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    2,000 inbound project jobs fundet, i prisklassen EUR

    I'm seeking a skilled writer to create a niche blog for my e-commerce enterprise. The focus will revolve around three industries - fashion, technology, and business. - Proficiency in these topics is crucial, hence past experience writing about them will be a plus. - The ideal candidate would understand how to engage, inform, and inspire potential customers ...fashion, technology, and business. - Proficiency in these topics is crucial, hence past experience writing about them will be a plus. - The ideal candidate would understand how to engage, inform, and inspire potential customers through captivating content. - The goal is not only to educate readers but also to drive traffic and conversions back to my e-commerce platform, so knowledge of SEO and inbound marketing strategie...

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    I am in need of an Intermediate level call center agent who is perfectly bilingual in English and Spanish for my business. This job will...responsibilities which comprise: - Customer support: Assisting customers with their queries or issues and providing prompt solutions. - Sales calls: Making outbound calls to potential customers, sharing product details, and closing sales. - Technical support: Helping customers with technical issues related to our products or services. The ideal candidate should be proficient in handling both inbound and outbound calls. A previous experience in a similar position will be a bonus. This role requires seamless communication skills and a service-oriented approach. This is a fantastic opportunity for someone who wants to grow their career in custome...

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    Need a logo for a new brand called “Freedom Leads” I’d like the text to included with icon. The icon should represent “freedom” in some way. This logo is for a digital marketing company that generates inbound leads for real estate investors. Concepts that can go with icon: - real estate - house - hitting target - eagle - dove - location **Key Requirements:** - **Design Style:** Minimalist/Modern. The new logo should be sleek and straightforward, avoiding any unnecessary complexity. Its simplicity should be its strength, making it instantly recognizable. - **Color Scheme:** Primary Blue #4285F4 and Secondary red: #DB4437 - **File Delivery:** Capable of delivering the final design in multiple formats (e.g., AI, EPS, PNG) to ensure full usabilit...

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    ...in need of a talented SEO freelancer or team that will handle various aspects of improving my website's SEO. The expertise required span but not limited to: - On-page optimization: I need an expert capable of optimizing my site's content and HTML source code to increase the site's visibility to search engines. - Link Building: I need assistance developing link building strategies to create inbound links from other websites. This should also involve outreach to relevant blogs, influencers, and business for guest posting opportunities. - Keyword Research: I need help identifying the best keywords to target in my content and meta tags, considering both search volume and competition levels. - Content Writing: Creating high-quality, targeted content to engage my au...

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    Join Our Team at Law Office of Sara J Saba, P.A.: Seeking a Bilingual New Client Intake Specialist with a Passion for Family Law The Law Office of Sara J Saba, P.A., a respected divorce and family law firm with 20 years of experience, is expanding our dedicated team. We're in search of a bilingual (English/Spanish) New Client Intake Specialist who excels in salesmanship and possesses a profound understanding of family law. This role is pivotal in fostering our mission to deliver empathetic, authoritative, and personalized legal services. What We Value: Bilingual Communication: Fluent in both English and Spanish to serve our diverse clientele effectively. Proven Salesmanship: Experience in sales, particularly for those who have worked in phone companies, banks, or similar customer-faci...

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    I am looking for a freelancer to create a SMS relay URL adress on my wordpress site, swenixpropertie...relay URL adress on my wordpress site, swenixproperties.com. I am using the provider and below is their descirption on what is needed; Almost all programming languages today offer the framework to accept HTTP calls, for example, Rails, PHP, ASP.NET, Java. Inbound HTTP URL is easy to setup and configure with minimal programming talent available. Method: POST to your URL. Processing: parse the inbound POST request, respond with HTTP status 200 (if no 200 sent in response, 4 more retries will be made). Inbound SMS fields: src, dst, message, received_at. You can read more about setting up SMS with Didlogic on the link below;

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    ...with low traffic and equally low conversion rates. I need a proficient, results-oriented SEO expert who can deliver in three key areas: 1. On-page Optimization: Make sure every aspect of my site is SEO-friendly. This includes high-quality content, use of relevant meta tags, URLs, image alt tags, and internal linking structure. 2. Link Building: Creative strategies needed to obtain high-quality inbound links from reliable sources. Aim is to improve authority and ranking of my website. Past successful strategies appreciated. 3. Keyword Research: Find the keywords that are most likely to lead to conversions. A sound understanding of my industry and international search trends for my business sector is required. Ideal freelancers will have experience in e-commerce SEO, particul...

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    We are an inbound call center, and we have various types of job descriptions and procedures. In general they are not accurate enough, and they also have a lot of text that is not relevant. We are therefore looking for someone who: - can gather all information we have, and what we are missing into job descriptions and procedures - can write it all and systemize it in the company's wiki page - and in the process can optimize and make procedures simple We are therefore looking for these skills: Excellent writer with experience with job descriptions and procedures Sharp mind able to see where procedures can be done more simple Experience in working with wiki pages We expect the project to be ongoing for 6 months.

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    I'm in need of an inbound call center representative to manage a low volume of calls (1-50 per day). The key responsibilities will be providing customer support and handling support calls for processing documents. Ideal Skills and Experience: - Proficient in English - Experience with customer service - Capability to handle document processing via calls - Able to manage a low volume of calls effectively. Please, only fluent English speakers apply as it's critical in handling our client base.

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    I am currently facing a challenging situation with my on-premise 3CX system, specifically with call connectivity that results in no inbound and outbound audio, despite successful connection establishment. I have verified my network settings and confirmed that there are no issues with my internet connection, which seemed to be a logical step before reaching out for expert assistance. **What I need:** - **Diagnosis and Resolution:** An expert who can pinpoint why calls are connecting without audio and resolve this issue effectively. - **3CX System Review:** A comprehensive review of my current 3CX system setup to ensure there are no configuration errors that could be causing this problem. - **Integration Check:** Although not directly stated as an issue in my initial analysis, a rev...

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    ...in EARLY!: Join a growing company and develop your career as a key sales representative. ? Warm / Low-Pressure Sales: Enjoy engaging with prospects who are enthusiastic about joining. ? Above Average Close Rates: Leverage our proven system for successful closures. Requirements: 1-3 Years of Virtual High-Ticket Sales Experience Native English Speakers Only Responsibilities: Engage and qualify inbound prospects, identifying opportunities for ROI Stars' offerings. Connect with decision makers, effectively communicating the value proposition of ROI Stars' solutions. Drive pipeline growth by actively managing and advancing opportunities toward closure. Are You All In? ROI Stars is on a mission, and we're looking for individuals who are "all in." Join us if ...

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    ...Developer Needed for GPT-Centric Sales Applications **Job Description**: We are seeking a highly skilled and experienced developer to lead the development and integration of GPT-centric applications tailored for enhancing our sales operations. This role involves a comprehensive approach to developing, fine-tuning, and implementing AI-driven solutions, including speech-to-text models, for both inbound and outbound sales activities. The ideal candidate will have a strong background in GPT model implementation, API integration, and the development of custom Python scripts for content creation. **Responsibilities**: - **Development and Library Development**: Build and maintain libraries for integrating GPT models into our sales processes. - **Speech to Text Model Implementation**:...

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    I need an experienced freelancer to configure my Proxmox Mail Gateway, ensuring it is secure and utilizes best practices for a single domain. The priority is to create a robust defense against spam and phishing attacks, secure the connections for all inbound and outbound emails, and implement effective email filtering and antivirus scanning without any specific additional requirements. **Key Responsibilities:** - Configure the Proxmox Mail Gateway for one domain. - Implement measures to prevent spam and phishing attacks. - Ensure all inbound and outbound email connections are secure. - Set up effective email filtering and antivirus scanning, following industry best practices. **Ideal Skills and Experience:** - Proven experience with Proxmox VE and Proxmox Mail Gateway. - St...

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    I need a professional to configure incoming and outgoing Exim 365 emails for particular accounts. They must have extensive knowledge and experience in email systems, specifically Exim 365. Key Requirements: * Configure both inbound and outbound email * Set up email redirection and split for specific accounts Skills and Experience: * Proven track record of managing Exim 365 emails * Expert in email redirection and splitting * Detail-oriented with an emphasis on accuracy * Excellent problem-solving abilities * Fluency in English for effective communication This is a meticulous task, and I want to ensure everything functions seamlessly without disturbance to our normal email flow. Your attention to detail and professional handling of similar operations in the past would be of gr...

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    I'm looking for a dedicated professional to handle my inbound call needs and help schedule appointments efficiently. Here are the specifics: - Daily Call Volume: Expecting to manage fewer than 10 calls per day. - Scheduling Tool: Experience with Charmhealth is preferred, though familiarity with other digital calendar systems is advantageous. - Telehealth Features: While the third question was skipped, having basic knowledge of telehealth platforms and patient interaction would be beneficial. Ideal Skills: - Excellent phone etiquette and communication skills - Proficient in managing digital calendars, specifically Charmhealth - Reliable and organized, able to handle a low volume of calls with attentiveness - Experience in medical appointment scheduling is a plus I'm eage...

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    I'm looking for a skilled SEO expert who can provide a full range of optimized services for my website both in English and Arabic. As part of this project, I require assistance with: - Keyword Research: While I don’t have specific keywords in mind, I'm seeking help to identify the most effective keywords or phrases for my context. - On-Page Optimization: I expect high-quality optimization of the site's content and HTML source code to boost our search engine rankings. - Link Building: Developing quality inbound links that result in higher visibility in search engine results. It will be hugely beneficial if you have experience specifically in English and Arabic SEO, as I need to cater to users in both languages. Your suggestions and recommendations w...

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    Project Description: FreePBX and GOIP Configuration Looking for the initial setup of a FreePBX systems with GOIP GSM gateway for inbound trunks. Softphones will be used by internal clients to receive calls. Skills and Experience Required: - Experience with GOIP GSM gateways. - Proficiency in FreePBX configuration. - Softphone configuration. - Understanding of custom configuration setups, if necessary If you have the expertise in these areas, please bid on this project. Thank you.

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    As a rapidly expanding company, I'm in need of several customer service agents to answer inbound calls. These agents will join our team on a full-time basis, providing support coverage for 40 hours per week. Key Requirements: - Fluency in either of the following languages: Prospective agents should be fluent in either Spanish, French, or Portuguese. Italian, Bulgarian, German, and Dutch will also be advantageous and favored during the selection process. - Excellent Communication Skills: The agents will be expected to effectively and courteously handle inbound calls, providing professional and quality customer support. - Availability: As previously mentioned, this position is full-time, requiring 40 hours of availability per week. Ideal candidates for this position wo...

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    ...who can create a dynamic data tracking app. This app will primarily be used to monitor and analyze specific business metrics regarding sales, marketing and much more. The ideal candidate for this project should have a deep understanding of business metrics, as well as noteworthy experience in app development. Your expertise in data analysis will be an added advantage. The app needs to track the following metrics: - Sales Revenue - Return on Investment (ROI) - Customer Acquisition Cost (CAC) - Sales Calls (Booked, Due, Showed) - Ad Spend - Offers Made - New Applications - New Opt-ins - Inbound/Outbound DMs - Outbound Dials The objective is to create an easy-to-use and comprehensive application where all these metrics can be visually represented and easily accessed, ai...

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    ... Your tasks: on adding non-saleable WooCommerce products to be used exclusively in ATUM's Purchase Order Line Items, ensuring they remain inactive, that is, not visible in the storefront. 2. Guide the querying process for a full inventory count in ATUM and the segregation of inactive and active inventory. 3. Instruct on marking items as 'Receiving-Inventory' in ATUM for accurate inbound inventory tracking and report generation. Expected Deliverables: • Detailed instructions, SQL Code, and or code snippets for the above tasks. • Links to relevant ATUM and WooCommerce documentation, and user groups and other resources. • Examples or case studies of similar inventory management solutions you've implemented. Candidates should be proficien...

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    Looking for a professional to implement a high-quality inbound call center solution tailored to my business. The focus is on seamless integration with my website to leverage current contact information and ensure that customer data is readily available to support staff, enhancing customer service and response time. Requirements: - Set up an Inbound Call Center system. - Integrate with existing website to access real-time contact information. - Ensure data synchronization without disrupting website functionality. Ideal Skills and Experience: - Proven experience in call center setup, preferably inbound. - Expertise in CRM integration. - Proficiency in data synchronization between different platforms. - Strong technical background with a focus on customer support soluti...

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    I'm currently seeking an experienced call center executive who can effectively handle inbound customer service calls for our telecommunications industry clientele. Your role will be crucial in providing top-notch support and ensuring customer satisfaction. Key Requirements: - Fluency in English (spoken and written) - Proven track record in customer service roles - Familiarity with the telecommunications sector - Ability to manage high volumes of inbound calls - Strong problem-solving and communication skills - Patience and professionalism in customer interactions Ideal Experience: - Previous experience in a call center environment - In-depth knowledge of customer service best practices - Handling customer inquiries with courtesy and efficiency If you have the skills ...

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    I'm seeking a freelancer with robust experience in setting up and managing a customer support call center dedicated to providing exceptional technical support. Here's what I'm looking for: - Proficiency in managing both inbound and outbound calls. - Proven success in delivering technical support over the phone. - Ability to train staff in customer service excellence. - Familiarity with call center technology and CRM tools. Ideal skills: - Call center management - Technical support training - Customer service expertise - Problem-solving skills - CRM software proficiency Experience required: - Proven track record with call center operations. - Extensive experience in customer support roles. - Knowledge in the technology related to our products/services. Together, ...

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    Sales Rep* -- 3 Udløbet left

    Looking for a skilled Sales Rep to join our team in the Retail industry. Our preferred sales strategy is a combination of both inbound and outbound sales. The primary goal for the Sales Rep will be to close deals. Ideal skills and experience: - Proven track record in sales with experience in the Retail industry - Strong communication and negotiation skills - Ability to identify and generate leads - Knowledge of CRM software and sales tools - Ability to build and maintain strong customer relationships - Results-oriented mentality with a drive to meet and exceed targets.

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    I'm seeking a skilled professional to help establish local inbound numbers for my call centre, with a focus on call recording features. The ideal freelancer has experience in telecommunication systems and call centre operations. The role also involves integrating these numbers with our existing CRM system, requiring adeptness with typical CRM platforms to create a seamless operational flow. Key aspects of the project include: - Establishing local numbers for the call centre - Implementing a call recording system - Integrating the new system with our existing CRM Superior knowledge of voice technologies, CRM systems, and call centre operations will be highly advantageous. Your expertise will go a long way to fine-tune our call centre operations for maximum efficiency...

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    ...maximum security against potential threats. Website Traffic Optimization: - The next part of the project focuses on accruing high-quality backlinks to boost inbound traffic. The backlinks should primarily come from high traffic blogs and forums. Google AdSense: -Seeking an experienced freelancer to assist in securing Google AdSense approval for our website, ensuring compliance with all guidelines and optimizing content for a successful application. -Looking for a skilled professional to navigate the Google AdSense approval process, enhancing our website's content and structure to meet the criteria for a successful application. Ideal Skills & Experience: - The perfect candidate for this project should have substantial experience in WordPress security ...

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    ...experience for our clientele. Your role will be pivotal in maintaining the high service standards our customers expect. Responsibilities: - Deliver prompt and friendly email support; respond to inquiries, resolve issues, and maintain correspondence. - Engage with customers through live chat; provide real-time assistance, answer questions, and offer product guidance. - Handle phone support; manage inbound and outbound calls with patience, empathy, and professionalism. Ideal Candidate Profile: - Exceptional command of the English language. - Proven experience in customer support roles across multiple channels (email, live chat, phone). - Strong organizational skills for managing high volumes of customer interactions. - Comfortable working independently in a remote setting. Skill...

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    Sales Rep* -- 2 Udløbet left

    Looking for a skilled Sales Rep to join our team in the Retail industry. Our preferred sales strategy is a combination of both inbound and outbound sales. The primary goal for the Sales Rep will be to close deals. Ideal skills and experience: - Proven track record in sales with experience in the Retail industry - Strong communication and negotiation skills - Ability to identify and generate leads - Knowledge of CRM software and sales tools - Ability to build and maintain strong customer relationships - Results-oriented mentality with a drive to meet and exceed targets.

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    I'm experiencing a frustrating problem with my PBX system, specifically involving calls coming from my trunk provider, Anveo. They're simply not connecting as they should, and this is disrupting my business operations: - Issue at hand: Incoming calls from Anveo fail to connect. - Error encounted: Each attempt is met with an error message, not a mere dial tone or busy signal. - Call flow breakdown: Calls are meant to go directly to an assigned extension, but that's not happening. For an expert to resolve this, the ideal qualifications would include: - Extensive experience with PBX systems, particularly troubleshooting connection issues. - Proficient in diagnosing and interpreting PBX error codes. - Knowledgeable about Anveo's services and common compatibility issues. ...

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    ...without typing the amount manually 3. It can be integrated without posbox We have developed one POC on dotnet core for web ecr integration, As per the integration, you have to install our solution into each of your client PCs as a windows service. this windows service will listen on port 5000 at localhost of that computer. you have to make sure that the above mentioned port is opened for inbound traffic. once the above steps are completed, you have to connect our POS device into that PC via COM port. if its TCP, you can connect via wireless network(only local network, the internet won't work). every transaction request to the POS device should be sent via client windows service. you have to use websocket protocol to communicate with the windows service for I/O oper...

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    I'm seeking a dedicated professional to manage our inbound customer support calls effectively. Here's what I need you to handle: - *Inbound Call Management:* Field customer calls with the patience and care our users expect. - *Daily Call Volume:* Efficiently manage between 50-200 calls on a daily basis. - *Customer Support:* Address customer inquiries, resolve issues and maintain high service standards. **Skills Needed:** - Experience in customer service or call center roles. - Excellent communication and problem-solving skills. - Ability to remain calm and professional in all situations. - Familiarity with CRM systems and call handling software. **Benefits of Working on This Project:** - Consistent daily workload. - Opportunity to help and satisfy num...

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    ...to react to the content - Ability to research and integrate industry-related trends and insights into content. Please include any samples of similar work with your proposal. I’m excited to work with someone who can bring my LinkedIn profile to life with informative and captivating content. I currently have 23,000 followers and would like to utilise this following on a regular basis to get more inbound opportunities because the relate to my content and like what i have to post on LInkedIn. with good engaging content....

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    ...to react to the content - Ability to research and integrate industry-related trends and insights into content. Please include any samples of similar work with your proposal. I’m excited to work with someone who can bring my LinkedIn profile to life with informative and captivating content. I currently have 23,000 followers and would like to utilise this following on a regular basis to get more inbound opportunities because the relate to my content and like what i have to post on LInkedIn. with good engaging content....

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    I'm seeking professionals experienced in call center operations, particularly in the healthcare sector. The call center will handle a variety of tasks. Key responsibilities include: - Managing inbound and outbound calls with efficiency and professionalism. - Providing exemplary customer support to ensure satisfaction. - Maintaining precise appointment scheduling for multiple healthcare providers. - Handling patient registration swiftly to ease the process for patients. - Conducting reliable insurance verification to avoid complications or inaccuracies. The ideal freelancer for this position would have: - Solid experience in a call center environment. - Specific background in healthcare-related customer service. - Familiarity with appointment scheduling, patient registration, ...

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    I'm seeking an experienced tech to setup both inbound and outbound trunks on my FusionPBX system. Please note this task involves setting up Inbound/Outbound Trunk using our Provider's IP and also you need to provide us step-by-step instructions to perform this in future. The ideal candidate should have: - Extensive experience with FusionPBX. - Solid understanding of SIP trunking, as I am currently using a SIP trunk provider. - A proven record of successfully setting up both inbound and outbound trunks. I am expecting a smooth configuration process with minimal downtime. Please ensure your bid reflects your understanding of these requirements. Maximum Budget - INR 3500 / $45 USD

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    ...candidates will specialise in various areas of digital marketing including SEO Services, Paid Social Services, Web Dev & Design, Email Marketing, Influencer Management, Content Management, and Inbound Marketing. As a Marketing Partner Expert, you will be responsible for developing and implementing effective marketing strategies, managing campaigns, and analyzing performance metrics. This is an exciting opportunity to work with a diverse client base and make a significant impact on their digital presence. Our aim is to take care of as much as possible, so that you can concentrate solely on the project. Proposing a Different Payment Model Based on the Service. Rather than paying per hour, would you be open to a dif...

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    I am seeking a competent Flask developer who is able to solve flask API deployment issue on AWS. The project requires: It would be a bonus if you have previous experience with AWS deployment and suggestions for effectiveness. Your input is highly valued, so feel free to recommend any best practices. Currently I am facing a trouble for accessing flask API from AWS public IP. It is not detecting. I am using windows AWS Microsoft server free tier. My firewall I have disabled or inbound is all allowed. I need a developer who can solve my API access problem with Public IP. I need him to hit few API with different routes which is already writen and make some records in RDS, if there is access issue then resolve it.

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    I'm facing a critical issue in my Yeastar PABX system where it is currently unable to receive any incoming calls. Surprisingly, the system doesn't give any notification, ring, or any signs of incoming potential communication. This problem exists irrespective of the call source, meaning it's not selective or inconsistent with certain numbers, it's all-encompassing. Key Task: - Identify the cause of the non-responsive nature of my PABX system for incoming calls and fix it. Ideal freelancer for this job should have: - Extensive knowledge and experience in managing and troubleshooting Yeastar PABX systems. - Good problem-solving skills to identify, isolate and remedy the issue. - Strong communication skills to explain the technical fault that was present and the solutio...

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    As an online retailer aiming to reach a wider national audience, I am looking for an experienced...I specifically require: - Keyword optimization: Identify the most valuable search terms for my retail business and integrate them effectively into my website content. - On-page optimization: Improve aspects of my web pages that directly impact search engine visibility. This includes but not limited to title tags, content, internal links and URL structure. - Link building: Secure high-quality inbound links that drive traffic and improve my website's ranking. Previous work in retail SEO and a demonstrated understanding of national consumer trends would be advantageous. The ideal candidate should have robust knowledge in making a retail website visible and appealing to a nationwide...

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    I am in need of a competent and reliable virtual assistant to assist me with specific tasks such as email management, appointment scheduling, data entry, and handling of inbound calls. Whilst I don't exclusively use mainstream tools, a successful candidate will be adaptable and capable of quickly learning new software. Ideal Skills and Experience: - Proficiency in general virtual assistant duties - Experience with various email management tools - Effective appointment scheduling abilities - Exemplary data entry skills - Proven ability to handle inbound calls Please note, the specific software tools I use will be disclosed to the chosen candidate, hence a demonstrated capacity to learn new tools quickly will be advantageous.

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    In this exciting project, I am seeking an adept developer to design a CRM system with specific functionalities tailored according to my requirements. Both a web-based and mobile platform are in demand, making accessibility a cinch whether in-office or on-the-go. Features to include in the system: - Contact Management: Efficient organization and management of our database is essential. - Call Logging: System should keep track of all inbound and outbound calls for transparency and accountability. - Call Result Management: System that user able to enter result of call like connected or not or other information For an ideal user experience, the CRM system should have a user-friendly interface. It needs to be easy to navigate for all levels of technical skill among our team. Th...

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    ...Detection and Prevention System (IDPS), and a Virtual Private Network (VPN). Firewall: The Firewall should be capable of inbound traffic filtering and proficient in intrusion prevention. I am primarily interested in tightening the security on our network perimeter. Intrusion Detection and Prevention System: The IDPS should provide real-time monitoring, anomaly detection, and should be capable of automatic blocking. Timely alerts against any suspicious activities and potential threats are crucial for our network safety. A specialist with extensive experience in network security systems, specifically firewalls, IDPS and VPNs, will be highly suitable for this project. Proficiency in traffic filtering, real-time monitoring, anomaly detection, and intrusion prevention is a...

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    We are searching for computer engineering students with exceptional verbal communication skills and a comprehensive knowledge of the software industry. As the main task involves selling our software products, we're particularly interested in individuals with: - An understanding of inbound software product sales - The ability to communicate complex ideas simply and clearly - Proficiency in working toward performance-based targets - A keen interest in the software industry, particularly our products Ideally, you should be comfortable with technical sales, making pitches and handling queries. Demonstrable experience or knowledge in software and sales would give you an edge. It's a unique opportunity to combine your engineering knowledge with sales skills to inspire your...

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    I am seeking an experienced SEO specialist to conduct a comprehensive overhaul of my current website's SEO strategy. With multiple areas to tackle, the project will demand a broad set of skills and capabilities. Key Responsibilities: - Keywords Optimization: Fine-tune the current keyword strategy, ensuring the optimal mix of long-tail and short-tail keywords to attract the right audience. - Link Building: Establish a robust inbound and outbound link strategy, maximizing site visibility in the digital landscape. - Content SEO: Revisit existing content with a critical SEO lens, optimizing for keywords, readability, and relevance. - Schema Implementation: Implement structured data (schema) to boost the website's visibility on SERP. - Off-Page SEO: Conduct an off-page...

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    As a fast-growing IT company, I am seeking capable specialists with an intermediate level of experience in handling inbound customer calls. Your primary duties will involve addressing queries, troubleshooting, or directing requests to the relevant departments. Ideal Skills & Experience: - Proven experience in customer support, ideally within the IT sector - Intermediate expertise in managing inbound calls effectively - Strong analytical and problem-solving capabilities - Excellent interpersonal and communication skills - Knowledge of IT terminology and processes, highly preferred Please note, while this role is not technical support, a background understanding of IT will benefit your application significantly.

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    ...Detection and Prevention System (IDPS), and a Virtual Private Network (VPN). Firewall: The Firewall should be capable of inbound traffic filtering and proficient in intrusion prevention. I am primarily interested in tightening the security on our network perimeter. Intrusion Detection and Prevention System: The IDPS should provide real-time monitoring, anomaly detection, and should be capable of automatic blocking. Timely alerts against any suspicious activities and potential threats are crucial for our network safety. A specialist with extensive experience in network security systems, specifically firewalls, IDPS and VPNs, will be highly suitable for this project. Proficiency in traffic filtering, real-time monitoring, anomaly detection, and intrusion prevention is a...

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    ...download a wav file from a link within the email. The downloaded file will not need to be stored permanently, as they will immediately be forwarded as an attachment to a predefined group of emails. A small issue is that it can take a time until the link is active so it needs to retry the link every 25 seconds to see if its gets the file. A gist of the tasks includes: - Checking Gmail inbox for new inbound emails - Identifying a link within the received email - Downloading the .wav file from that link - Forwarding the email, including the downloaded file, to a specific group of emails. Ideal candidates should have - Experience in creating Google Scripts - Proficiency in dealing with Gmail operations - Good knowledge of attachments handling in Google Scripts - An understanding o...

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    I am looking for a freelancer with expert level skills in customer service and call handling for a one-month project. Responsibilities Include: - Handling both inbound and outbound calls - Providing excellent customer service Time Commitment: This role will require around 9 hours per day of dedicated work. Skills and Experience: The ideal candidate should have expert level experience in customer service and call handling. They should be able to effectively manage and prioritize tasks, ensuring all calls are handled professionally and efficiently.

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    I need expert assistance to upgrade my 3CX system from v18 to v20 and fix an issue interfering with inbound calls. Currently, less than 10 of us are using the system, and we only operate IP Phones. Despite the upgrade, inbound calls have been abruptly ending, making it difficult for us to conduct day-to-day business operations. Ideal skills and expertise for this task include: - Extensive experience with 3CX systems, particularly with upgrades - Expertise in troubleshooting telecommunication issues, specifically those involving IP Phones - Strong understanding of the common causes of abrupt call ends and how to resolve them - Proven track record of similar projects, demonstrating reliability and efficacy. Prompt execution is crucial, so if you feel like the right fit, I&rsq...

    €35 (Avg Bid)
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