Most companies deal with large amounts of data every day. This could be in printed format or handwritten, and they often require extensive time and resources to manage. To keep on top of things, many businesses outsource the work to companies that handle non-core data entry jobs.
Outsourcing work allows smoother business operations by upping the work rate, but you must make sure you get the right company to handle your project. We have put together some useful tips to help you hire competent companies that will handle the job quickly and efficiently.
What services do they offer?
Before outsourcing, you must check the company has the workforce and infrastructure needed to handle different tasks related to catalog processing. It saves time and money to assign your project to a single outsourcing provider, and the quality of work you receive is likely to be of a high standard.
Check their track record
To determine the professionalism and expertise of a company, the best way is to check their track record. How do you go about this? Search the company to see what they offer, and review their list of clients. Check their customer reviews - if they’re positive and encouraging, it’s obviously a good sign.
Browse the projects they’ve done which are similar to the one you’re going to offer. This will help you determine whether they’re a good match for your work.
How do they intend to go about the catalog data entry?
Sit down with them to discuss how they intend to handle data entry services for your company. Tell them what you need, and listen carefully to their response. If it is not satisfactory, you’ll do better to look elsewhere. Be clear with your expectations and outline them openly. The aim of outsourcing is to provide more management time, reduce operational costs and boost the quality of results, so let them know the scope of your project and the advantages you anticipate by outsourcing them. Once you understand each other and what is expected, you‘re sure to have a hitch-free operation.
What method do they adopt for staff training?
The level of staff training determines the output of a company. Having well-trained staff forms the core of an outsourcing company, so try to determine what sort of program the workforce has been put through. Organizations that work with the latest training strategies are likely to have an experienced and confident team, and this will reflect in the work they produce.
Are they financially stable?
Before hiring the services of any provider, try to check the vendor's working capital and financial background to see if it is stable. This is to ensure you get your work completed in a timely and efficient manner. You would not want to outsource your task to a company that lacks the working capital to complete your project. You must also undertake a risk assessment before entering into any agreement. This is mandatory, especially if your project is a large one.
Check whether their services are cost-effective
Not all providers can offer cost-effective services. When looking for an outsourcing company, you will inevitably take cost into account. As your company begins to grow, you can spend more to match the services you require. Even when you get to that stage you must be mindful of outsourcing costs, as your aim is to keep them as low as possible.
Check for data security
This is an essential tip from both a business and legal perspective. Before hiring an outsourcer, you need to consider the protocols and policies they undertake to ensure data security. You should enquire about non-disclosure agreements, and whether CCTV cameras are installed in the office to ensure data security.
Check for turn-around time
You need to determine whether an outsourcing company can handle a big project. Checking turn-around times is an indication of whether there is a well-qualified and professional team ready to tackle your work. Working with a company that operates round the clock will lead to a shorter turnaround time.
Check if there is a mechanism to track work progress
Check if the service provider has some mechanism to monitor work in-progress, not just the finished result. This is an essential mechanism that every service provider should have. An outsourcing firm that provides access to various service parameters boosts the chances of retaining their customers.
Go for an outsourcing company that is ready for emergency
There are times when you have emergency data entry work and it needs to be completed at once. Some firms create room for emergency work, and can give it priority. If you find a company that offers this kind of service, hang on to their details - they could be a lifesaver for you.
Outsourcing non-core business activities helps you save money, and get your work done on time. Data entry is the most common job that requires the services of outsourcing companies. There are a countless number of firms that offer services for catalog data entry processing, but not all of them can be trusted. Before hiring the services of any outsourcing company, make sure you check whether they meet all the requirements needed to be a reliable provider.
Do you plan to outsource or did you outsource your company’s data entry tasks? Let us know in the comments section below.