Propose me the best Knowledge Base software
- Status: Pending
- Præmier: €50
- Modtagne indlæg: 9
Propose me the best Knowledge Base software matching to my requirements?
company with 120 employees.
Help people help themselves.
OUTPUT : min 5-page document containing:
1. Presentation of the tools with link/ Features/Pricing/advantage /
2. List of requirements (which are covered, and which are not covered)
Software Name Link Demo link Pricing
REQUIREMENTS: IS COVERED: YES OR NO
Nr. Requirement Y N
1. Easy to used
3. easy to search (Full text search also in other department processes)
4. can be used by many department in the company
5. ticketing system for support
6. Community (groups, Topics, ideas, files, Streams)
7. Portable (PC, Mobile)
8. Quick and easy document filing process
9. Possibility to upload videos
10. Links to documents or videos can be captured
11. Groups of people can be defined, which have to read documents and then confirm that they have read the document (Compliance).
12. Possibility to show „News” (company news, event,…)
13. Possibility to place a question/experience on the platform, which can then be freely supported.
14. Guarantee of data availability also in case of a possible software change (data in cloud?).
15. Possibility that a "posted" information goes by mail to employee group
16. Collaboration (simultaneous editing of documents) possible?
17. Multilanguage? /- External access (e.g. possible for customers)?
18. Define access rights (read rights without editing rights)
19. Dashboard with the latest information (if necessary subdivided into different departments)
20. Appointment requests (Company Events.) are made by us; is the acceptance/cancellation then made via a direct interface with Outlook?
21. e-learning possibility
22. History option: if an existing entry is corrected, the original version should still be retrievable/ viewable (in the sense of a reconstruction help).
23. versioning of entries and documents
24. Saving from documentation
More features? Please put the listing here.