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    382 otrs glpi jobs fundet, i prisklassen EUR

    hola tengo una empresa de soporte tecnico en sistemas, actualmente utilizo glpi para gestionar los tickets/soporte de mis clientes, me gustaria hacer todo eso desde odoo. tickets -- mesa de ayuda --- seguimiento -- inventario de tecnologia -- reportes personalizaso de tickets por cliente-

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    19 bud

    English: I need a professional who can customize GLPI reports to identify the hours used by each client. The specificity of the reports must be so advanced that it allows filtering based on selected dates. Desired features: - Ability to clearly identify the hours used by each customer in the GLPI system. - Advanced filter that allows us to select specific dates. Furthermore, we need these reports to be sent automatically by email, so it is necessary to incorporate an automatic report sending tool. Ideal skills and experience for the job include: - Proven experience in customizing GLPI reports. - Strong knowledge and practical experience with the GLPI reporting tool. - Previous experience implementing automatic reporting tools. - Solid knowledge of date-based ...

    €377 (Avg Bid)
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    7 bud

    The job is to customize both login pages of OTRS (Znuny) creating an add-on for it and add a simple feature to show an alert message for both Customer and Agent pages.

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    ...experienced in GLPI and plugin development to create a unique plugin with sequential approval functionality. Here’s what I need: - Complete plugin development with sequential approval functionality - Integration of the plugin with my existing GLPI ticketing system - Additional function to enable email notifications upon each sequence of approval Ideal candidate should have: 1. Extensive background in GLPI system 2. Expert-level coding skills 3. Previous experience in successful plugin development and integration 4. Excellent understanding of email notifications function within plugins I look forward to seeing your proposals and discussing further ways we can perfect this plugin to fit our needs. Подробное описание: Введение: Необходимо разработать плагин ...

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    I'm in need of an experienced GLPI developer who can create a plugin specifically targeted at improving workflow automation. Important features for the plugin: - Automated ticket creation: this should be efficient and without lapses. - Task assignment: the plugin should be capable of assigning tasks automatically. - Status updates: regular and automatic updates on the status of tickets and tasks. The ideal freelancer should have solid experience creating plugins for GLPI, a strong understanding of workflow automation, and the ability to translate these requirements into practical solutions. Proficiency in PHP, SQL, and JavaScript is highly desired. Demonstrated experience with similar projects is a plus.

    €161 (Avg Bid)
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    Necesito un sitio web parecido a GLPI; para servicio tecnico, llevar ordenes de servicio, inventario de repuestos.

    €586 (Avg Bid)
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    53 bud
    GLPI customization Udløbet left

    I am looking for a freelance developer who can customize my GLPI system by developing a plugin specifically for asset tracking. Skills and Experience: - Experience in plugin development for GLPI - Knowledge of asset tracking functionality - Strong understanding of GLPI system and its customization options The plugin should provide the following functionality: - Efficient and accurate tracking of assets within the GLPI system - Ability to easily manage and update asset information - Seamless integration with the existing GLPI system I do not require ongoing support for the plugin after development.

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    ...am looking for a freelancer who can help me with the configuration and development of my OTRS (Open-source Ticket Request System) project. Specific Tasks: - Custom configuration - Integration using OTRS API, Zapier et.c Ideal Skills and Experience: - Strong knowledge of OTRS configuration and development - Proficiency in API integration - Experience in working with add-ons and extensions Timeline: - I am flexible with the timeline and open to discussing the project duration with the freelancer. Software and Technology Requirements: - Familiarity with API and Perl programming language - Expertise in OTRS (Open-source Ticket Request System) If you have the necessary skills and experience in OTRS configuration and development, as well as API integ...

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    OTRS developer -- 2 Udløbet left

    My name is Ravindra, and I'm looking for an experienced OTRS developer to help with my project. I need someone with an advanced level of experience in OTRS development to address my specific request for ticketing system enhancements within the next week. I understand the importance of developing solid OTRS solutions and am confident that a skilled freelancer can meet my needs. If you're looking for a rewarding project that offers a quick turnaround, then I'm confident that this one could be the right fit for you. I look forward to hearing your ideas and working with you on this project.

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    I am looking for someone who can assist me with installing the GLPI agent on my Windows & Linux operating system. I already have GLPI installed and I have the GLPI agent software ready to install. Using the installed agent we should be able to enable Location tracking and notification from GLPI when a device changes its location Skills and Experience: - Experience with GLPI agent installation and configuration - Knowledge of Linux operating system - Familiarity with ITAM/ITSM solutions and their integration with GLPI - Ability to enable location tracking and notification features in GLPI when a device changes its location.

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    GLPI Traning Udløbet left

    GLPI Training - Intermediate Level Skills and Experience: - Proficiency in GLPI - Experience in conducting training sessions - Strong knowledge in IT and Asset Management Project Description: We are seeking a trainer with intermediate level expertise in GLPI to provide training to a small group of 1-5 participants. The training should focus on IT and Asset Management modules and features within GLPI. The ideal candidate should have a strong understanding of GLPI and experience in conducting training sessions.

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    ...parts of existing code shall get unit / automated tests - help to tidy up existing code as good examples to developers - help non perl developers to understand some perl "read written and forgotten code". As a Quali-question answer the formula in this bid - you help developers to have a local docker environment to be able to execute all above named steps - you will mostly work around znuny (former OTRS) your workplace? - chat - calls - video calls with desktop sharing Language proficiency? at least european CEFR C1 in spoken english tracking and management in our gitlab repo (we share to you after award) q-formula 24/8 target environments runs on perl 5.30 and later docker ubuntu 20.04 / 22.04 Budget? will not be disclosed, place your best bid to get considered W...

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    your tasks will be to implement and change Znuny components. MS1: here the code: I would like to have a package (extension/plugin) installable via package manager, which does following (/otrs/) adding a button to a ticket view (/otrs/;TicketID=xxx) in the top section with the name "post data". on clicking on "post data", the ticket details (ticket URL, ticket id, ticket number, create date, customer, queuename, owner and all dynamic fields) are posted (POST) to a hardcoded URL to a rest api endpoint. the parameters shall be configurable either to post as query parameters or to post as json body. Demo on your development environment + install on on our stage MS2: ensuring working

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    Dev Support for GLPI I am looking for a developer to provide support and assistance with GLPI, specifically in the areas of Customization and Plugin Development. Specific Requirements: - Customization and modification of existing plugins - Development of new functionalities or plugins for GLPI Ideal Skills and Experience: - Strong knowledge and experience with GLPI - Proficiency in PHP and MySQL - Experience with plugin development and customization - Ability to troubleshoot and fix bugs in plugins Duration: - The dev support for GLPI is on-demand and will vary based on the project needs.

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    GLPI Install Udløbet left

    I need a skilled individual to install GLPI for me quickly and efficiently. The work needs to be completed within a week's time, so that it can fit into my schedule. I'm not sure if any additional plugins need to be installed along with GLPI, so I'm looking for someone who can assess my requirements and recommend any necessary components. Lastly, I'd also appreciate support during the installation process, so I'm looking for someone who can provide this too.

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    PowerApps + GLPI Udløbet left

    Project Description: PowerApps + GLPI I am looking for a freelancer to develop a PowerApps app integrated with the GLPI system for asset tracking. Functionality needed: - The PowerApps app should have the ability to track and manage assets efficiently. - The app should provide features such as asset identification, location tracking, and status updates. Preferred platform: - The GLPI system should be developed for Windows. User count: - The app and the GLPI system will be used by a small team of 1-10 users. Ideal skills and experience: - Experience in developing PowerApps apps with asset tracking functionality. - Proficiency in GLPI system development for Windows platform. - Understanding of inventory management and ticketing systems. - Strong probl...

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    Atualização aplicativo desktop de abertura de chamados em python ,a ferramenta esta funcionando porem preciso criar algumas funções adicional

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    I need to update and add new functions in a client for opening GLPI calls, written in Python, the system is working, but I need improvements in some fields that are currently showing failures and the creation of the addition of another function, attached a description of the what is done and working and what you need to memorize. Someone doing freelance work

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    Hi, I am looking for a developer who has experience on customization of GLPI helpdesk software. Here is the website. You can look in to resources and developer document for your information. We are looking for a developer who has experience on PHP and GLPI softare customization.

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    Fazer um projeto GLPI para service desk, contendo: 1) Todas as funcionalidades e o que será implementado, 2) as praticas e como funcionara 3) Os avisos aos interessados (email, zap); 4) Os prazos; 5) O dashboard; 6) As integrações com o ERP; 7) As entregas e os prazos de implantação. 8) Acompanhamento da execução; 9) Homologação final do projeto.

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    Garanteret
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    Hi, I am looking for a python developer with 4-5 years of experience. Experience on GLPI is a plus. I have a customer looking to get the GLPI helpdesk system customized and I am looking for a python developer with 4-5 years of experience;. I am looking for a person who had experience on multiple technologies like Python, PHP, Wordpress, and more. The person should be available at least 4-6 hours and should be able to take calls with customer in the morning between 8-10 AM IST. If this woks out well. Here is one more opportunity. I am also looking for an experience, Honest and hardworking candidate who can get involved in all of my software development requirement. Whatever the technology he can work he can do the programming on his own or along with team. If he can't ...

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    Parametrizar sistema de acordo com as principais demandas mapeada e elaborar dashboards. Obs: O sistema já está instalado em servidor próprio

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    plugin glpi Udløbet left

    I need a plugin to customize the menu : I need to have the knowledge base link, and custom links at first level. But it needs to be profile dependant ( if not, i would just add the links in the php file )

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    migrar en servidor ubuntu 18 otrs a otobo con configuraciones actuales y bd

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    ...developers with lots of experiences in Perl development your tasks will be to implement plugins/extensions of Znuny 6.x (former OTRS) you are a master of using docker to run, develop and debug perl? if you do not know Znuny, let us know this. you can quickly install Znuny via docker (takes about 10 mins of your time + 30 mins download time) follow the instructions here the proof of your perl + Znuny expertise will be to implement a simple Znuny extension Delivery: - in git (we will share you a git repository) - tested on your docker + a clean docker init instance - you share a script in git, which can create the for installation into OTRS Payment goes in Milestones on predefined estimates This is a hourly project but you have Milestones? yes, we expect to have

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    We are looking for a Znuny REST API expert your tasks will be to provide us as preferably Postman (also possible as bash-cur...as preferably Postman (also possible as bash-curl, bash-wget) following or similar tasks: - create a new Queue folder (via REST API) - create a new group (via REST API) - create a user with user/admin-provided password, but password must be changed on first login (via REST API) mandatory! - you have used already multiple times OTRS/Znuny REST api and you know what needs to be done. We will ask for this to demo in a video call! - if you have no experience with OTRS/Znuny rest api, we will only hire you as fixed price and clean short frame deadlines - you have already your own hosted or locally installed Znuny instance (we will not provide it to you f...

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    Buscamos un experto en GLPI para el desarrollo de evolutivos y la parametrización de nuestro ITSM. Gestión de Incidencias, peticiones y demandas de negocio.

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    you have multiple years of experience with OTRS or Znuny? you know how to configure the ticketing properly? You know how to automate standard processes in ticket handling? you know how to establish processes? of course all with OTRS/Znuny? You know how to use docker? you may be a perfect match. Your tasks will be: - consultancy how to solve specific issues - consultancy on how to automate service desk - implementation of automation + processes File your application. We will invite you into an interview, there you explain some basic concepts and afterwards we award you the task. Expected effort: 5-10h per month If you can handle more tasks, we may share you also more work about it.

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    In the account of our project we would like to subscribe to the standard on-premise version of GLPI which will allow us to meet our needs. Apart from the functionalities of this version, the idea is to deploy and configure GLPI taking into account: -Configure the automatic creation of tickets on GLPI following receipt of a customer request by email, call, WhatsApp or from the service center website.

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    Formulario php Udløbet left

    Crear un formulario sobre PHP para crear tikets en la plataforma GLPI donde el usuario no tenga que hacer login simplemente consulta los datos de la plataforma previamente montada y sobre esa crea los tickets, adjunto imagen de mas omenos como seria la estructura. Adjunto pantalla es para un trabajo de la universidad, estoy haciento la otra parte qeu es el MLS diagrama de clases y demas, yn adicional seria que me enseñaran como lo hicieron para entender y poder explicar

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    GLPI Plugin Udløbet left

    Gostariamos de desenvolver um plugin do GLPI que fará uma query no banco de dados, gerará uma cópia de dados da tabela de tarefas para uma nova tabela, e atraves de uma tela separada, disponibilizará a edição dos dados desta tabela. Alguns campos serão incluídos e para este projeto precisa ter conhecimento em PHP e SQL.

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    you have multiple years of experience with OTRS/Znuny? you know how to configure the tickeing properly? You know how to automate standard things? you know how to establish processes? of course all with OTRS/Znuny? You know how to use docker? you may be a perfect match. Your tasks will be: - consultancy how to solve specific issues - consultancy on how to automate service desk - implementation of automation + processes File your application. We will invite you into an interview, there you explain some basic concepts and afterwards we award you the task. Expected effort: 5-10h per month If you can handle more tasks, we may share you also more work about it.

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    I need a prefossional with GLPI, PHP, SQL and others to make a customization in a datainjection plugin.

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    Looking for an OTRS OTRS ticketing tool customization

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    Currently I have the systems bacula and glpi and I need extract one report of backups across of the databases of this two system, the databases are MySQL.

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    Need to build a whatsapp bot using wppconnect or venom-bot or super-chats. Where customer interact with the bot, answer few questions and the bot will open a ticket via API to my ticket system (GLPI) and return the ticket number with a list of whatsapp number to get support. Very simple project

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    your tasks will be to implement plugins/extensions of Znuny 6.x (former OTRS) if you do not know Znuny, let us know this. you can quickly install Znuny via docker (takes about 10 mins of your time + 30 mins download time) follow the instructions here the proof of your perl + Znuny expertise will be to implement: On TicketZoom view we need a additional button "Report spam" on the level of articles. (link to TicketZoom: https://<>/otrs/;TicketID=123456#Article87654) on click onto the button "report Spam", the extension does: - grep from the articles plain text the header "X-Mailcontrol-Reportspam" - if the header contains a valid URL prompt for confirmation if the user really wants to report this article as spam - if

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    your tasks will be to implement plugins/extensions of Znuny 6.x (former OTRS) if you do not know Znuny, let us know this. you can quickly install Znuny via docker (takes about 10 mins of your time + 30 mins download time) follow the instructions here the proof of your perl + Znuny expertise will be to implement: On TicketZoom view we need a additional button "Report spam" on the level of articles. (link to TicketZoom: https://<>/otrs/;TicketID=123456#Article87654) on click onto the button "report Spam", the extension does: - grep from the articles plain text the header "X-Mailcontrol-Reportspam" - if the header contains a valid URL prompt for confirmation if the user really wants to report this article as spam - if

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    Necesitamos que cuando un usuario de nuestro parque informático escriba un correo a nuestra direccion de correo de soporte, directamente se abra la peticion rellenando los datos de la incidencia.

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    ...TicketZoom: ;TicketID=123456#Article87654) on click onto the button "report Spam", the extension does: - grep from the articles plain text the header "X-Mailcontrol-Reportspam" - if the header contains a valid URL prompt for confirmation if the user really wants to report this article as spam - if the header does not contain a valid URL popup to user, that the report URL "X-Mailcontrol-Reportspam" is missing and also display it's value to the user - if the user has accepted to report as spam - move ticket to a predefined queue (in sysconfig you can select a queue) - trigger a open of a new browser window with the report URL - close the ticket Test: - use docker with OTRS 5.x,Znuny 6.x compatibility Delivery: -

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    ...TicketZoom: ;TicketID=123456#Article87654) on click onto the button "report Spam", the extension does: - grep from the articles plain text the header "X-Mailcontrol-Reportspam" - if the header contains a valid URL prompt for confirmation if the user really wants to report this article as spam - if the header does not contain a valid URL popup to user, that the report URL "X-Mailcontrol-Reportspam" is missing and also display it's value to the user - if the user has accepted to report as spam - move ticket to a predefined queue (in sysconfig you can select a queue) - trigger a open of a new browser window with the report URL - close the ticket Test: - use docker with OTRS 5.x,Znuny 6.x compatibility Delivery: -

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    ...TicketZoom: ;TicketID=123456#Article87654) on click onto the button "report Spam", the extension does: - grep from the articles plain text the header "X-Mailcontrol-Reportspam" - if the header contains a valid URL prompt for confirmation if the user really wants to report this article as spam - if the header does not contain a valid URL popup to user, that the report URL "X-Mailcontrol-Reportspam" is missing and also display it's value to the user - if the user has accepted to report as spam - move ticket to a predefined queue (in sysconfig you can select a queue) - trigger a open of a new browser window with the report URL - close the ticket Test: - use docker with OTRS 5.x,Znuny 6.x compatibility Delivery: -

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    Se requiere crear 3 formularios que permitan adicionar un ticket de soporte a GLPI a través de la Rest Api, el primer formulario recoge la solicitud y la envía a GLPI y el segundo debe mostrar el estado de la solicitud y los tickets solicitados, el tercero debe leer los temas de base de conocimiento registrados en GLPI y mostrar las FAQ El formulario de solicitud de soporte debe pedir un asunto, descripción, datos del solicitante, categoría, temas, etc. y debe además permitir adjuntar archivos como soporte a la solicitud. El formulario de captura debe enviar un correo al solicitante con la información del ticket creado. Adjunto imágenes que dan una idea de como pueden ser los formularios. El GLPI es un sistem...

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    Buongiorno cerchiamo programmatori per personalizzare software di ticketing otrs/ osticheting Grazie

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    ...Firewall-CMD Installation d’apache 2.4, PhpMyAdmin 5.1, Php7, elasticsearch et configuration de l’accès distant aux base de donnés MySQL. La mise en service du GLPI 9.5 sous apache 2.4 avec l’authentification Active Directory, import de données d’inventaire OCS Inventory et configuration des notification SMTP des: 1. Espaces insuffisants , licences Antivirus 2. L’état de backup des bases de donnés sur Veritas Backup Exec 21.2. 3. Fin des périodes d’essai des logiciels et échéance contrats de maintenances. 4. Début et fin des projets et taches. 5. Réplication des serveurs. 6. Ouverture suivi et clôture Tickets. Configuration des collecteurs GLPI et ouvertur...

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    Need to have real experience with OTRS. Whoever didn't work on OTRS projects, please DO NOT apply. Need expertise in developing custom OTRS functionality, configuring, upgrade and data migration.

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    Somos una empresa de desarrollos tecnológicos que requiere de una persona que se encargue de realizar tanto la instalación del software open source Zammad, como la configuración y migración desde el software OTRS que ahora tenemos en marcha. Hay gran volumen de tickets e información que requerirá personalización y adaptación de Zammad (en general todo se personalizado a nivel de interfaz). Requisitos: - Tener experiencia con sistemas linux y bases de datos MySQL/MariaDB - Excelente comunicación castellano para un seguimiento activo del proceso con diferentes personas tanto del ámbito técnico como del ámbito no técnico. - Nuestra intención es mantener el contacto y quizá particip...

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    Perl Developer Udløbet left

    Manpower required for 100 hours for customization of OTRS, which is a perl based help desk management system.

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    I need to perform the integration so that the opening of the tickets and the interactions of the technicians in the tickets and the customers can be carried out on whatsapp, keeping the information within the GLPI

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    EP-Services Udløbet left

    Develop application for sending and tracking requests for basic services (Water, Energy and Garbage). Requests must be integrated into the GLPI system ().

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    8 bud