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I am a highly skilled and social-media-savvy customer care expert dedicated to helping businesses enhance their customer support. My primary focus is providing professional and satisfactory virtual assistance to health and fitness coaches, business owners, and more. I particularly enjoy tasks that involve engaging...I am a highly skilled and social-media-savvy customer care expert dedicated to helping businesses enhance their customer support. My primary focus is providing professional and satisfactory virtual assistance to health and fitness coaches, business owners, and more. I particularly enjoy tasks that involve engaging with customers, generating leads, appointment setting, and creating content for social media platforms. WHAT I CAN DO FOR YOU: As a Lead Generator /Cold Outreach/Appointment Setter/ Social Media Manager I help businesses to generate leads and set appointments organically, strategically increase their revenue, and leverage technologies & resources to create systems that save time and money. I've worked for a wide range of clients from solo entrepreneurs to startups to multinational corporations, and have helped companies 5x their sales. If you'd like to discuss how I can help your company generate more leads and get new clients, message me to book a discovery call with me. - FB/Linkedin/ Instagram/ Youtube/ Tiktok/ Telegram/ Twitter management - Social Media Outreach DM - LinkedIn Sales Navigator -Trello -Slack - Cold outreach - Lead generation ______________________________________________________________________ All around Virtual Assistant / Wordpress Editor: I take communication with all of my clients very seriously and will provide estimates and due dates upfront then keep you updated on the progress of all work completed. Can do: - Wordpress Editing and Management. - Elementor theme builder. - Admin Task - Google Docs, Canva, Microsoft Office Applications. - Recruiter Virtual Assistant - Social Media Management: Instagram, LinkedIn, FB pages, Youtube, and others. - Knowledge in Photoshop editing. - Data Entry. - Transcriptionist. - Ecommerce. - Lead Generation. - Online Research. - SEO - SMM. - Trello - Slack - Monday,com ______________________________________________________________________ As a Senior IT Technician/IT Remote Support Technician/ Customer Care Representative : Backed up with 8 + years of solid experience in the call center industry who has a can-do attitude and takes pride in providing great customer service. Can do: - Take support requests from our clients via telephone , email , and chat. - Provide good customer service to clients. - Diagnose and resolve technical, hardware and software, issues. (Windows & Mac OS) - Helps customers with internet connectivity issues no WiFi/LAN connection, intermittent connection through a phone. - Diagnose and resolve computer problems through phone or remote connection by using , TeamViewer, GoToAssist, etc.. - Use diagnostic utilities to help with troubleshooting. - Provide and process information in response to inquiries, concerns, and requests - Access software updates, drivers, knowledge bases, forums, and FAQs on the internet to assist in problem-solving. - Basic knowledge of using Active directory mindre
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