Online Customer serviceJobs

I'm looking for a PHP developer to assist in the web development of a web page for a customer I'm working with. The primary focus will be on implementing the ability to display customer raffle ticket numbers from the database to a WordPress page. Current page was rendered obsolete by a plugin update and needs to be rewritten. Ideal Skills and Experience: - Proficient in PHP, with a good understanding of its ecosystems - Experience in web development, particularly with WordPress - Knowledge of database management for websites - Ability to integrate and display data in a clear and user-friendly manner

I'm in need of a Stripe Elements expert who has practical experience with Woocommerce and WordPress. Your key responsibility will be to implement a 'Custom Checkout Experience' being a weblink that displays a branded checkout page with customer name, surname, email, telephone details. Key Qualifications: - Expert knowledge of Stripe Elements - Proven track record with WordPress and Woocommerce - Experience in designing and implementing custom checkout experiences Your primary goal is to ensure a seamless and user-friendly checkout process on my website. Only those with the specific skills and experience that meet the above qualifications should bid. Thank you!

We need a dedicated customer support telecaller to act as a devoted link to both our existing and potential customers. You will be responsible for offering support for our services, responding to inquiries, resolving issues, and ensuring overall satisfaction. This role requires: - A proven track record in customer support roles, ideally over the phone - Confidence and skill in handling all types of customer queries - Knowledge of CRM tools - Exceptional communication and problem-solving abilities - Experience with service-centric businesses is a plus

Are you an expert in WhatsApp marketing? We're looking for a professional to assist with sending daily marketing messages to our existing customer base. The ideal candidate should have experience in bulk message sending and a solid understanding of effective marketing strategies on WhatsApp. If you're skilled in crafting engaging content and driving customer engagement through messaging platforms, we'd love to hear from you.

I need a Zendesk expert who can set up our existing Salesforce system to work in perfect harmony with Zendesk, ensuring that all customer service tools and features operate seamlessly for our insurance agency. Key Requirements: - I already have a Salesforce system in place. Your task will be to fully integrate Zendesk's features for customer service in this system. - I require an advanced level of customization for the Zendesk integration. This includes setting up comprehensive features like analytics and reporting. - The integration should cover specific Salesforce features like: - Customer data and records - Case management - Utilization of Zendesk's AI Your past experience with a similar project, particularly in the insurance industr...

...skilled content creator to develop a well-articulated white paper centered on SAP digital transformation in the technology sector. This paper should be designed as a compelling pitch for our potential customers. Specifics: - Thorough investigation and presentation of SAP digital transformation in the technology sphere. - Firm comprehension of the impact of SAP digital on operational efficiency, customer experience and profitability, with crisp elucidation in the white paper. - A project objective is crafting a robust marketing pitch for our potential clients, hence the white paper should be persuasive yet informative. Ideal Skills: - Extensive knowledge and experience in technology field, particularly SAP digital transformation. - Stellar research and content creation skills. -...

WhatsApp CRM with Scheduling & Workflows I'm looking to create a WhatsApp CRM that incorporates a variety of features to improve our customer relations and team management. Key Features: - Scheduling Surveys: The system should support date availability checks, scheduling and booking confirmation via WhatsApp to our staff. Their responses should organise them into yes and no groups. This will help us automate repetitive tasks and sharing of information to groups of people. - CRM Management: I am an agent to film ans supply extras for background. This requires searching for certain character features of our staff. For example brown hair, 5"4 female. of male 6'2 blonde. I then send a availability check to work on certain dates and if they agree i send their profile...

...link to our .net bespoke erp software which is currently being developed. As all our business is B2B, it’s very important for our customers to access as much information as they can online without the need to call our office. Features include: - Ordering products should be in grids for our customers to order - Customers to order embroidered/printed goods with product selection controls in place - Modern and attractive up-to-date designs - Customers should be able to view all their account information - Customers should be able to download copy invoices and credit notes - Customer should be able to pay online - Customers should see what’s on backorder for them including editing and cancel them - Livestock and pricing - Requesting returns - Track thei...

More details: What specific goals do you have for improving the SEO of your barber website and spa website? Increase website traffic, Improve search engine rankings, Boost online visibility What information should successful freelancers include in their application? Detailed project proposals Which are the primary keywords or key phrases that you want to target for your barber and spa websites? High volume and low competition keywords, Brand-related keywords, Service-specific keywords - Blogs - Lonk nbuilfing - UX DESiGN - HOME - LANDINGS PRODUCRTS - CHECKOUT - PR - FAST LOADING - Citation backlins

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As the client behind this project, I am seeking a talented developer who can create a comprehensive chatbot. Although I skipped the two first questions, the functionalities I need are very specific. These include: - Answering frequently asked questions - Gathering user information - Offering product recommendations Familiarity with customer support, sales, and marketing, or information retrieval chatbots will prove beneficial. You should also be able to handle the complexity of having multiple functionalities Collecting user data will necessitate a solid understanding of data protection and GDPR compliance. Lastly, providing product recommendations calls for previous experience in e-commerce or a similar sector.

...proficient customer service representative who can manage telephone support, email inquiries, and live chat for my business. The role will demand 1-4 hours of availability per day. The ideal candidate must be fluent in English. Key Responsibilities: - Handling inbound and outbound phone calls - Responding to customer's emails in a timely manner - Providing efficient and friendly live chat support Ideal Skills/Experience: - Prior experience in customer service roles - Exceptional communication skills - Proficiency in English (spoken and written) - Ability to multitask and prioritize tasks - Familiarity with using live chat software - Flexibility to work 1-4 hours daily - Previous experience in e-commerce customer service would be a plus ...

I'm on a hunt for a creative graphic designer to craft an engaging banner that effectively promotes a particular product or service. While I haven't indicated a preference for the design style, I'm open to different styles and look forward to being surprised by your innovative creations. What I Require: - A compelling banner graphic that successfully markets a product or service. - Creativity and originality in the design approach. Ideal Skills and Experience: - Proven expertise in graphic design. - Strong portfolio showcasing diverse design styles. - Ability to communicate a brand's message effectively through visuals. While I've skipped the section on freelancer applications, I recommend that your application showcases keen attention to detail. I...

...and my store. The key functionality sought is for the automatic posting of customer orders to the carrier's system and the subsequent status update in the Prestashop system whenever the carrier adjusts this status. What I expect from freelancers: - Past work details should be included in the application to demonstrate experience and expertise. Required API Functions: - Customer orders made in Prestashop should automatically post to the carrier system via their API. - Any changes of status made by the carrier should reflect in the Prestashop orders panel. Anticipated Status Changes: - 'Delivered': Signals the successful delivery of a customer order. - 'In Transit': Indicates that an order is on its way to the customer. - 'Delay...

...include posting property listings on a daily basis, as well as keeping the page updated with relevant and interesting posts for our followers. - **Video Editing:** As part of the content creation, you should be able to edit videos that could be used for property walkthroughs, testimonials or any other relevant content. - **Client Page Management:** You will also be responsible for the management of customer pages. Ensuring queries are responded to in a timely manner and any issues are handled professionally. This is a dynamic role that requires a proactive and creative approach to social media. The ideal candidate will have a proven track record of managing successful social media campaigns, particularly in the real estate sector. Your work should not only increase our visibilit...

I'm seeking a highly skilled developer to integrate Dialogflow into my ManyChat chatbot for ...seeking a highly skilled developer to integrate Dialogflow into my ManyChat chatbot for the primary purpose of customer support. Ideal Skills: 1. Previous experience in Dialogflow integration 2. Expertise in chatbot development for customer support. Your responsibilities will include: 1. Create a HTTP request inside ManyChat flow builder that return the answer from Dialogflow, so I can use this answer in my chatbot. A successful completion of this project involves creating a chatbot that can effectively handle customer queries, troubleshoot issues, and provide instant responses. The end product should be a tool that enhances our customer servicing system, saves...

Due to time and resource constraints, I need to migrate a component written in php (symphony) to Golang. The part on github relating to services towards the DB (MongoDb) and the new REST APIs (written in Golang) to access for interfacing is already active. The system will only have to execute queries on MongoDb (via Service) and render in twig template. The repository layer and service and repository are already developed in golang and will be provided. As well as indications on the function to be translated into golang. GIT access will be via wireguard VPN on the development environment

As a business owner, I'm seeking a skilled professional to increase the sales of my product launches. Primary tasks will focus on creating a comprehensive and innovative marketing strategy that could significantly propel the sales...significantly propel the sales figures. Ideal candidates should possess the following: • A robust understanding of product marketing, preferably with a proven record of success in this area • Proficient in the creation and execution of strategic marketing plans • Competency in conducting market research to analyze competitive landscape Bringing in-depth knowledge about changes in market trends and customer preferences will be a considerable advantage. The objective is to maximize the reach and visibility of the product launches, t...

I'm looking for a writer to put together a case study based on a small scale project. The project in question involves the supply and installation of furniture in a workshop. The case study will be centered around a testimonial from a customer who recently had this furniture installed. Just ASAP no budget confirmed as yet. I need someone to conduct an interview and write a testimonial case study. My client already has the furniture installed at his workplace facility in Warrington UK. Work can be done remotely via phone or PC (MTS ), that would be fine.

I am looking to create a website specifically intended to function primarily as an informational source for farm tractor and construction equipment users. Here are the specifics: - Focused on giving detailed information about our company - Ability to request a service and schedule it directly on the website - Contains enticing advertisements about our services and products to grab the attention of our audience An ideal candidate for this project would be versed in creating user-friendly websites, integrating scheduling systems into a website, and presenting information effectively. Experience in the farm equipment and construction industry would definitely be a plus. The goal is to make this platform not just informative but also a key resource where users feel compelled to book o...

...computing services. - Service Model: Their operational model revolves around Infrastructure as a Service (IaaS). - Consumer Service: Any consumer services offered need to be listed. - How Services are Offered: Although this data is missing, any available information regarding their model of operation (subscription basis, one-time payment, or pay-per-use) should be provided. Ideal candidates should demonstrate previous experience in the tech market research sector, particularly with a focus on cloud computing providers. Strong analytical and reporting skills are also essential. Adding to this, a good understanding of Infrastructure as a Service (IaaS) will be a significant advantage. The goal here is to create an in-depth profile of Modcloud that includes in...

I am looking to create a rental marketplace dedicated to vehicle rentals. This marketplace needs to be user-friendly with an emphasis on a smooth, easy to navigate interface. Key features of this project include: - Online Rental Transactions: The platform must support online payments, therefore familiarity with popular payment gateways is essential. - User Profiles: Ability to create and manage user profiles for owners and renters. - Search and Filter: Renters should be able to easily search and filter through available rentals based on various criteria. - Ratings and Reviews: A system for rating and reviewing both vehicles and renters will need to be incorporated. - Security: As this platform will handle confidential user information and monetary transactions, a strong ...

...platforms with a high experience of UI/UX to build an MVP of an online course platform/marketplace. Our main objective is to connect course providers with learners. Main Features: - **Course Search & Discovery**: This feature is paramount for our MVP with a very modern and professional UI/UX. Users should be able to easily search for courses and discover options tailored to their interests. Webinars and worships are the main education products on the platfrom. Target Audience: - Our platform primarily caters to hobbyists looking to learn new subjects. Therefore, the UI/UX should be engaging, intuitive and accessible to users with varying technical competencies. Skills and Experience Required: - Experience in developing online marketplaces or platforms is key. - ...

I'm seeking an experienced website developer to maintain a company website. Keeping the website up to date and work on SEO. NO ADS Key Job Details: - Ensuring seamless navigation structure - Implementation of effective SEO strategies Required Ski...strategies Required Skills & Experience: - Proven experience in web development - Strong understanding of SEO principles - Portfolio showcasing corporate websites Specific SEO Goals: - Increasing website traffic - Improving search engine rankings Your expertise will play a pivotal role in creating an engaging, user-friendly website that also effectively increase our visibility online. Looking for a month to month service. Current SEO guy won't do and website work, like fixing indexing issues. Says that's...

We are a French web and mobile application development agency now structured into units to address specific customer needs. We have launched "Mocaccino", a unit specialized in the development of Shopify stores. Competition is fierce, and we need to redesign the agency's landing page to make it more attractive and effective in converting leads. We're looking for a UX/UI Designer to create a new visual identity for this unit and mock-ups for the landing page. If the assignment goes well, you'll also be able to design the website's future pages. We have prepared a brief to present the project and our needs:

We need someone to sell our courses online, through LinkedIn. English proficiency is required. Full remote job

...a 'Know Your Customer' form. I have examples in mind, such as or revveon.com. We've already secured the domain and hosting; your task will be to develop the site, ensuring it's ready for our subsequent management. Key Features: - Development Platform: WordPress - Customer Insight Form: The main aim is to collect vital contact information. The form should be engaging, user-friendly and serve our business needs effectively. - Additional Sections: The website should include sections like 'About Us', 'FAQs', 'Contact' and 'Financial Solutions'. The 'Financial Solutions' should be a comprehensive section outlining the services and products we offer. Ideal Skills and Experience: - Proficiency in WordPress -...

Resolved Azure web app service error. 502 - Web server received an invalid response while acting as a gateway or proxy server. There is a problem with the page you are looking for, and it cannot be displayed. When the Web server (while acting as a gateway or proxy) contacted the upstream content server, it received an invalid response from the content server.

...part For Each Booking we want to add component (Hotel, Tours and Misc Service is known as component), We want to select services to be added. Add Hotel - Select 'Hotel', Check-in Date, Check-out Date, No. of Rooms Add Tour - Select 'Tour', Tour Date , No. of Pax Add Misc Service - Select 'misc service', Select 'Country', Select 'City' Add Remark - Large Input Box Vendor Payment Part For Each Booking There would be Vendor Payment Page All components would be listed there For Eg. Hotel A - Vendor name, Booking Date , Due Date, Amount, Status, Update Button Hotel B - Vendor name, Booking Date , Due Date, Amount, Status, Update Button Tour A - Vendor name, Booking Date , Due Date, Amount, Status, Update Button Misc...

...as a promotional tool for the latest feature of our SaaS product. The primary goal of this material is to persuade our existing clients to upgrade and attract potential clients to our service. The brochure should: - Introduce the latest feature in a compelling and engaging way. - Clearly outline the benefits the feature brings to the users. - Use an innovative and forward-thinking tone to appeal to the target audience. - Encourage existing clients to upgrade to enjoy the new feature. - Be attractive and convincing enough to capture the interest of potential clients and encourage them to consider our service. The distribution of the brochure will be via email, direct mail, and at events. It is crucial that the content is tailored for these distribution channels to ensure...

Odoo expert needed Key responsibilities: - Establishing an effective CRM system that is tailored to my retail business needs. - Implementing a robust POS system that can efficiently manage sales, track performance, and generate reports. - Designing an inventory management system that optimizes stock levels and tracks movement. - Creating a customer management system that facilitates targeted marketing and customer relationship building. The platform for all these systems should be on-premises. Hence, the ideal candidate should be proficient with setting up on-premises solutions. If you have experience in a similar retail setup and can provide references, it would be a plus. Please bid only if you have prior experience in setting up these systems in a retail environment.

I am seeking a meticulous and detail-oriented freelancer for a data entry project. The chosen freelancer will be responsible for entering data onto an online platform. The key responsibilities include: - Enter data accurately and efficiently onto the specified online platform - Arrange data alphabetically The ideal candidate should have: - Proficiency in data entry and data organization - Outstanding attention to detail - Ability to organize data alphabetically - Strong familiarity with online platforms This position is ideal for someone who has a good understanding of data entry onto online platforms and can organize information alphabetically. Your attention to detail and accuracy is paramount.

I'm in need of an experienced graphic designer who can help me create a modern and professional logo along with brand color scheme for my product/service. Priority is ensuring proper contrast of the main color with white or dark gray to meet accessibility and readability guidelines. Product Description: The product, called CostMate, is a system designed for managing employee and client relationships within a service-oriented company. It also serves as a tool for project cost management and reporting. Color scheme guidelines: The main color should be chosen to maintain a contrast ratio of at least 4.5:1 with white or dark gray. The design should balance aesthetics and functionality to ensure a cohesive brand image. Originality and creativity are welcome, while reflecti...

i wanna buy this plugin : and setting it for having this feature, for 1 of this need add custom code : need these features: 1. User area for cancel booking (unitl specific time setting) 2. Create service for specific day and time (example “Spinning Class” each monday at 10:00-11:00 am time) 3. Holiday block day 4. Limit user email / name booking only 1 time for service day/time (for this custom code ) 5. Waiting List when finished maximum capacity 6. Setting a specific range date for service example aviable / showing from start to end date

I have a set of customer data in Excel spreadsheets that needs to be cleaned. The data has issues like duplicate entries, incorrect information, and missing values that need to be addressed. Ideal Skills: - Experience with customer data cleaning - Proficiency in Excel and data management - Attention to detail to identify and rectify duplications and inaccuracies - Ability to handle missing values effectively and efficiently. The right freelancer should be able to work with precision to ensure the data is accurate and usable. Please share your experience and approach to data cleaning when bidding.

I'm in need of an experienced individual to scrape data from the online gaming industry and compile a list of email contacts for companies outside the U.S. and preferrably in Cyprus Malta U.K. and LATAM Brazil Key Requirements: - Focus on the Online Gaming Industry: The primary focus of this data scraping project is the online gaming sector specifically. All data should be relevant to companies operating within this industry. - Company Contact Information: The main data that I'm seeking here are Marketing manager and Business development email contacts for companies within the online gaming sector. This could include CEO founder and other decision-makers within these companies. Skills and Expertise: - Proficient in Data Scraping: The ideal candidat...

I'm looking for a professional who can help me establish and manage my Google Business Reviews from scratch. The ideal candidate should have: - Experience in setting up Google Business Reviews for service-based businesses. - Ability to generate genuine positive reviews. - Post reviews for my business Please feel free to share your relevant experience and provide a brief overview of your approach to this task.

I am looking for a consultancy service to fix the issues with the Quest and WebRTC streaming. The streaming needs to be done from a headset to a android application via local network. Both the mobile application and quest side have been developed however are not working properly and need some help. Key requirements of this project include: - Expert knowledge in WebRTC. You need to have developed mobile applications utilizing WebRTC in the past. - Mobile development experience. As this is a mobile-only project, a strong background in mobile app development is essential. Looking forward to hearing your proposal. Please only bid if you have done this before.

I am seeking a meticulous and detail-oriented freelancer for a data entry project. The chosen freelancer will be responsible for entering data onto an online platform. The key responsibilities include: - Enter data accurately and efficiently onto the specified online platform - Arrange data alphabetically The ideal candidate should have: - Proficiency in data entry and data organization - Outstanding attention to detail - Ability to organize data alphabetically - Strong familiarity with online platforms This position is ideal for someone who has a good understanding of data entry onto online platforms and can organize information alphabetically. Your attention to detail and accuracy is paramount.

...Instagram posts - Designing 10 seamless Instagram carousels All designed content must be original - no templates are allowed. Designers have to submit 1 demo post before we award the project. We will also need the source files/editable that are used inside the poster or carousels. The posts and carousels will highlight my store's top-selling items, seasonal promotions, and new arrivals. To drive customer engagement, each design must include catchy call-to-action buttons. You will have the freedom to use your content inside designs. Key Objectives: - Increase brand awareness - Drive traffic to our website - Promote new whisky releases Target Audience: - Whisky enthusiasts - Men aged 30-50 - Regular social media users Ideal Skills: - Excellent graphic design capability -...

Do you know the SMIIRL Desktop counter? These "mechanic" counters are mostly used to display number of likes on Facebook, Instagram or TikTok. However they can be purchased in a "custom edition" where you should be able to monitor a lot of things like how many orders is in line in your online store. I need something so I can get a SMIIRL counter to display number of reviews my online store has on Trustpilot Im in contact with support at who are very helpfull. There are more options available with something called Zapier and JSON

...secure purchases. - Customer reviews section to allow for feedback and to build trust with prospective buyers. - Advanced product search and filter to help customers navigate and find exactly what they're looking for swiftly. - A dedicated offer page to frequently update customers about sales, deals or new product launches. Skills & Experience: - Proficient in creating minimalistic and clean designs. - Proven experience in developing e-commerce websites. - Strong understanding of user-experience design for mobile and desktop. - Familiarity with creating secure online shopping systems. In conclusion, I need a web designer who can bring my vision to life with a website that comprises all these functionalities, has a slick minimalistic design, and offers an easy ...

...looking to develop a sophisticated software for managing the maintenance and service aspects of my heavy-duty truck fleet. The system should be able to accomplish the following: - Maintenance Scheduling: Implement a robust maintenance scheduling system to ensure timely servicing of trucks. Print report of due data - Inventory Management: Inventory control for trucks list, spare parts, ensuring they're available when needed. Warn when low count, - Service Reminders: Automatic reminders for upcoming services and maintenance checks. - Reporting and Analytics: Provide detailed reports and analytics for performance evaluation and decision-making. - User Roles: Multiple user roles - for fleet owners, store manager, service technicians, and drivers. - Parts Managemen...

I'm looking for a skilled online advertiser who can effectively leverage social media for my brand. The main goal of this campaign is to drive sales through generating orders. These orders should be processed through an online shopping cart. Key responsibilities: - Strategize and execute social media advertising campaigns to increase sales - Focus on generating orders through compelling advertisements - Ensure smooth processing of orders through our online shopping cart Skills and experience: - Proven track record of successful social media advertising campaigns, particularly in the area of driving sales - Expertise in using social media platforms for advertising, particularly for e-commerce - Familiarity with setting up and managing online shopping carts...

I'm in search of a highly skilled Service Now API developer to help me integrate my Service Now platform with external APIs. Key Responsibilities: - Integrate Service Now with selected external APIs - Salesforce, Jira, and Slack - Ensure seamless data flow between the service management system and the external platforms - Develop robust communication and error handling protocols between Service Now and the external APIs The ideal candidate for this project should be well-versed in Service Now API and have a solid track record in integrating with external APIs. Experience with Salesforce, Jira, and Slack APIs is a definite plus. Strong communication and problem-solving skills will be essential for this project.

I'm looking for an experienced Power BI developer to help me with an urgent data analysis project. The project encompasses various tasks including data visualization, report creation, and data modeling. The scope of the project is broad, including: - Analyzing sales data - Predicting customer behavior - Identifying trends and patterns The data sources for this analysis will be primarily database records. Ideal candidates will have: - Proficiency in Power BI - Strong background in AI data analysis - Experience with various data sources, especially database records Your task will be to transform raw data into actionable insights and visualizations. The project has a tight deadline, so I need someone who can work efficiently without compromising on quality.

I need a WordPress website for m...- As the main goal is to provide information about our plumbing maintenance services, the site must be well-structured and easy to navigate. - I require integration of an appointment booking system, to make it easy for homeowners to schedule services. - Basic SEO for local search optimization is a plus. Ideal Freelancer: - Proven experience with WordPress website development, especially for service-based businesses. - Familiarity with designing for residential audiences. - Proficient in integrating appointment booking systems. - Knowledge of SEO best practices for localized search. I'm looking to make this project as efficient and cost-effective as possible, while ensuring a high-quality end product. Please detail your experience and approa...

The company Metodo Toddler, company number 1 in Italy that sells English courses for Italians, is looking for a charismatic person to hold group lessons with more than 30 adults. Much better if you have experience in public speaking or experience in front of many people The candidate must necessarily KNOW ITALIAN, to communicate with the students and obviously have a HIGH LEVEL OF ENGLISH. Lessons are from 1 hour. If you think you are charismatic and can entertain more than 30 people to teach them English. We are waiting for you!

...identify it Main Goal: Increase website traffic Target Audience: it is HVAC ecommmerce heavy equipment sales which are shipped into the field, nationwide with fulfillment centers in nearly every state, so ship to the fields locally to the buyer which needs to be emphasized as HVAC is in essential service product classification so the demand is high, and even higher, when locally shipped and fulfilled that as a authorized direct dealer of the brand can do this locally for much quicker local service than competitors having to ship and fulfill from whatever home state the company is in Budget: Less than $500 per month Skills and Experience: - Proven experience in managing successful Google Ads campaigns - Ability to optimize ad quality and performance - Expertise in targe...

We are a French web and mobile application development agency now structured into units to address specific customer needs. We have launched "Mocaccino", a unit specialized in the development of Shopify stores. Competition is fierce, and we need to redesign the agency's landing page to make it more attractive and effective in converting leads. We're looking for a UX/UI Designer to create a new visual identity for this unit and mock-ups for the landing page. If the assignment goes well, you'll also be able to design the website's future pages. We have prepared a brief to present the project and our needs: