch with Core .NET. - Implementing a user-friendly interface prioritizing a user registration and login system. - Ensuring the secure and efficient management of user data. Preferably, I'm seeking someone with prior experience in Core .NET based web application development, and a solid understanding of user registration systems. If you read all the description then type I am individual .NET freelancer in you bid.

...vehicle that pseudo-realizes a manual gear change operation of a manual transmission vehicle. When the driver performs a pseudo manual gear change operation in an electric vehicle, unlike manual transmission vehicles, engine noise and engine vibration do not occur. Therefore, it is hard to perform a smooth manual gear change operation, which may cause discomfort to the driving feeling. In order to solve such a problem, an electric vehicle for this technique includes a pseudo-shifter for selecting an arbitrary virtual gear stage mode among a plurality of virtual gear stage modes in which torque characteristics of the electric motor differ in stages with respect to a rotational speed of the electric motor, a pseudo-clutch operated by the driver when the pseudo-shifter is operated ...

...below. <Technology Description> This technology is designed to suppress erroneous input during operation without the need to greatly shift one's gaze when driving in a case in which plural operation sections are disposed close together. One of the problems when operating plural operation sections, the likelihood of erroneous input increases if the plural switches are disposed close together. To solve this problem, this technology to instruct a display to display an image including a frame corresponding to the operation section and an icon in the frame in response to detecting the operation by an occupant of a driving seat, and to instruct the display to display not to display the icon while displaying the frame, in response to failing to satisfy a predetermined requir...

...of time has elapsed from the start of the alarm, there are cases where the vehicle should be more abruptly brought to a full stop. The cases include (1) a case where a deviation from the lane is detected, (2) a case where white/yellow lines of the lane cannot be detected, (3) a case where a proceeding vehicle is detected, and (4) a case where an obstacle is detected in front of the vehicle. To solve this problem, this technology is designed to start decelerating the vehicle even before the predetermined period of time elapses from the start of the alarm, when one the cases described above is detected. Please search for this technology. <<NOTICE>> The target car brands in this search are limited to US, European, Chinese, and South Korean brands. <Requirements f...

...a user, even in a state in which a terminal functioning as an electronic key is inside a vehicle. One of the problems locking the vehicle when an electronic key is confirmed to be outside the vehicle, is that, if an erroneous determination in which the terminal is not recognized occurs, the vehicle may become locked in a state in which the terminal is inside the vehicle (has been forgotten). To solve this problem, this technology, in a case in which the terminal is determined to be located in the vehicle, perform control to restrict a subset of functions such as starting of an engine of the vehicle, among functions of the vehicle that are controlled in accordance with communications with the terminal, based on a lock trigger being a locking operation performed when a user boards ...

...information on vehicles that have or will have the technologies described in the “Technology Description” section below. <Technology Description> This technology is a technology to avoid malfunctions when operating digital keys using smartphones. One of the problems with registering a digital key that can be remotely controlled on a smartphone instead of a physical smart key is that smartphones are frequently used even at home, so they may be accidentally activated due to a malfunction. There is a possibility that you may end up operating a vehicle outside your home. To solve this problem, this technology makes it possible to set a time period during which the digital key is prohibited from operating. Furthermore, this technology allows the digital key t...

...Description> This technology is designed to display an image in a display region such that information related to a preceding vehicle is easily confirmed intuitively by an occupant using simple display control, irrespective of whether or not the preceding vehicle is positioned inside a display region. 　One of the problems when a marker is displayed with a preceding vehicle visible through the windshield, the preceding vehicle being a control object during following-travel control, is that an occupant in the driving seat sometimes finds it difficult to intuitively know information related to a preceding vehicle. 　To solve this problem, this technology causes an image that includes plural inter-vehicle marker objects from the host vehicle side toward the preceding vehicle...

We are seeking a proficient developer to undertake a project utilizing ASP.NET WebForms and VB.NET ONLY!! to analyze Excel data and export it into graphical reports, PDF printouts, and a MODERN dashboard . Requirements: Proficiency in web application development using ASP.NET WebForms and VB.NET. Ability to read Excel files and extract data from them. Skills in data analysis and creating interactive graphical reports. Capability to design printable PDF reports. Experience in developing dashboards for data visualization. Effective communication and collaboration skills to understand client requirements and ensure desired outcomes. Previous experience in freelance work and remote work is preferred. We are excited to collaborate with talented developers to deliver a successful proje...

...optimization. Skills in using for date manipulation and Sentry for error monitoring are a plus. A keen eye for UI/UX design, with the ability to translate our vision into a compelling website. Project Deliverables: A dynamic, engaging homepage that introduces the product to new visitors, including 5 key sections. Integration of an intuitive navigation structure to guide users through the site, enhancing discoverability of key features and content. Optimization for speed and SEO to ensure high visibility and user retention. Collaboration & Tools: You'll work closely with our in-house team, including our CTO and product manager, to ensure alignment with the vision and technical infrastructure. We use GitHub for version control and collaboration. The project will be mana...

I am trying to develop an accounting software like website using django, grpahql and react and having trouble making it work. I need someone who has above skills and can start right now and work with me for next few days to get the app work. This is entirely on screen project using software like teamviewer or any desk and hour based payment will be done due to small budget.

...available on weekends for emergency work 6) You can work from 8:00pm to 2:00AM (UTC -3 Brazil time zone). Details of our current project STACK can be seen here -> We are switching/migrating from angular.js to and have already transfered 50-60% of our project to but we need someone to continue migrating the entire system to and also making improvements to our current .NET API (new endpoints) and also changes to our back end and front end in Key Responsibilities: You will be working under and have the orientation and help of our project manager to fix bugs in the front end as well as create new API endpoints for our back end. If you work with PHP wordpress and woocommerce we also have several tasks for woocommerce. This is for ongoing long term development

I'm a beginner in .Net Core and Angular, seeking a comprehensive and up-to-date online training course. I am unsure of the most current .Net Core version, and would like guidance on what the most useful version would be to learn. The online training course should offer: - Comprehensive coverage of .Net Core (most current version) - Comprehensive coverage of Angular - Designed for beginners with easy to follow instructions and examples. - Hands-on assignments and projects to facilitate better learning Ideal skills and experience for the job would be: - Experience in delivering online training in .Net Core and Angular. - Up-to-date knowledge and understanding of the most recent .Net Core version. - Experience in teaching and making complex concept...

Create a new .net 7.0 application that will fully implement the protocol LNURL-auth. The following functions of LNURL-auth need to be implemented: -register -login -link -auth Documentation for LNURL-auth can be found here: Please read the documentation and make sure you fully understand the project before applying. To apply, please type what the sha256 of "helloworld" is to show you know knowledge of hashing, and please type the last sentence of the documentation to show you have read it fully. A linux machine will be given that ready for you to deploy to. The database will be sql server. **Ideal Skills and Experience:** - Proficient in .NET 7.0 framework. - Strong background in developing authentication systems. - Python experience is

I'm developing an application that integrates the power of WriteSonic's API for dynamic text generation, and I'm seeking a seasoned .NET developer to bring this vision to life. The core functionality I aim to implement involves text rewriting to elevate the quality of written content — focusing on improving readability and crafting original content that stands out. **Key Project Goals:** - Integrate WriteSonic's API into a Visual Basic 2019 environment. - Enable automated text generation to enhance existing written content. - Focus on two main objectives: boosting readability and ensuring content uniqueness. - Set word limit from 100 to 500 words. - Set Quality type (Superior or Premium) - Toggle between including the latest Google Data. - Set Tone of Voi...

I'm currently in need of an experienced .NET developer to help us in building a website. Though I've not specified the exact tasks, the possible opportunities here can be: - Developing a website from its initial phase - Maintaining the existing website - Adding new features to our website There wasn't a clear direction given on what the website's primary purpose should be, nonetheless, it can range from: - E-commerce - Informational - Social networking When applying for this project, having no specific instruction, it will be an advantage if you include the following: - History of your previous projects - Your relevant experiences - A detailed proposal for this project Ideal candidates are those with significant .NET development experience, strong pr...

We are looking for a turnkey WordPress solution for a large, generational family blog or website. This website/blog should allow a large multi-generational family to decide who in their family has login privileges. Each branch of the family tree would be allowed to upload family-related pictures and create/post memorable stories about their children, siblings, parents, grandparents, and family friends. There should be a calendar of both one-time events and perpetual events (births, deaths, etc.). Email and/or SMS messaging of events is an important aspect of this site. By turnkey, we mean you will be expected to locate perhaps as many as 10 WordPress templates for me to choose from that have the elements already built into the theme or at least, have a simple plug-in option. Self...

1. Logo Design: A professional logo in different styles and formats (PNG, JPEG, vector), in 3 logo variations: Primary, Secondary & Submark to be used all digital and print formats including video. 2. Colour Palette & Typography: Selection of brand colours and fonts that align with your visual identity. 3. Brand Pattern & Icons: Which add personality, recognition and uniqueness to your brand. 4. Brand Guidelines: Provides a clear roadmap for maintaining a consistent brand image. 5. Social Media: Provides two items of content to use for social media, such as a cover photo, profile image, Instagram highlight icon, etc. Current logo formats attached. We're looking for a similar set of deliverables for the new logo. Company website: a. What elements from the current logo ...

right now the website use the classic prestashop theme, need to implement a new design using another html template that i will provide it

I'm in urgent need of a freelance expert to address and resolve a series of SEO-related issues on my WordPress website. My site is currently plagued by a variety of errors as identified in Google's Search Console, including mobile usability issues, crawl errors, and structured data problems. These errors are hindering my site's performance, visibility, and user experience. **Key Problems to Solve:** - **Mobile Usability Errors:** Issues preventing optimal mobile viewing, leading to a poor user experience. - **Crawl Errors:** Problems affecting Google’s ability to crawl, index, or process my site effectively. - **Structured Data Errors:** Issues with how structured data is implemented, affecting search results and visibility. **Ideal Skills and Experience:** - ...

...setup of a project using Vue3, in the Quasar v2 framework in SSR mode and integrated with the Algolia service. I intend to develop the rest of the application's features. For this project, I just need the developer to do the initial setup of the project with the Quasar framework and create a home page that presents the results coming from the Algolia index. The page must be generated on the server side (SSR) and hydrated on the client side, as pointed out in the Algolia documentation at this link: There are code examples showing how to setup Algolia's InstantSearch component using SSR and Vue3, but none of them use the Quasar framework, which is what I need. This example using vue-cli can help developer:

...implemented or optimized these structures in past projects will be advantageous. - **Algorithmic Expertise:** Beyond basic implementation, I'm looking for someone who can optimize algorithms for efficiency and performance. **Ideal Skills and Experience:** - **Proven Track Record:** Please include details of your experience, specifically projects where you've applied your knowledge in C++ to solve complex problems involving the required data structures. - **Problem-Solving Ability:** Evidence of your skill in tackling challenging coding problems will set your application apart. - **Communication Skills:** Given the complexity of our project, clear and concise communication will be key to successful collaboration. Applicants are encouraged to articulate clearly ...

Set up communication between labview and PLC (in Sysmac studio) in 1 day. The PLC is of type Omron and primarily the PLC will be set up with ethernet cable. We will try to set up wifi or usb but thats unsure. As of now the PLC is connected to PC with ethernet cable. And i am on the other side to make GUI in labview. Everything is set ...type Omron and primarily the PLC will be set up with ethernet cable. We will try to set up wifi or usb but thats unsure. As of now the PLC is connected to PC with ethernet cable. And i am on the other side to make GUI in labview. Everything is set up there but i need the labview to communicate with the PLC so that labview gets all data from PLC that is set up in Sysmac studio. I am thinking of using OPC UA server, but i dont know where to start on...

I am looking for a website developer to program the follow...products should be listed by category, e.g. Cars, bicycles, electrical items (with subdivision, washing machine, TV etc.) that offer 0% financing. And I would like to talk to the web developer about the technology used, because in the best case there should be little administrative effort for me after the website is up, preferably some automation gets the best 0% financing offers directly from the net itself and enters them into the website. Approximately how many hours will it take? Can you also map my requirements via automation? Possibly also with plugins. Speaking German is not compulsory, but the content should be in German. The person who wins the bid will probably be my long-term partner and web developer in thi...

In this project, HTML is used to web pages, CSS is used to styling the web pages and JavaScript is used to put some logic in web page. Basically A slider is used to set the length of password and four different options including UPPERCASE, LOWERCASE, NUMBER, SYMBOL. This option is used to generate a strong password. also A light indicates that the strength of password is strong or not.

Seeking an experienced professional to implement caching to optimize our entire Woocommerce website and improve our GTMetrix score. Key Responsibilities: - Enable caching throughout our website Ideal Skills & Experience: - Proficient with Woocommerce - Comprehensive understanding of GTMetrix - Prior experience in applying caching - Strong knowledge in handling static content websites. Please only bid if you possess the skills and experience required. This is a crucial project and we require timely and effective completion.

I am in immediate need of a highly skilled React.js developer with proficiency in the kendo-react-pdf module. When I create PDF file, PDF doesn't have font-family that I define(ex: Times-Roman or Arial). Don't hesitate and let me know if you can solve this problem. Thank you.