Don't Hesitate, Just Escalate!
Too many phone agents get discouraged, and want to continue helping their customer, but sometimes it's just best to escalate the issue to the next tier. That's where this comes in. Don't hesitate, just escalate the issue and move on to the next issue. Your KPI's will be much better off this way. I would put the slogan at the top of a poster or flyer (Don't Hesitate, Just Escalate!), and then add the image of Ron Burgundy below it, for fun. It's a very iconic quote, from a very iconic movie; it should spread like wildfire.